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Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership

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Cited by:

  1. Novak Andrej & Kristijan Breznik & Srečko Natek, 2023. "Managing Knowledge to Improve Performance: the Impact of Leadership Style and Knowledge Management on Organizational Performance with Moderation Effects via PLS-SEM," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(2), pages 1672-1701, June.
  2. Saqib Shamim & Shuang Cang & Hongnian Yu & Yun Li, 2017. "Examining the Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice," Energies, MDPI, vol. 10(4), pages 1-19, April.
  3. Bachrach, Daniel G. & Mullins, Ryan, 2019. "A dual-process contingency model of leadership, transactive memory systems and team performance," Journal of Business Research, Elsevier, vol. 96(C), pages 297-308.
  4. Şeşen, Harun & Sürücü, Lütfi & Maşlakcı, Ahmet, 2019. "On the Relation between Leadership and Positive Psychological Capital in the Hospitality Industry," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 24(2), pages 182-197.
  5. Amin Pourbarkhordari & Er Hua Zhou & Javad Pourkarimi, 2016. "How Individual-focused Transformational Leadership Enhances Its Influence on Job Performance through Employee Work Engagement," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(2), pages 249-249, January.
  6. Nursyakirah AbdManap & Che Wan Jasimah Wan Mohamed Radzi & Hashem Salarzadeh Jenatabadi, 2023. "Exploring Factors Influencing Technological Capability of Food Manufacturing Firms in Malaysia," SAGE Open, , vol. 13(3), pages 21582440231, August.
  7. Pooja K. Singh & M. K. Rao, 2017. "HR Practices, Learning Culture and Human Capital: A Study on Indian Business and Professional Service Sector," Global Business Review, International Management Institute, vol. 18(3), pages 678-690, June.
  8. Mai Ngoc Khuong & Do Thanh Tung & Thai Hoang Quoc, 2022. "Review of Empirical Research on Leadership and Firm Performance," SAGE Open, , vol. 12(3), pages 21582440221, July.
  9. Chen, Jian-Xun & Sharma, Piyush & Zhan, Wu & Liu, Li, 2019. "Demystifying the impact of CEO transformational leadership on firm performance: Interactive roles of exploratory innovation and environmental uncertainty," Journal of Business Research, Elsevier, vol. 96(C), pages 85-96.
  10. Mwangi Grace Wangari & Gichuhi D. M & Macharia S. M, 2020. "Influence of Relationship Management on Organizational Performance among Insurance Companies in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(1), pages 163-171, January.
  11. Loon, Mark, 2019. "Knowledge management practice system: Theorising from an international meta-standard," Journal of Business Research, Elsevier, vol. 94(C), pages 432-441.
  12. Youngsam Cho & Mannsoo Shin & Tejinder K. Billing & Rabi S. Bhagat, 2019. "Transformational leadership, transactional leadership, and affective organizational commitment: a closer look at their relationships in two distinct national contexts," Asian Business & Management, Palgrave Macmillan, vol. 18(3), pages 187-210, July.
  13. Flavia Fechete & Anisor Nedelcu, 2019. "Performance Management Assessment Model for Sustainable Development," Sustainability, MDPI, vol. 11(10), pages 1-27, May.
  14. Donnelly, Rory, 2019. "Aligning knowledge sharing interventions with the promotion of firm success: The need for SHRM to balance tensions and challenges," Journal of Business Research, Elsevier, vol. 94(C), pages 344-352.
  15. Junwei Zheng & Guangdong Wu & Hongtao Xie, 2017. "Impacts of Leadership on Project-Based Organizational Innovation Performance: The Mediator of Knowledge Sharing and Moderator of Social Capital," Sustainability, MDPI, vol. 9(10), pages 1-22, October.
  16. Mahmut Kılıç & Orhan Uludağ, 2021. "The Effects of Transformational Leadership on Organizational Performance: Testing the Mediating Effects of Knowledge Management," Sustainability, MDPI, vol. 13(14), pages 1-27, July.
  17. Khurram Shahzad & Yasir Javed & Shakeel Ahmad Khan & Abid Iqbal & Imran Hussain & M. Vaseem Jaweed, 2022. "Relationship between IT Self-Efficacy and Personal Knowledge and Information Management for Sustainable Lifelong Learning and Organizational Performance: A Systematic Review from 2000 to 2022," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
  18. Arshinder Singh Chawla & Neha Gahlawat & Sandeep Kumar & Subhash C. Kundu & Homesh Kundu, 2023. "Strategic HRM and Firm Performance: Mediating Role of Knowledge Management Capacity and Innovation Performance," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(1), pages 98-117, February.
  19. Ikramul Hasan & M. Nazmul Islam, 2022. "Leadership instills organizational effectiveness: a viewpoint on business organizations," SN Business & Economics, Springer, vol. 2(3), pages 1-18, March.
  20. Scuotto, Veronica & Nespoli, Chiara & Tran, Phuong Tra & Cappiello, Giuseppe, 2022. "An alternative way to predict knowledge hiding: The lens of transformational leadership," Journal of Business Research, Elsevier, vol. 140(C), pages 76-84.
  21. Grabin Praničević, Daniela & Peterlin, Judita, 2017. "Are ICT Tools Recognized Enough as Management Support in Croatian Tourism?," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2017), Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Dubrovnik, Croatia, 7-9 September 2017, pages 33-40, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  22. I Ketut Setia Sapta & I Nengah Sudja & I Nengah Landra & Ni Wayan Rustiarini, 2021. "Sustainability Performance of Organization: Mediating Role of Knowledge Management," Economies, MDPI, vol. 9(3), pages 1-16, June.
  23. Emilio Domínguez-Escrig & Francisco Fermín Mallén-Broch & Rafael Lapiedra-Alcamí & Ricardo Chiva-Gómez, 2019. "The Influence of Leaders’ Stewardship Behavior on Innovation Success: The Mediating Effect of Radical Innovation," Journal of Business Ethics, Springer, vol. 159(3), pages 849-862, October.
  24. Youngtaek Oh, 2023. "Communication and Team Cohesion Moderate the Relationship Between Transformational Leadership and Athletic Performance," SAGE Open, , vol. 13(3), pages 21582440231, September.
  25. Nguyen, Thi Thu & Mia, Lokman & Winata, Lanita & Chong, Vincent K., 2017. "Effect of transformational-leadership style and management control system on managerial performance," Journal of Business Research, Elsevier, vol. 70(C), pages 202-213.
  26. Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh, 2020. "Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel," Journal of Business Research, Elsevier, vol. 119(C), pages 674-684.
  27. Adil AlKindy & Ishak Shah & Ahmed Jusoh, 2016. "The Impact of Transformational Leadership Behaviors on Work Performance of Omani Civil Service Agencies," Asian Social Science, Canadian Center of Science and Education, vol. 12(3), pages 152-152, March.
  28. Wang, Liwen & Zhao, Jane Zheng & Zhou, Kevin Zheng, 2018. "How do incentives motivate absorptive capacity development? The mediating role of employee learning and relational contingencies," Journal of Business Research, Elsevier, vol. 85(C), pages 226-237.
  29. Bojana Jokanović & Nikola Zivlak & Andrea Okanović & Jelena Ćulibrk & Ljubica Duđak, 2020. "The Model of Knowledge Management Based on Organizational Climate," Sustainability, MDPI, vol. 12(8), pages 1-22, April.
  30. M. Birasnav & Rakesh Mittal & Avadhesh Dalpati, 2019. "Integrating Theories of Strategic Leadership, Social Exchange, and Structural Capital in the Context of Buyer–Supplier Relationship: An Empirical Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(3), pages 219-236, September.
  31. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
  32. Farnoosh Bagheri & Rassoul Noorossana & Manoochehr Najmi, 2019. "The extent of EFQM effectiveness in routine and non-routine organizations based on multivariate techniques: an empirical study," Operational Research, Springer, vol. 19(1), pages 237-267, March.
  33. Shahida Mariam & Farooq Ahmad & Muhammad Nawaz Qaisar, 2019. "Managerial Coaching Induces Psychological Engagement of Employees: Moderating Effect of Knowledge Management," Global Economics Review, Humanity Only, vol. 4(1), pages 60-73, March.
  34. Oliveira Cidália & Borges Ana Pinto & Rodrigues Margarida & Silva Rui & Martins Nayra, 2022. "How to Increase Motivation and Job Satisfaction – Empirical Case Study," Journal of Intercultural Management, Sciendo, vol. 14(4), pages 60-96, December.
  35. Ria Nelly Sari, 2019. "Enhancing the Performance of Village-Owned Enterprises: The Role of Transformational Leadership and Organizational Capabilities," GATR Journals gjbssr549, Global Academy of Training and Research (GATR) Enterprise.
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