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To increase or to decrease the price? Managing public transport queues during COVID-19 in the presence of strategic commuters

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  • S Srivatsa Srinivas

    (Indian Institute of Technology Jodhpur)

Abstract

The impact of COVID-19 on urban travel behavior has been unprecedented. It has significantly influenced the travel mode choices of different urban commuters in various countries across the globe. Given that the public transport providers need to tradeoff between minimizing the spread of COVID-19 and providing an affordable travel choice in this environment, we develop a strategic queueing model to analyze the effect of different pricing strategies on the commuter behavior. In particular, we consider a Markovian queue in front of a public transport ticket counter wherein strategic commuters arrive at the service facility and make joining or balking decisions based on their derived utilities. In contrast to conventional wisdom, we suggest that the public transport provider needs to decrease the price to filter out the wealthy commuters who possess feasible alternative travel options from using public transport and promote the commuters with no alternatives in using public transport.

Suggested Citation

  • S Srivatsa Srinivas, 2023. "To increase or to decrease the price? Managing public transport queues during COVID-19 in the presence of strategic commuters," Public Transport, Springer, vol. 15(1), pages 275-285, March.
    • Handle: RePEc:spr:pubtra:v:15:y:2023:i:1:d:10.1007_s12469-022-00314-3
    DOI: 10.1007/s12469-022-00314-3
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    Cited by:

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    More about this item

    Keywords

    Public transport; COVID-19; Strategic behavior; Queueing game; Pricing;
    All these keywords.

    JEL classification:

    • L91 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Transportation: General
    • R48 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government Pricing and Policy

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