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Description: The Journal of AI, Robotics and Workplace Automation is the major new professional and research journal for all those involved in understanding and applying artificial intelligence and related, often complementary, techniques or technologies for automating tasks and processes within organisations. Subjects covered include: practical vs. theoretical uses; AI in different organisational contexts; machine learning; algorithms in AI, robotics and automation; natural language processing; digitisation, data quality, and data modelling for AI; novel approaches to decisioning data; case studies in AI; AI development; AI, robotics and automation implementation; governance; impact of AI, robotics and workplace automation on career paths; privacy, risk and regulatory considerations; ethical implications.
Series handle: RePEc:aza:airwa0
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Content
September 2024, Volume 3, Issue 3
- 196-210 Agentic AI: The building blocks of sophisticated AI business applications
by Chawla, Chhavi & Chatterjee, Siddharth & Gadadinni, Sanketh Siddanna & Verma, Pulkit & Banerjee, Sourav
- 211-219 Inside the successful make-up of ‘AI-first’ organisations
by Bughin, Jacques
- 220-233 Leveraging ChatGPT for Excel: How large language models are changing spreadsheet practices
by Broadhurst, Martin
- 234-246 From code to coin: Unravelling the practical business impact of algorithmic pricing
by Rathnow, Peter & Zeller, Benjamin & Lederer, Matthias
- 247-265 Challenges and opportunities of quantum computing and its transformative potential to revolutionise various sectors and industries
by Singh, Ravinder
- 266-268 Editorial
by Johannessen, Christopher
March 2024, Volume 3, Issue 2
- 108-110 AI, robotics and automation: The effect on learning and the discovery of new ideas
by Johannessen, Chris
- 111-123 The theoretical potential of algorithmic and automated pricing to increase company value
by Rathnow, Peter & Zeller, Benjamin & Lederer, Matthias
- 124-133 Towards hybrid self-learning ontologies: A new Python module for closed-loop integration of decision trees and OWL
by Preis, Simon J.
- 134-141 Enhancing transparency in AI-powered customer engagement
by Dezao, Tara
- 142-150 Information retrieval from textual data: Harnessing large language models, retrieval augmented generation and prompt engineering
by Hikov, Asen & Murphy, Laura
- 151-167 Digital transformation with robo-advising and AI in asset management: A critical appraisal
by Orgeldinger, Jörg
- 168-173 Augmented reality in smart retail for inventory management
by Shekhawat, Sandeep
- 174-182 Are businesses giving AI the support it needs to grow and scale?
by Zeghmouli, Nathalie
September 2023, Volume 3, Issue 1
- 4-4 Editorial
by Welsch, Andreas
- 5-14 Enabling generative AI through use cases in a big enterprise
by Mora, Enrique & Dell’Orletta, Luca
- 15-27 Building resilient SMEs: Harnessing large language models for cyber security in Australia
by Kereopa-Yorke, Ben
- 28-36 Measuring the business value of generative AI
by Sterne, Jim
- 37-46 Machine unlearning for generative AI
by Viswanath, Yashaswini & Jamthe, Sudha & Lokiah, Suresh & Bianchini, Emanuele
- 47-54 Business value of Generative AI use cases
by Hendricks, Fuad
- 55-63 Minimise model risk management oversight for cyber security solutions
by Brotcke, Liming
- 64-80 Analysis of ChatGPT and the future of artificial intelligence: Its effect on teaching and learning
by Sah, Gunja Kumari & Gupta, Dipak Kumar & Yadav, Amar Prasad
- 81-89 Automation and AI in the workplace: The future of work is more complex than ever
by Perino, Chelsea
- 90-100 What is in the black box: The ethical implications of algorithms and transparency in the age of the GDPR
by Mougdir, Senna
June 2023, Volume 2, Issue 4
- 300-301 When AI intersects with blockchain
by Sarode, Prashant
- 302-308 DocuXperts.SaaS | dBPO network: A decentralised automation platform
by Sarode, Prashant
- 309-316 DataUnions: A privacy-by- decentral-design
by Lehmann, Robin & Siebert, Mark
- 317-326 Blockchain technology and the potential of waqf (Islamic endowment) sector revival
by Aysan, Ahmet Faruk & Al-Saudi, Hiba Ali
- 327-331 Enhancing data privacy in financial services : The role of zero-knowledge proofs and federated AI
by Lyashok, Alex & Sarode, Prashant
- 332-348 Understanding human-centred artificial intelligence in the banking sector
by Arul, Obuchettiar Krishnaraj & Megargel, Alan
- 349-360 Smart robots and AI: Strategic approaches to data privacy and security law for digital marketers
by Sachdev, Raj
- 361-368 Measuring effectiveness of AI-based virtual service assistants by user mental health improvement: A research agenda
by Maity, Devdeep & Munnukka, Juha & Gangadharan, Ashwini
- 369-381 A journey towards human-centric and AI-augmented marketing?
by Lignell, Malin
- 382-389 Revolutionising content recommendation: The impact of AI in marketing
by Ip, Ken
March 2023, Volume 2, Issue 3
- 200-201 Editorial
by Johannessen, Christopher
- 202-214 AI and sustainability: The opportunity for brands
by Fink, Carly & Goldman, Jeremy
- 215-227 Sponsored by a robot? How the human likeness of virtual influencers influences purchase intentions towards sponsored products
by Jang, Haneul & Jin, Eunjoo & Bright, Laura & Wilcox, Gary
- 228-236 AI-powered next best actions for wealth
by Li, Lily
- 237-245 AI revolutionising customer experience through personalisation and intelligent experiences
by Maxim, Benjamin
- 246-252 How AI can move customer personalisation to customer contextualisation
by Sathianathan, Brian & Ray, Solomon
- 253-258 Building AI solutions that deliver a better customer experience
by Causon, Jo
- 259-270 Before design and development: Approaching intelligent automation from multiple perspectives
by Blaha, Luciana
- 271-293 Machine learning applications in central banking
by Araujo, Douglas & Bruno, Giuseppe & Marcucci, Juri & Schmidt, Rafael & Tissot, Bruno
December 2023, Volume 2, Issue 2
- 100-100 Editorial
by Sterne, Jim
- 101-114 The rise of CreAltives: Using AI to enable and speed up the creative process
by Pearson, Andrew
- 115-120 Leveraging decision-making AI within marketing operations transformation
by Leary, Patrick C. & Misischia, Michael
- 121-130 Job sharing between human professionals and chatbots: How should ‘handovers’ happen?
by Knott, Alistair
- 131-137 Artificial intelligence and marketing: Driving more ethical strategies
by Dezao, Tara
- 138-144 AI, marketing technology and personalisation at scale
by Tinkler, Allan
- 145-152 Smart retail: How AI and IoT are revolutionising the retail industry
by Shekhawat, Sandeep
- 153-164 Artificial intelligence for smart bidding
by Shandilya, Pratyush & Murphy, Laura & Perales, Fernando
- 165-174 AI-driven influencer marketing: Comparing the effects of virtual and human influencers on consumer perceptions
by Böhndel, Marvin & Jastorff, Martin & Rudeloff, Christian
- 175-183 Is artificial intelligence the future of the customer experience?
by Perino, Chelsea
- 184-195 Adopting a dynamic AI price optimisation model to encourage retail customer engagement
by Platt, Steven Keith & Block, Martin Paul
September 2022, Volume 2, Issue 1
- 4-6 Editorial
by Johannessen, Chris
- 7-16 Artificial intelligence (AI) from a regulator’s perspective: The future of AI in central banking and financial services
by Lopez-Corleone, Melvin & Begum, Sholthana & Sixuan Li, Gracie
- 17-23 Using AI to minimise bias in an employee performance review
by Melton, Liz & Riewe, Grant
- 24-36 Human–machine collaboration in transcription
by Miller, Corey & Jetté, Migüel & Kokotov, Dan
- 37-48 High-impact AI: How to achieve business goals while making the world a better place
by Griffin, Michael & Kotvis, Hailey & Miner, Josephine & Poulsen, Kayla
- 49-62 Improved credit default prediction using machine learning and its impact on risk-weighted assets of banks
by Neisen, Martin & Geraskin, Petr
- 63-69 Six ways AI is delivering value for organisations drawing on real-world case studies and offering actionable insights
by Mittal, Nitin & Saif, Irfan
- 70-93 On the predictability of long-term stock market returns: Design configuration of deep neural networks
by Herdt, Manfred & Schulte-Mattler, Hermann
June 2022, Volume 1, Issue 4
- 316-317 Editorial
by Johannessen, Chris
- 318-318 Whose values should be ingrained in algorithms?
by Sterne, Jim
- 319-320 How AI/ML can combine with RPA to bring workplace automation to the next level , while maintaining governance and ethics
by Bachenheimer, Lou
- 321-322 The AI ethics officer and responding to data standards and accountability
by Purk, Mary
- 323-324 Explainable AI (XAI)
by Açar, Murat
- 325-328 Corporate digital responsibility: Dealing with ethical, privacy and fairness challenges of AI
by Wirtz, Jochen & Tarbit, James ‘Jimmy’ & Hartley, Nicole & Kunz, Werner
- 329-331 Architecting AI will improve AI ethics
by Gustafson, Steven
- 332-341 Discriminatory data: Why governments need to view digital privacy as an equity issue
by Gehami, Albert
- 342-349 Why automatic AI ethics evaluations are coming, and how they will work
by Brusseau, James & Craveiro, Giovana Meloni
- 350-359 Building trust and confidence in AI
by Bastiman, Janet
- 360-370 AI–human interaction: Soft law considerations and application
by Casey, Catherine & Dindiyal, Ariana & Sherer, James A.
- 371-398 Developing a conceptual framework for identifying the ethical repercussions of artificial intelligence: A mixed method analysis
by Saheb, Tahereh & Jamthe, Sudha & Saheb, Tayebeh
March 2022, Volume 1, Issue 3
- 224-225 Editorial
by Johannessen, Chris
- 226-232 Lessons learned running AI-powered solutions in production
by Hansen, Kyle
- 233-246 Artificial intelligence pitfalls and how to avoid them
by Armstrong-Barnes, Matt
- 247-255 Ethical AI/ML at Nestlé: From vision to strategy to execution
by Pinart, Carolina & Mora, Enrigue
- 256-271 How conversational AI is enabling the experience economy
by Cailleteau, Laetitia & Gilmartin, Emer & Hendricks, Fuad
- 272-277 Domain knowledge is necessary but not sufficient
by Webster, Zoë
- 278-284 Earning citizen confidence through a comprehensive approach to responsible and trustworthy AI stewardship and governance
by Isom, Pamela
- 285-293 Destination digital? Using AI to enhance the customer experience
by Causon, Jo
- 294-307 Inclusive ethical AI in human–computer interaction in autonomous vehicles
by Jamthe, Sudha & Viswanath, Yashaswini & Lokiah, Suresh
December 2021, Volume 1, Issue 2
- 117-118 Editorial
by Johannessen, Chris
- 119-130 Processes and decision automation for financial markets trade surveillance: Challenges and recommendations — next-generation solutions
by Soviany, Cristina & Soviany, Sorin
- 131-141 The automation of marketing
by Pearson, Andrew W.
- 142-156 From form to function and appeal: Increasing workplace adoption of AI through a functional framework and persona-based approach
by Showalter, John W. & Showalter, Grace L.
- 157-172 The future of AI: Generational tendencies related to decision processing
by Kayser, Christopher S. & Cadigan, Robert
- 173-184 Step by step: A playbook for AI innovation within commercial real estate organisations
by Mcgrath, Patrick & Morrison, David & Johnson, Jess & Schuham, Sara
- 185-196 Four frontiers of AI ethics
by Khatry, Sarah
- 197-209 Applying AI in anti-money laundering operations
by Ray, Arin
- 210-220 Dilemmas of digital labour
by Wennäkoski, Anna Aurora
September 2021, Volume 1, Issue 1
- 4-5 Editorial
by Davenport, Thomas H.
- 6-12 The path to AI in procurement
by Morgan, Philip
- 13-17 How to kickstart an AI venture without proprietary data: AI start-ups have a chicken and egg problem — here is how to solve it
by Hosanagar, Kartik & Gulabani, Monisha
- 18-33 Towards a capability assessment model for the comprehension and adoption of AI in organisations
by Butler, Tom & Espinoza-Limón, Angelina & Seppälä, Selja
- 34-42 The path to autonomous driving
by Jamthe, Sudha & Sen, Ananya
- 43-57 Point of no return: Turning data into value
by Werne, Jochen & Winter, Johannes
- 58-62 Robotic process automation and the power of automation in the workplace
by Samra, Raj
- 63-69 Difficult decisions in uncertain times: AI and automation in commercial lending
by Hunter, Sean & Güzey, Onur
- 70-86 The intelligent, experiential and competitive workplace: Part 1
by Miscovich, Peter
- 87-98 A response to the use of ethics as a data protection building block for AI
by Chang, Henry
- 99-108 Legal issues arising from the use of artificial intelligence in government tax administration and decision making
by Bishop, Elizabeth
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