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Content
September 2024, Volume 3, Issue 3
- 1-15 Agentic AI: The building blocks of sophisticated AI business applications
by Chawla, Chhavi & Chatterjee, Siddharth & Gadadinni, Sanketh Siddanna & Verma, Pulkit & Banerjee, Sourav
- 16-25 Inside the successful make-up of ‘AI-first’ organisations
by Bughin, Jacques
- 26-40 Leveraging ChatGPT for Excel: How large language models are changing spreadsheet practices
by Broadhurst, Martin
- 41-54 From code to coin: Unravelling the practical business impact of algorithmic pricing
by Rathnow, Peter & Zeller, Benjamin & Lederer, Matthias
March 2024, Volume 3, Issue 2
- 108-110 AI, robotics and automation: The effect on learning and the discovery of new ideas
by Johannessen, Chris
- 111-123 The theoretical potential of algorithmic and automated pricing to increase company value
by Rathnow, Peter & Zeller, Benjamin & Lederer, Matthias
- 124-133 Towards hybrid self-learning ontologies: A new Python module for closed-loop integration of decision trees and OWL
by Preis, Simon J.
- 134-141 Enhancing transparency in AI-powered customer engagement
by Dezao, Tara
- 142-150 Information retrieval from textual data: Harnessing large language models, retrieval augmented generation and prompt engineering
by Hikov, Asen & Murphy, Laura
- 151-167 Digital transformation with robo-advising and AI in asset management: A critical appraisal
by Orgeldinger, Jörg
- 168-173 Augmented reality in smart retail for inventory management
by Shekhawat, Sandeep
- 174-182 Are businesses giving AI the support it needs to grow and scale?
by Zeghmouli, Nathalie
September 2023, Volume 3, Issue 1
- 4-4 Editorial
by Welsch, Andreas
- 5-14 Enabling generative AI through use cases in a big enterprise
by Mora, Enrique & Dell’Orletta, Luca
- 15-27 Building resilient SMEs: Harnessing large language models for cyber security in Australia
by Kereopa-Yorke, Ben
- 28-36 Measuring the business value of generative AI
by Sterne, Jim
- 37-46 Machine unlearning for generative AI
by Viswanath, Yashaswini & Jamthe, Sudha & Lokiah, Suresh & Bianchini, Emanuele
- 47-54 Business value of Generative AI use cases
by Hendricks, Fuad
- 55-63 Minimise model risk management oversight for cyber security solutions
by Brotcke, Liming
- 64-80 Analysis of ChatGPT and the future of artificial intelligence: Its effect on teaching and learning
by Sah, Gunja Kumari & Gupta, Dipak Kumar & Yadav, Amar Prasad
- 81-89 Automation and AI in the workplace: The future of work is more complex than ever
by Perino, Chelsea
- 90-100 What is in the black box: The ethical implications of algorithms and transparency in the age of the GDPR
by Mougdir, Senna
June 2023, Volume 2, Issue 4
- 300-301 When AI intersects with blockchain
by Sarode, Prashant
- 302-308 DocuXperts.SaaS | dBPO network: A decentralised automation platform
by Sarode, Prashant
- 309-316 DataUnions: A privacy-by- decentral-design
by Lehmann, Robin & Siebert, Mark
- 317-326 Blockchain technology and the potential of waqf (Islamic endowment) sector revival
by Aysan, Ahmet Faruk & Al-Saudi, Hiba Ali
- 327-331 Enhancing data privacy in financial services : The role of zero-knowledge proofs and federated AI
by Lyashok, Alex & Sarode, Prashant
- 332-348 Understanding human-centred artificial intelligence in the banking sector
by Arul, Obuchettiar Krishnaraj & Megargel, Alan
- 349-360 Smart robots and AI: Strategic approaches to data privacy and security law for digital marketers
by Sachdev, Raj
- 361-368 Measuring effectiveness of AI-based virtual service assistants by user mental health improvement: A research agenda
by Maity, Devdeep & Munnukka, Juha & Gangadharan, Ashwini
- 369-381 A journey towards human-centric and AI-augmented marketing?
by Lignell, Malin
- 382-389 Revolutionising content recommendation: The impact of AI in marketing
by Ip, Ken
March 2023, Volume 2, Issue 3
- 200-201 Editorial
by Johannessen, Christopher
- 202-214 AI and sustainability: The opportunity for brands
by Fink, Carly & Goldman, Jeremy
- 215-227 Sponsored by a robot? How the human likeness of virtual influencers influences purchase intentions towards sponsored products
by Jang, Haneul & Jin, Eunjoo & Bright, Laura & Wilcox, Gary
- 228-236 AI-powered next best actions for wealth
by Li, Lily
- 237-245 AI revolutionising customer experience through personalisation and intelligent experiences
by Maxim, Benjamin
- 246-252 How AI can move customer personalisation to customer contextualisation
by Sathianathan, Brian & Ray, Solomon
- 253-258 Building AI solutions that deliver a better customer experience
by Causon, Jo
- 259-270 Before design and development: Approaching intelligent automation from multiple perspectives
by Blaha, Luciana
- 271-293 Machine learning applications in central banking
by Araujo, Douglas & Bruno, Giuseppe & Marcucci, Juri & Schmidt, Rafael & Tissot, Bruno
December 2023, Volume 2, Issue 2
- 100-100 Editorial
by Sterne, Jim
- 101-114 The rise of CreAltives: Using AI to enable and speed up the creative process
by Pearson, Andrew
- 115-120 Leveraging decision-making AI within marketing operations transformation
by Leary, Patrick C. & Misischia, Michael
- 121-130 Job sharing between human professionals and chatbots: How should ‘handovers’ happen?
by Knott, Alistair
- 131-137 Artificial intelligence and marketing: Driving more ethical strategies
by Dezao, Tara
- 138-144 AI, marketing technology and personalisation at scale
by Tinkler, Allan
- 145-152 Smart retail: How AI and IoT are revolutionising the retail industry
by Shekhawat, Sandeep
- 153-164 Artificial intelligence for smart bidding
by Shandilya, Pratyush & Murphy, Laura & Perales, Fernando
- 165-174 AI-driven influencer marketing: Comparing the effects of virtual and human influencers on consumer perceptions
by Böhndel, Marvin & Jastorff, Martin & Rudeloff, Christian
- 175-183 Is artificial intelligence the future of the customer experience?
by Perino, Chelsea
- 184-195 Adopting a dynamic AI price optimisation model to encourage retail customer engagement
by Platt, Steven Keith & Block, Martin Paul
September 2022, Volume 2, Issue 1
- 4-6 Editorial
by Johannessen, Chris
- 7-16 Artificial intelligence (AI) from a regulator’s perspective: The future of AI in central banking and financial services
by Lopez-Corleone, Melvin & Begum, Sholthana & Sixuan Li, Gracie
- 17-23 Using AI to minimise bias in an employee performance review
by Melton, Liz & Riewe, Grant
- 24-36 Human–machine collaboration in transcription
by Miller, Corey & Jetté, Migüel & Kokotov, Dan
- 37-48 High-impact AI: How to achieve business goals while making the world a better place
by Griffin, Michael & Kotvis, Hailey & Miner, Josephine & Poulsen, Kayla
- 49-62 Improved credit default prediction using machine learning and its impact on risk-weighted assets of banks
by Neisen, Martin & Geraskin, Petr
- 63-69 Six ways AI is delivering value for organisations drawing on real-world case studies and offering actionable insights
by Mittal, Nitin & Saif, Irfan
- 70-93 On the predictability of long-term stock market returns: Design configuration of deep neural networks
by Herdt, Manfred & Schulte-Mattler, Hermann
June 2022, Volume 1, Issue 4
- 316-317 Editorial
by Johannessen, Chris
- 318-318 Whose values should be ingrained in algorithms?
by Sterne, Jim
- 319-320 How AI/ML can combine with RPA to bring workplace automation to the next level , while maintaining governance and ethics
by Bachenheimer, Lou
- 321-322 The AI ethics officer and responding to data standards and accountability
by Purk, Mary
- 323-324 Explainable AI (XAI)
by Açar, Murat
- 325-328 Corporate digital responsibility: Dealing with ethical, privacy and fairness challenges of AI
by Wirtz, Jochen & Tarbit, James ‘Jimmy’ & Hartley, Nicole & Kunz, Werner
- 329-331 Architecting AI will improve AI ethics
by Gustafson, Steven
- 332-341 Discriminatory data: Why governments need to view digital privacy as an equity issue
by Gehami, Albert
- 342-349 Why automatic AI ethics evaluations are coming, and how they will work
by Brusseau, James & Craveiro, Giovana Meloni
- 350-359 Building trust and confidence in AI
by Bastiman, Janet
- 360-370 AI–human interaction: Soft law considerations and application
by Casey, Catherine & Dindiyal, Ariana & Sherer, James A.
- 371-398 Developing a conceptual framework for identifying the ethical repercussions of artificial intelligence: A mixed method analysis
by Saheb, Tahereh & Jamthe, Sudha & Saheb, Tayebeh
March 2022, Volume 1, Issue 3
- 224-225 Editorial
by Johannessen, Chris
- 226-232 Lessons learned running AI-powered solutions in production
by Hansen, Kyle
- 233-246 Artificial intelligence pitfalls and how to avoid them
by Armstrong-Barnes, Matt
- 247-255 Ethical AI/ML at Nestlé: From vision to strategy to execution
by Pinart, Carolina & Mora, Enrigue
- 256-271 How conversational AI is enabling the experience economy
by Cailleteau, Laetitia & Gilmartin, Emer & Hendricks, Fuad
- 272-277 Domain knowledge is necessary but not sufficient
by Webster, Zoë
- 278-284 Earning citizen confidence through a comprehensive approach to responsible and trustworthy AI stewardship and governance
by Isom, Pamela
- 285-293 Destination digital? Using AI to enhance the customer experience
by Causon, Jo
- 294-307 Inclusive ethical AI in human–computer interaction in autonomous vehicles
by Jamthe, Sudha & Viswanath, Yashaswini & Lokiah, Suresh
December 2021, Volume 1, Issue 2
- 117-118 Editorial
by Johannessen, Chris
- 119-130 Processes and decision automation for financial markets trade surveillance: Challenges and recommendations — next-generation solutions
by Soviany, Cristina & Soviany, Sorin
- 131-141 The automation of marketing
by Pearson, Andrew W.
- 142-156 From form to function and appeal: Increasing workplace adoption of AI through a functional framework and persona-based approach
by Showalter, John W. & Showalter, Grace L.
- 157-172 The future of AI: Generational tendencies related to decision processing
by Kayser, Christopher S. & Cadigan, Robert
- 173-184 Step by step: A playbook for AI innovation within commercial real estate organisations
by Mcgrath, Patrick & Morrison, David & Johnson, Jess & Schuham, Sara
- 185-196 Four frontiers of AI ethics
by Khatry, Sarah
- 197-209 Applying AI in anti-money laundering operations
by Ray, Arin
- 210-220 Dilemmas of digital labour
by Wennäkoski, Anna Aurora
September 2021, Volume 1, Issue 1
- 4-5 Editorial
by Davenport, Thomas H.
- 6-12 The path to AI in procurement
by Morgan, Philip
- 13-17 How to kickstart an AI venture without proprietary data: AI start-ups have a chicken and egg problem — here is how to solve it
by Hosanagar, Kartik & Gulabani, Monisha
- 18-33 Towards a capability assessment model for the comprehension and adoption of AI in organisations
by Butler, Tom & Espinoza-Limón, Angelina & Seppälä, Selja
- 34-42 The path to autonomous driving
by Jamthe, Sudha & Sen, Ananya
- 43-57 Point of no return: Turning data into value
by Werne, Jochen & Winter, Johannes
- 58-62 Robotic process automation and the power of automation in the workplace
by Samra, Raj
- 63-69 Difficult decisions in uncertain times: AI and automation in commercial lending
by Hunter, Sean & Güzey, Onur
- 70-86 The intelligent, experiential and competitive workplace: Part 1
by Miscovich, Peter
- 87-98 A response to the use of ethics as a data protection building block for AI
by Chang, Henry
- 99-108 Legal issues arising from the use of artificial intelligence in government tax administration and decision making
by Bishop, Elizabeth
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