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Leveraging decision-making AI within marketing operations transformation

Author

Listed:
  • Leary, Patrick C.

    (Vice President and User Experience Manager, AllianceBernstein, USA)

  • Misischia, Michael

    (AllianceBernstein, USA)

Abstract

Artificial intelligence (AI) digital marketing assists marketing executives in the analysis of targeted audiences and personalising service offerings to customers. The use of data metrics and advanced predictive analytics helps to build efficiently a holistic understanding of targeted customer leads as well as aiding businesses, regardless of size, to run successful digital campaigns focused on targeted audience groups. This paper explores the foundation of targeted AI approaches and areas of potential integration. There is ever-increased opportunity to improve upon digital marketing transformation, being mindful of tailoring an overall strategic approach to speak to business and stakeholder needs as well as in how best to syndicate with multiple discipline teams.

Suggested Citation

  • Leary, Patrick C. & Misischia, Michael, 2023. "Leveraging decision-making AI within marketing operations transformation," Journal of AI, Robotics & Workplace Automation, Henry Stewart Publications, vol. 2(2), pages 115-120, December.
  • Handle: RePEc:aza:airwa0:y:2023:v:2:i:2:p:115-120
    as

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    More about this item

    Keywords

    marketing operations; artificial intelligence (AI); big data; automation; user experience (UX); transformation;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • G2 - Financial Economics - - Financial Institutions and Services

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