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The Impact of Inspection Cost on Equilibrium, Revenue, and Social Welfare in a Single-Server Queue

Citations

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Cited by:

  1. Czerny, Achim I. & Guo, Pengfei & Hassin, Refael, 2022. "Shall firms withhold exact waiting time information from their customers? A transport example," Transportation Research Part B: Methodological, Elsevier, vol. 166(C), pages 128-142.
  2. Rouba Ibrahim, 2018. "Sharing delay information in service systems: a literature survey," Queueing Systems: Theory and Applications, Springer, vol. 89(1), pages 49-79, June.
  3. Abhishek Srivastava & Arqum Mateen & Gopalakrishnan Narayanamurthy & Suman Niranjan & Ashutosh Sarkar, 2024. "Impact of gray markets on strategic channel choice and social welfare," Annals of Operations Research, Springer, vol. 340(2), pages 1035-1062, September.
  4. Jain, Madhu & Dhibar, Sibasish, 2023. "ANFIS and metaheuristic optimization for strategic joining policy with re-attempt and vacation," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 211(C), pages 57-84.
  5. Zhongbin Wang & Yunan Liu & Lei Fang, 2022. "Pay to activate service in vacation queues," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2609-2627, June.
  6. Jiaqi Zhou & Ilya O. Ryzhov, 2021. "Equilibrium analysis of observable express service with customer choice," Queueing Systems: Theory and Applications, Springer, vol. 99(3), pages 243-281, December.
  7. Hanukov, Gabi & Avinadav, Tal & Chernonog, Tatyana & Yechiali, Uri, 2020. "A service system with perishable products where customers are either fastidious or strategic," International Journal of Production Economics, Elsevier, vol. 228(C).
  8. Legros, Benjamin & van Leeuwaarden, J.S.H. & Fransoo, Jan C., 2024. "Managing reusable resources with usage time limits," Other publications TiSEM 10a58c0a-9a6c-49a4-8a41-d, Tilburg University, School of Economics and Management.
  9. Ming Hu & Yang Li & Jianfu Wang, 2018. "Efficient Ignorance: Information Heterogeneity in a Queue," Management Science, INFORMS, vol. 64(6), pages 2650-2671, June.
  10. Zhongbin Wang & Jinting Wang, 2019. "Information heterogeneity in a retrial queue: throughput and social welfare maximization," Queueing Systems: Theory and Applications, Springer, vol. 92(1), pages 131-172, June.
  11. Opher Baron & Antonis Economou & Athanasia Manou, 2022. "Increasing social welfare with delays: Strategic customers in the M/G/1 orbit queue," Production and Operations Management, Production and Operations Management Society, vol. 31(7), pages 2907-2924, July.
  12. Gabi Hanukov & Michael Hassoun & Oren Musicant, 2021. "On the Benefits of Providing Timely Information in Ticket Queues with Balking and Calling Times," Mathematics, MDPI, vol. 9(21), pages 1-16, October.
  13. Dimitrios Logothetis & Antonis Economou, 2023. "The impact of information on transportation systems with strategic customers," Production and Operations Management, Production and Operations Management Society, vol. 32(7), pages 2189-2206, July.
  14. Lin, Qi & Zhao, Qiuhong & Lev, Benjamin, 2020. "Cold chain transportation decision in the vaccine supply chain," European Journal of Operational Research, Elsevier, vol. 283(1), pages 182-195.
  15. Pengfei Guo & Moshe Haviv & Zhenwei Luo & Yulan Wang, 2022. "Optimal queue length information disclosure when service quality is uncertain," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 1912-1927, May.
  16. David Lingenbrink & Krishnamurthy Iyer, 2019. "Optimal Signaling Mechanisms in Unobservable Queues," Operations Research, INFORMS, vol. 67(5), pages 1397-1416, September.
  17. Sun, Wei & Zhang, Zhiyuan & Xie, Xumeng & Li, Shiyong, 2024. "Heterogeneity of delay information and revenue-cost structure in a multi-server queue with threshold policy: Customer behaviors and optimization," Applied Mathematics and Computation, Elsevier, vol. 465(C).
  18. Tesnim Naceur & Yezekael Hayel, 2020. "Deterministic state-based information disclosure policies and social welfare maximization in strategic queueing systems," Queueing Systems: Theory and Applications, Springer, vol. 96(3), pages 303-328, December.
  19. Li, Zhong-Ping & Chang, Aichih (Jasmine) & Zou, Zongbao, 2023. "Design mechanism to coordinate a hierarchical healthcare system: Patient subsidy vs. capacity investment," Omega, Elsevier, vol. 118(C).
  20. Caner Canyakmaz & Tamer Boyaci, 2018. "Queueing systems with rationally inattentive customers," ESMT Research Working Papers ESMT-18-04_R1, ESMT European School of Management and Technology, revised 01 Oct 2020.
  21. Nur Sunar & Yichen Tu & Serhan Ziya, 2021. "Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive," Management Science, INFORMS, vol. 67(6), pages 3785-3802, June.
  22. Hassin, Refael & Roet-Green, Ricky, 2018. "Cascade equilibrium strategies in a two-server queueing system with inspection cost," European Journal of Operational Research, Elsevier, vol. 267(3), pages 1014-1026.
  23. Srivastava, Abhishek & Kumar, Rajeev Ranjan & Chakraborty, Abhishek & Mateen, Arqum & Narayanamurthy, Gopalakrishnan, 2022. "Design and selection of government policies for electric vehicles adoption: A global perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 161(C).
  24. Refael Hassin & Ran I. Snitkovsky, 2017. "Strategic customer behavior in a queueing system with a loss subsystem," Queueing Systems: Theory and Applications, Springer, vol. 86(3), pages 361-387, August.
  25. Leon Yang Chu & Zhixi Wan & Dongyuan Zhan, 2018. "Harnessing the Double-edged Sword via Routing: Information Provision on Ride-hailing Platforms," Working Papers 18-04, NET Institute.
  26. Opher Baron & Xiaole Chen & Yang Li, 2023. "Omnichannel Services: The False Premise and Operational Remedies," Management Science, INFORMS, vol. 69(2), pages 865-884, February.
  27. Luyi Yang & Laurens G. Debo & Varun Gupta, 2019. "Search Among Queues Under Quality Differentiation," Management Science, INFORMS, vol. 65(8), pages 3605-3623, August.
  28. Liu, Jian & Chen, Jian & Bo, Rui & Meng, Fanlin & Xu, Yong & Li, Peng, 2023. "Increases or discounts: Price strategies based on customers’ patience times," European Journal of Operational Research, Elsevier, vol. 305(2), pages 722-737.
  29. Kraig Delana & Nicos Savva & Tolga Tezcan, 2021. "Proactive Customer Service: Operational Benefits and Economic Frictions," Manufacturing & Service Operations Management, INFORMS, vol. 23(1), pages 70-87, 1-2.
  30. Caner Canyakmaz & Tamer Boyaci, 2018. "Opaque queues: Service systems with rationally inattentive customers," ESMT Research Working Papers ESMT-18-04, ESMT European School of Management and Technology.
  31. S. Srivatsa Srinivas & Rahul R. Marathe, 2020. "Equilibrium in a finite capacity M/M/1 queue with unknown service rates consisting of strategic and non-strategic customers," Queueing Systems: Theory and Applications, Springer, vol. 96(3), pages 329-356, December.
  32. Shiliang Cui & Zhongbin Wang & Luyi Yang, 2020. "The Economics of Line-Sitting," Management Science, INFORMS, vol. 66(1), pages 227-242, January.
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