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Is There a Substitute for Direct Experience? Comparing Consumers' Preferences after Direct and Indirect Product Experiences

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Cited by:

  1. Nenkov, Gergana Y. & Morrin, Maureen & Maille, Virginie & Rank-Christman, Tracy & Lwin, May O., 2019. "Sense and sensibility: The impact of visual and auditory sensory input on marketplace morality," Journal of Business Research, Elsevier, vol. 95(C), pages 428-441.
  2. Bolton, Ruth N. & Gustafsson, Anders & Tarasi, Crina O. & Witell, Lars, 2022. "Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters," Journal of Retailing, Elsevier, vol. 98(2), pages 294-314.
  3. Cao, Ying & Chen, Chen & Cranfield, John & Widowski, Tina, 2017. "Market Responses to Information Conveying Mixed Messages – Prediction of Informational Impacts on Consumer Willingness to Pay for Eggs from Welfare Enhanced Cage Systems using Discrete Choice Experime," 2017 Annual Meeting, July 30-August 1, Chicago, Illinois 258545, Agricultural and Applied Economics Association.
  4. repec:cup:judgdm:v:9:y:2014:i:5:p:491-499 is not listed on IDEAS
  5. Paolo E. Giordani & Francesco Rullani, 2020. "The Digital Revolution and COVID-19," Working Papers 06, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.
  6. Tok, Dickson & Chen, Xi & Chu, Xing-Yu (Marcos), 2021. "“I Want It! Can I Get It?” How product-model spatial distance and ad appeal affect product evaluations," Journal of Business Research, Elsevier, vol. 135(C), pages 454-463.
  7. Cao, Ying (Jessica) & Cranfield, John & Chen, Chen & Widowski, Tina, 2021. "Heterogeneous informational and attitudinal impacts on consumer preferences for eggs from welfare enhanced cage systems," Food Policy, Elsevier, vol. 99(C).
  8. Dong Hoo Kim & Doori Song, 2019. "Can brand experience shorten consumers’ psychological distance toward the brand? The effect of brand experience on consumers’ construal level," Journal of Brand Management, Palgrave Macmillan, vol. 26(3), pages 255-267, May.
  9. Pagani, Margherita & Racat, Margot & Hofacker, Charles F., 2019. "Adding Voice to the Omnichannel and How that Affects Brand Trust," Journal of Interactive Marketing, Elsevier, vol. 48(C), pages 89-105.
  10. Ruth N. Bolton & Anders Gustafsson & Crina O. Tarasi & Lars Witell, 2022. "Designing satisfying service encounters: website versus store touchpoints," Journal of the Academy of Marketing Science, Springer, vol. 50(1), pages 85-107, January.
  11. Frank Huettner, & Tamer Boyaci, & Yalcin Akcay, 2016. "Consumer choice under limited attention when alternatives have different information costs," ESMT Research Working Papers ESMT-16-04_R2, ESMT European School of Management and Technology, revised 28 Feb 2018.
  12. Uros Tomic & Corinne Moser & Yann Blumer & Michael Stauffacher & Roman Seidl, 2020. "Exploring the role of positive direct experience in the adoption of energy efficient technologies: evidence from a Swiss field study on the promotion of low-flow showerheads," PLOS ONE, Public Library of Science, vol. 15(3), pages 1-18, March.
  13. Rebecca Hamilton & Debora Thompson & Zachary Arens & Simon Blanchard & Gerald Häubl & P. Kannan & Uzma Khan & Donald Lehmann & Margaret Meloy & Neal Roese & Manoj Thomas, 2014. "Consumer substitution decisions: an integrative framework," Marketing Letters, Springer, vol. 25(3), pages 305-317, September.
  14. Hung, Yu-Chen & Song, Liang & Chao, Chih-Wei (Fred) & Guan, Chong, 2017. "Love at first sight: The effect of presentation order on evaluation of experiential options in luxury tour packages," Journal of Business Research, Elsevier, vol. 81(C), pages 181-191.
  15. Christina Kuehnl & Danijel Jozic & Christian Homburg, 2019. "Effective customer journey design: consumers’ conception, measurement, and consequences," Journal of the Academy of Marketing Science, Springer, vol. 47(3), pages 551-568, May.
  16. Angela Aerry Choi & Daegon Cho & Dobin Yim & Jae Yun Moon & Wonseok Oh, 2019. "When Seeing Helps Believing: The Interactive Effects of Previews and Reviews on E-Book Purchases," Information Systems Research, INFORMS, vol. 30(4), pages 1164-1183, December.
  17. Micael-Lee Johnstone & Lay Tan, 2015. "Exploring the Gap Between Consumers’ Green Rhetoric and Purchasing Behaviour," Journal of Business Ethics, Springer, vol. 132(2), pages 311-328, December.
  18. Do-Hyung Park, 2019. "Virtuality Changes Consumer Preference: The Effect of Transaction Virtuality as Psychological Distance on Consumer Purchase Behavior," Sustainability, MDPI, vol. 11(23), pages 1-16, November.
  19. Pino, Giovanni & Amatulli, Cesare & Nataraajan, Rajan & De Angelis, Matteo & Peluso, Alessandro M. & Guido, Gianluigi, 2020. "Product touch in the real and digital world: How do consumers react?," Journal of Business Research, Elsevier, vol. 112(C), pages 492-501.
  20. Takumi Kato, 2021. "Brand loyalty explained by concept recall: recognizing the significance of the brand concept compared to features," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(3), pages 185-198, September.
  21. Yaron Shlomi, 2014. "Subjective integration of probabilistic information from experience and description," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 9(5), pages 491-499, September.
  22. Cornelius, Britta & Natter, Martin & Faure, Corinne, 2010. "How storefront displays influence retail store image," Journal of Retailing and Consumer Services, Elsevier, vol. 17(2), pages 143-151.
  23. Mingxing Wu & Liya Wang & Ming Li, 2015. "An approach based on the Bass model for analyzing the effects of feature fatigue on customer equity," Computational and Mathematical Organization Theory, Springer, vol. 21(1), pages 69-89, March.
  24. Campo, Katia & Breugelmans, Els, 2015. "Buying Groceries in Brick and Click Stores: Category Allocation Decisions and the Moderating Effect of Online Buying Experience," Journal of Interactive Marketing, Elsevier, vol. 31(C), pages 63-78.
  25. Abe, Makoto & Kaneko, Mitsuru, 2022. "Preference reversal: Analysis using construal level theory that incorporates discounting," Journal of choice modelling, Elsevier, vol. 45(C).
  26. Frank Huettner, & Tamer Boyaci, & Yalcin Akcay, 2016. "Consumer choice under limited attention when alternatives have different information costs," ESMT Research Working Papers ESMT-16-04_R3, ESMT European School of Management and Technology, revised 26 Sep 2018.
  27. Frost, Jeana H. & Chance, Zoë & Norton, Michael I. & Ariely, Dan, 2008. "People are experience goods: Improving online dating with virtual dates," Journal of Interactive Marketing, Elsevier, vol. 22(1), pages 51-61.
  28. Lin, Ying-Ching & Chang, Chiu-Chi Angela, 2021. "Influencing Consumer Responses to Highly Aesthetic Products: The Role of Mindsets," Journal of Retailing, Elsevier, vol. 97(3), pages 459-476.
  29. Jennifer S. Labrecque & Wendy Wood & David T. Neal & Nick Harrington, 2017. "Habit slips: when consumers unintentionally resist new products," Journal of the Academy of Marketing Science, Springer, vol. 45(1), pages 119-133, January.
  30. Yim, Mark Yi-Cheon & Yoo, Chan Yun, 2020. "Are Digital Menus Really Better than Traditional Menus? The Mediating Role of Consumption Visions and Menu Enjoyment," Journal of Interactive Marketing, Elsevier, vol. 50(C), pages 65-80.
  31. Doreen Kum & Yih Lee, 2011. "The joint effects of advertising and product trial: A source-monitoring perspective," Marketing Letters, Springer, vol. 22(3), pages 213-226, September.
  32. Rose, Stefan & Wentzel, Daniel & Hopp, Christian & Kaminski, Jermain, 2020. "Launching for Success: The Effects of Psychological Distance and Mental Simulation on Funding Decisions and Crowdfunding Performance," SocArXiv fqbwk, Center for Open Science.
  33. Frank Huettner, & Tamer Boyaci, & Yalcin Akcay, 2016. "Consumer choice under limited attention when options have different information costs," ESMT Research Working Papers ESMT-16-04, ESMT European School of Management and Technology, revised 04 Oct 2016.
  34. Sanjay Jain, 2019. "Time Inconsistency and Product Design: A Strategic Analysis of Feature Creep," Marketing Science, INFORMS, vol. 38(5), pages 835-851, September.
  35. Stacie F. Waites & Adam Farmer & Carol L. Esmark Jones, 2021. "Building toward a solid foundation: The effect of thinking concretely about the future," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(1), pages 254-273, March.
  36. Liu, Yi & Polman, Evan & Liu, Yongfang & Jiao, Jiangli, 2018. "Choosing for others and its relation to information search," Organizational Behavior and Human Decision Processes, Elsevier, vol. 147(C), pages 65-75.
  37. Frank Huettner & Tamer Boyacı & Yalçın Akçay, 2019. "Consumer Choice Under Limited Attention When Alternatives Have Different Information Costs," Operations Research, INFORMS, vol. 67(3), pages 671-699, May.
  38. Rose, Stefan & Wentzel, Daniel & Hopp, Christian & Kaminski, Jermain, 2021. "Launching for success: The effects of psychological distance and mental simulation on funding decisions and crowdfunding performance," Journal of Business Venturing, Elsevier, vol. 36(6).
  39. Whang, Jeong Bin & Song, Ji Hee & Choi, Boreum & Lee, Jong-Ho, 2021. "The effect of Augmented Reality on purchase intention of beauty products: The roles of consumers’ control," Journal of Business Research, Elsevier, vol. 133(C), pages 275-284.
  40. Zhang, Jin & Xu, Xiaobing & Keh, Hean Tat, 2022. "I implement, they deliberate: The matching effects of point of view and mindset on consumer attitudes," Journal of Business Research, Elsevier, vol. 139(C), pages 397-410.
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