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The Long-Run Stock Price Performance of Firms with Effective TQM Programs

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  1. Boselie, J.P.P.E.F. & van der Wiele, A., 2002. "High Performance Work Systems," ERIM Report Series Research in Management ERS-2002-44-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  2. Chen Zhou & Shrihari Sridhar & Rafael Becerril-Arreola & Tony Haitao Cui & Yan Dong, 2019. "Promotions as competitive reactions to recalls and their consequences," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 702-722, July.
  3. Drienko, Jozef & Sault, Stephen J., 2013. "The intraday impact of company responses to exchange queries," Journal of Banking & Finance, Elsevier, vol. 37(12), pages 4810-4819.
  4. Claire Senot & Aravind Chandrasekaran & Peter T. Ward & Anita L. Tucker & Susan D. Moffatt-Bruce, 2016. "The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance," Management Science, INFORMS, vol. 62(3), pages 829-848, March.
  5. Kartik Kalaignanam & Tarun Kushwaha & Jan-Benedict E. M. Steenkamp & Kapil R. Tuli, 2013. "The Effect of CRM Outsourcing on Shareholder Value: A Contingency Perspective," Management Science, INFORMS, vol. 59(3), pages 748-769, July.
  6. Richard A. Hunt & David M. Townsend & Elham Asgari & Daniel A. Lerner, 2019. "Bringing It All Back Home: Corporate Venturing and Renewal Through Spin-ins," Entrepreneurship Theory and Practice, , vol. 43(6), pages 1166-1193, November.
  7. Delis, Manthos D. & Kazakis, Pantelis & Zopounidis, Constantin, 2023. "Management and takeover decisions," European Journal of Operational Research, Elsevier, vol. 304(3), pages 1256-1268.
  8. Tari, Juan Jose & Molina, Jose Francisco & Castejon, Juan Luis, 2007. "The relationship between quality management practices and their effects on quality outcomes," European Journal of Operational Research, Elsevier, vol. 183(2), pages 483-501, December.
  9. Manthos D. Delis & Pantelis Kazakis & Constantin Zopounidis, 2021. "Management Practices and Takeover Decisions," Working Papers 2021_10, Business School - Economics, University of Glasgow.
  10. Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
  11. Guoming Lai & Laurens Debo & Lin Nan, 2011. "Channel Stuffing with Short-Term Interest in Market Value," Management Science, INFORMS, vol. 57(2), pages 332-346, February.
  12. Gürtler, Marc & Schunck, Stefan, 2005. "Das Qualitätsmanagement und Ratingindikatoren von SDAX Unternehmen," Working Papers FW13V3, Technische Universität Braunschweig, Institute of Finance.
  13. Charles J. Corbett & Robert D. Klassen, 2006. "Extending the Horizons: Environmental Excellence as Key to Improving Operations," Manufacturing & Service Operations Management, INFORMS, vol. 8(1), pages 5-22, March.
  14. Anandasivam Gopal & Guodong (Gordon) Gao, 2009. "Certification in the Indian Offshore IT Services Industry," Manufacturing & Service Operations Management, INFORMS, vol. 11(3), pages 471-492, December.
  15. Yan Dong & Kefeng Xu & Sining Song, 2014. "Can Product Recalls Be Profitable? Insights from Behavior Economics Models and Empirical Studies," Working Papers 0189mss, College of Business, University of Texas at San Antonio.
  16. Son, Byung-Gak & Sodhi, ManMohan & Kocabasoglu-Hillmer, Canan & Lee, Tae-Hee, 2016. "Supply chain information in analyst reports on publicly traded companies," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 350-360.
  17. Anitesh Barua & Deepa Mani, 2018. "Reexamining the Market Value of Information Technology Events," Information Systems Research, INFORMS, vol. 29(1), pages 225-240, March.
  18. Pieter Jong & Antony Paulraj & Constantin Blome, 2014. "The Financial Impact of ISO 14001 Certification: Top-Line, Bottom-Line, or Both?," Journal of Business Ethics, Springer, vol. 119(1), pages 131-149, January.
  19. Faisal Talib & Zillur Rahman & Asif Akhtar, 2013. "An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India," Service Business, Springer;Pan-Pacific Business Association, vol. 7(2), pages 275-306, June.
  20. Albert Link & John Scott, 2006. "An economic evaluation of the Baldrige National Quality Program," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 15(1), pages 83-100.
  21. Hazhir Rahmandad, 2012. "Impact of Growth Opportunities and Competition on Firm-Level Capability Development Trade-offs," Organization Science, INFORMS, vol. 23(1), pages 138-154, February.
  22. Glaucia Aparecida Prates & Jose Claudio Caraschi, 2014. "Organizational Impacts due to ISO 9001 Certified Implementation on Brazilians Cardboard Companies," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(5), pages 500-513, May.
  23. Yang, Jun & Lu, Wei & Zhou, Chunhui, 2014. "The immediate impact of purchasing/sales contract announcements on the market value of firms: An empirical study in China," International Journal of Production Economics, Elsevier, vol. 156(C), pages 169-179.
  24. O'Sullivan, Don & Hutchinson, Mark C. & O'Connell, Vincent, 2009. "Empirical evidence of the stock market's (mis)pricing of customer satisfaction," International Journal of Research in Marketing, Elsevier, vol. 26(2), pages 154-161.
  25. Eitan Naveh & Miriam Erez, 2004. "Innovation and Attention to Detail in the Quality Improvement Paradigm," Management Science, INFORMS, vol. 50(11), pages 1576-1586, November.
  26. Taylor, W. A. & Wright, G. H., 2003. "A longitudinal study of TQM implementation: factors influencing success and failure," Omega, Elsevier, vol. 31(2), pages 97-111, April.
  27. Debanjan Mitra & Peter N. Golder, 2006. "How Does Objective Quality Affect Perceived Quality? Short-Term Effects, Long-Term Effects, and Asymmetries," Marketing Science, INFORMS, vol. 25(3), pages 230-247, 05-06.
  28. Farruggio, Christian & Michalak, Tobias C. & Uhde, Andre, 2013. "The light and dark side of TARP," Journal of Banking & Finance, Elsevier, vol. 37(7), pages 2586-2604.
  29. John V. Gray & Enno Siemsen & Gurneeta Vasudeva, 2015. "Colocation Still Matters: Conformance Quality and the Interdependence of R&D and Manufacturing in the Pharmaceutical Industry," Management Science, INFORMS, vol. 61(11), pages 2760-2781, November.
  30. Dinis Santos & Elias Soukiazis, 2015. "The Links between the Companies` Market Price Quality and that of its Management and Business Quality: A System Panel Data Approach," GEMF Working Papers 2015-08, GEMF, Faculty of Economics, University of Coimbra.
  31. Joseph A. Clougherty, & Michał Grajek, & Oz Shy, 2016. "Taking ‘some’ of the mimicry out of the adoption process: Quality management and strategic substitution," ESMT Research Working Papers ESMT-16-05, ESMT European School of Management and Technology.
  32. L Lakhal, 2009. "Impact of quality on competitive advantage and organizational performance," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(5), pages 637-645, May.
  33. Clougherty, Joseph A. & Grajek, Michał, 2023. "Decertification in quality-management standards by incrementally and radically innovative organizations," Research Policy, Elsevier, vol. 52(1).
  34. Clougherty, Joseph A. & Grajek, Michal & Shy, Oz, 2016. "Taking ‘Some’ of the Mimicry Out of the Adoption Process: Quality-Management and Strategic Substitution," CEPR Discussion Papers 11661, C.E.P.R. Discussion Papers.
  35. Wu, Pei-Ju, 2016. "Eco-activities and operating performance in the computer and electronics industryAuthor-Name: Chopra, Sunil," European Journal of Operational Research, Elsevier, vol. 248(3), pages 971-981.
  36. George H. Ionescu & Daniela Firoiu & Ramona Pîrvu & Roxana Bădîrcea & Cristian Drăgan, 2018. "Implementation of Integrated Management Systems and Corporate Social Responsibility Initiatives—A Romanian Hospitality Industry Perspective," Sustainability, MDPI, vol. 10(10), pages 1-15, October.
  37. Boselie, J.P.P.E.F. & van der Wiele, A., 2001. "Employee Perceptions of HRM and TQM and the Effects on Satisfaction and INtention to Leave," ERIM Report Series Research in Management ERS-2001-42-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  38. Chong Guan & Wenting Liu & Jack Yu-Chao Cheng, 2022. "Using Social Media to Predict the Stock Market Crash and Rebound amid the Pandemic: The Digital ‘Haves’ and ‘Have-mores’," Annals of Data Science, Springer, vol. 9(1), pages 5-31, February.
  39. Castillo-Apraiz, Julen & Matey de Antonio, Jesús, 2018. "Does quality pay in the pharmaceutical industry? The mediating role of training of personnel between quality management and performance," Revista de Dirección y Administración de Empresas, Universidad del País Vasco - Escuela Universitaria de Estudios Empresariales de San Sebastián.
  40. Ding, Li & Lam, Hugo K.S. & Cheng, T.C.E. & Zhou, Honggeng, 2021. "The contagion and competitive effects across national borders: Evidence from the 2016 Kumamoto earthquakes," International Journal of Production Economics, Elsevier, vol. 235(C).
  41. Charles J. Corbett & María J. Montes-Sancho & David A. Kirsch, 2005. "The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis," Management Science, INFORMS, vol. 51(7), pages 1046-1059, July.
  42. Vishal Gaur & Marshall L. Fisher & Ananth Raman, 2005. "An Econometric Analysis of Inventory Turnover Performance in Retail Services," Management Science, INFORMS, vol. 51(2), pages 181-194, February.
  43. Mohammad S. Jalali & Hazhir Rahmandad & Sally Lawrence Bullock & Alice Ammerman, 2017. "Dynamics of Implementation and Maintenance of Organizational Health Interventions," IJERPH, MDPI, vol. 14(8), pages 1-24, August.
  44. Jalali, Mohammad S. & Rahmandad, Hazhir & Bullock, Sally Lawrence & Lee-Kwan, Seung Hee & Gittelsohn, Joel & Ammerman, Alice, 2019. "Dynamics of intervention adoption, implementation, and maintenance inside organizations: The case of an obesity prevention initiative," Social Science & Medicine, Elsevier, vol. 224(C), pages 67-76.
  45. Mellat-Parast, Mahour, 2015. "A longitudinal assessment of the linkages among the Baldrige criteria using independent reviewers’ scores," International Journal of Production Economics, Elsevier, vol. 164(C), pages 24-34.
  46. Ding, Li & Lam, Hugo K.S. & Cheng, T.C.E. & Zhou, Honggeng, 2018. "A review of short-term event studies in operations and supply chain management," International Journal of Production Economics, Elsevier, vol. 200(C), pages 329-342.
  47. Adámek, Pavel, 2018. "A Comparative Analysis of the Performance of the Czech Excellence Award Winners," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2018), Split, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Split, Croatia, 6-8 September 2018, pages 7-16, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  48. Hashmat Ali & Zulfiqar Ali Menon & Ajab Khan & Muhammad Muddassar Khan & Imad Ali & Khan Baz & Muhammad Arif & Manzoor Hussain & Waqar Jalal, 2020. "Terrorist Activities, Investor Sentiment, and Stock Returns: Evidence from Pakistan," International Journal of Economics and Financial Issues, Econjournals, vol. 10(3), pages 139-148.
  49. Yaser Mansour Almansour, 2015. "The Impact of Total Quality Management Components on Firms Performance," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 6(8), pages 384-394.
  50. Joon-ho Kim & Bong-ihn Seok & Hyun-ju Choi & Seung-hye Jung & Jong-pil Yu, 2020. "Sustainable Management Activities: A Study on the Relations between Technology Commercialization Capabilities, Sustainable Competitive Advantage, and Business Performance," Sustainability, MDPI, vol. 12(19), pages 1-31, September.
  51. Guodong (Gordon) Gao & Anandasivam Gopal & Ritu Agarwal, 2010. "Contingent Effects of Quality Signaling: Evidence from the Indian Offshore IT Services Industry," Management Science, INFORMS, vol. 56(6), pages 1012-1029, June.
  52. Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2009. "ISO 9000 and supply chain efficiency: Empirical evidence on inventory and account receivable days," International Journal of Production Economics, Elsevier, vol. 118(2), pages 367-374, April.
  53. Yu Liu & T. Ravichandran, 2015. "Alliance Experience, IT-Enabled Knowledge Integration, and Ex Ante Value Gains," Organization Science, INFORMS, vol. 26(2), pages 511-530, April.
  54. Juasrikul, Sakdipon & Sahaym, Arvin & Yim, Hyunsoon (Sean) & Liu, Richie L., 2018. "Do cross-border alliances with MNEs from developed economies create firm value for MNEs from emerging economies?," Journal of Business Research, Elsevier, vol. 93(C), pages 98-110.
  55. Corredor, Pilar & Goñi, Salomé, 2011. "TQM and performance: Is the relationship so obvious?," Journal of Business Research, Elsevier, vol. 64(8), pages 830-838, August.
  56. Nohel Zaman & David M. Goldberg & Richard J. Gruss & Alan S. Abrahams & Siriporn Srisawas & Peter Ractham & Michelle M.H. Şeref, 2022. "Cross-Category Defect Discovery from Online Reviews: Supplementing Sentiment with Category-Specific Semantics," Information Systems Frontiers, Springer, vol. 24(4), pages 1265-1285, August.
  57. Aravind Chandrasekaran & Claire Senot & Kenneth K. Boyer, 2012. "Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 548-566, October.
  58. Cristian Busu & Mihail Busu, 2017. "The Impact of Applying the Total Quality Management Model on the Performance of the Telecom Organizations in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1035-1035.
  59. Nicolau, Juan Luis & Sellers, Ricardo, 2010. "The quality of quality awards: Diminishing information asymmetries in a hotel chain," Journal of Business Research, Elsevier, vol. 63(8), pages 832-839, August.
  60. Nicolau, Juan L., 2011. "The decision to raise firm value through a sports-business exchange: How much are Real Madrid's goals worth to its president's company's goals?," European Journal of Operational Research, Elsevier, vol. 215(1), pages 281-288, November.
  61. Alexandre de Carvalho & Alberto Sanyuan Suen & Felippe Gallo, 2016. "Market Efficiency in Brazil: some evidence from high-frequency data," Working Papers Series 431, Central Bank of Brazil, Research Department.
  62. Christian Terwiesch & Marcelo Olivares & Bradley R. Staats & Vishal Gaur, 2020. "OM Forum—A Review of Empirical Operations Management over the Last Two Decades," Manufacturing & Service Operations Management, INFORMS, vol. 22(4), pages 656-668, July.
  63. Verbeeten, F.H.M., 2005. "New’ Performance Measures: Determinants of Their Use and Their Impact on Performance," ERIM Report Series Research in Management ERS-2005-054-F&A, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  64. Azimian, Alireza & Kilgour, D. Marc & Noori, Hamid, 2016. "Mitigating contagion risk by investing in the safety of rivals," European Journal of Operational Research, Elsevier, vol. 254(3), pages 935-945.
  65. Marcos Singer & Patricio Donoso, 2005. "Un Caso De Empoderamiento En La Industria Quimica," Abante, Escuela de Administracion. Pontificia Universidad Católica de Chile., vol. 8(1), pages 3-24.
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