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Signaling Quality via Queues
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Cited by:
- Isabel Kaluza & Guido Voigt & Knut Haase & Antonia Dietze, 2024. "Control of Online-Appointment Systems When the Booking Status Signals Quality of Service," Schmalenbach Journal of Business Research, Springer, vol. 76(3), pages 397-432, September.
- Cao, Yiqiu & Wang, Qiangqiang, 2022. "The informational role of guarantee contracts," European Journal of Operational Research, Elsevier, vol. 301(1), pages 191-202.
- Alexei Parahonyak & Nick Vikander, 2024. "Strategic Use of Product Delays to Shape Word-of-Mouth Communication," Economics Series Working Papers 1032, University of Oxford, Department of Economics.
- Caner Canyakmaz & Tamer Boyaci, 2018. "Queueing systems with rationally inattentive customers," ESMT Research Working Papers ESMT-18-04_R1, ESMT European School of Management and Technology, revised 01 Oct 2020.
- Laurens Debo & Uday Rajan & Senthil K. Veeraraghavan, 2020. "Signaling Quality via Long Lines and Uninformative Prices," Manufacturing & Service Operations Management, INFORMS, vol. 22(3), pages 513-527, May.
- Tamer Boyaci & Yalçin Akçay, 2016. "Pricing when customers have limited attention," ESMT Research Working Papers ESMT-16-01, ESMT European School of Management and Technology, revised 19 Jan 2017.
- Hassin, Refael & Roet-Green, Ricky, 2018. "Cascade equilibrium strategies in a two-server queueing system with inspection cost," European Journal of Operational Research, Elsevier, vol. 267(3), pages 1014-1026.
- Qiao‐Chu He & Ying‐Ju Chen & Rhonda Righter, 2020. "Learning with Projection Effects in Service Operations Systems," Production and Operations Management, Production and Operations Management Society, vol. 29(1), pages 90-100, January.
- Soudipta Chakraborty & Robert Swinney, 2021. "Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding," Manufacturing & Service Operations Management, INFORMS, vol. 23(1), pages 155-169, 1-2.
- Eyster, Erik & Galeotti, Andrea & Kartik, Navin & Rabin, Matthew, 2014.
"Congested observational learning,"
Games and Economic Behavior, Elsevier, vol. 87(C), pages 519-538.
- Eyster, E & Galeotti, A & Kartik, N & Rabin, M, 2012. "Congested Observational Learning," Economics Discussion Papers 8948, University of Essex, Department of Economics.
- Eyster, Erik & Galeotti, Andrea & Kartik, Navin & Rabin, Matthew, 2014. "Congested observational learning," LSE Research Online Documents on Economics 58748, London School of Economics and Political Science, LSE Library.
- Necati Tereyağoğlu & Peter S. Fader & Senthil Veeraraghavan, 2018. "Multiattribute Loss Aversion and Reference Dependence: Evidence from the Performing Arts Industry," Management Science, INFORMS, vol. 64(1), pages 421-436, January.
- Jian Cao & Yongjiang Guo & Zhongxin Hu, 2023. "The Effect of Loss Preference on Queueing with Information Disclosure Policy," Methodology and Computing in Applied Probability, Springer, vol. 25(3), pages 1-25, September.
- Man Yu & Laurens Debo & Roman Kapuscinski, 2016. "Strategic Waiting for Consumer-Generated Quality Information: Dynamic Pricing of New Experience Goods," Management Science, INFORMS, vol. 62(2), pages 410-435, February.
- Alexei Parakhonyak & Nick Vikander, 2019.
"Optimal Sales Schemes for Network Goods,"
Management Science, INFORMS, vol. 65(2), pages 819-841, February.
- Alexei Parakhonyak & Nick Vikander, 2013. "Optimal Sales Schemes for Network Goods," Discussion Papers 13-11, University of Copenhagen. Department of Economics.
- Alexei Parakhonyak & Nick Vikander, 2013. "Optimal sales schemes for network goods," HSE Working papers WP BRP 41/EC/2013, National Research University Higher School of Economics.
- Davide Crapis & Bar Ifrach & Costis Maglaras & Marco Scarsini, 2017.
"Monopoly Pricing in the Presence of Social Learning,"
Management Science, INFORMS, vol. 63(11), pages 3586-3608, November.
- Bar Ifrach & Costis Maglaras & Marco Scarsini, 2011. "Monopoly Pricing in the Presence of Social Learning," Working Papers 11-11, NET Institute, revised Nov 2011.
- Bar Ifrach & Costis Maglaras & Marco Scarsini, 2012. "Monopoly Pricing in the Presence of Social Learning," Working Papers 12-01, NET Institute, revised Sep 2012.
- Balaraman Rajan & Tolga Tezcan & Abraham Seidmann, 2019. "Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care," Management Science, INFORMS, vol. 65(3), pages 1236-1267, March.
- Tamer Boyac? & Yalçın Akçay, 2018. "Pricing When Customers Have Limited Attention," Management Science, INFORMS, vol. 67(7), pages 2995-3014, July.
- Li Chen & Yiangos Papanastasiou, 2021. "Seeding the Herd: Pricing and Welfare Effects of Social Learning Manipulation," Management Science, INFORMS, vol. 67(11), pages 6734-6750, November.
- Tim Roughgarden & Inbal Talgam-Cohen & Qiqi Yan, 2019. "Robust Auctions for Revenue via Enhanced Competition," Operations Research, INFORMS, vol. 68(4), pages 1074-1094, July.
- Wang, Haiyan & Olsen, Tava Lennon & Liu, Guiqing, 2018. "Service capacity competition with peak arrivals and delay sensitive customers," Omega, Elsevier, vol. 77(C), pages 80-95.
- Ryan, Gerard & Hernández-Maskivker, Gilda-María & Valverde, Mireia & Pàmies-Pallisé, Maria-del-Mar, 2018. "Challenging conventional wisdom: Positive waiting," Tourism Management, Elsevier, vol. 64(C), pages 64-72.
- Parakhonyak, Alexei & Vikander, Nick, 2023. "Information design through scarcity and social learning," Journal of Economic Theory, Elsevier, vol. 207(C).
- Sezer Ülkü & Chris Hydock & Shiliang Cui, 2022. "Social Queues (Cues): Impact of Others’ Waiting in Line on One’s Service Time," Management Science, INFORMS, vol. 68(11), pages 7958-7976, November.
- Kwangji Kim & Mi-Jung Kim & Jae-Kyoon Jun, 2020. "Small Queuing Restaurant Sustainable Revenue Management," Sustainability, MDPI, vol. 12(8), pages 1-14, April.
- Yiangos Papanastasiou & Kostas Bimpikis & Nicos Savva, 2018. "Crowdsourcing Exploration," Management Science, INFORMS, vol. 64(4), pages 1727-1746, April.
- Cripps, Martin W. & Thomas, Caroline D., 2019.
"Strategic experimentation in queues,"
Theoretical Economics, Econometric Society, vol. 14(2), May.
- Caroline D. Thomas & Martin W. Cripps, "undated". "Strategic Experimentation in Queues," Department of Economics Working Papers 140228, The University of Texas at Austin, Department of Economics, revised Sep 2016.
- Luyi Yang & Laurens G. Debo & Varun Gupta, 2019. "Search Among Queues Under Quality Differentiation," Management Science, INFORMS, vol. 65(8), pages 3605-3623, August.
- Ryan W. Buell, 2017. "Last Place Aversion in Queues," Harvard Business School Working Papers 18-053, Harvard Business School, revised Oct 2019.
- Alexei Parakhonyak & Nick Vikander, 2016. "Inducing Herding with Capacity Constraints," Economics Series Working Papers 808, University of Oxford, Department of Economics.
- Xia, Li, 2014. "Service rate control of closed Jackson networks from game theoretic perspective," European Journal of Operational Research, Elsevier, vol. 237(2), pages 546-554.
- Matthias Deceuninck & Stijn Vuyst & Dieter Claeys & Dieter Fiems, 2021. "Appointment games with unobservable and observable schedules," Annals of Operations Research, Springer, vol. 307(1), pages 93-110, December.
- S Srivatsa Srinivas, 2023. "To increase or to decrease the price? Managing public transport queues during COVID-19 in the presence of strategic commuters," Public Transport, Springer, vol. 15(1), pages 275-285, March.
- Jian Liu & Yong‐Pin Zhou & Jian Chen, 2023. "Customer segmentation and ex ante fairness: A queueing perspective," Production and Operations Management, Production and Operations Management Society, vol. 32(10), pages 3246-3265, October.
- Pengfei Guo & Moshe Haviv & Zhenwei Luo & Yulan Wang, 2022. "Optimal queue length information disclosure when service quality is uncertain," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 1912-1927, May.
- Liu, Jian & Chen, Jian & Bo, Rui & Meng, Fanlin & Xu, Yong & Li, Peng, 2023. "Increases or discounts: Price strategies based on customers’ patience times," European Journal of Operational Research, Elsevier, vol. 305(2), pages 722-737.
- Ryan W. Buell, 2021. "Last-Place Aversion in Queues," Management Science, INFORMS, vol. 67(3), pages 1430-1452, March.
- Caner Canyakmaz & Tamer Boyaci, 2018. "Opaque queues: Service systems with rationally inattentive customers," ESMT Research Working Papers ESMT-18-04, ESMT European School of Management and Technology.
- Sezer Ülkü & Chris Hydock & Shiliang Cui, 2020. "Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption," Management Science, INFORMS, vol. 66(3), pages 1149-1171, March.
- S. Srivatsa Srinivas & Rahul R. Marathe, 2020. "Equilibrium in a finite capacity M/M/1 queue with unknown service rates consisting of strategic and non-strategic customers," Queueing Systems: Theory and Applications, Springer, vol. 96(3), pages 329-356, December.