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When is enough, enough? Investigating product reviews and information overload from a consumer empowerment perspective

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Cited by:

  1. Lubna Ahmed Soomro & Farhat Jokhio & S. M. Faiyaz Hossain Rashad & Sadaf Riaz & Hasan Zulfiqar & Fahad Asghar, 2023. "Emotional And Cognitive Factors Influence Consumer Judgment And Decision Making," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 12(2), pages 149-156.
  2. Liu, Xiaodan & Ren, Peijia & Xu, Zeshui & Xie, Wanyi, 2025. "Evolutive multi-attribute decision making with online consumer reviews," Omega, Elsevier, vol. 131(C).
  3. Ante, Lennart, 2023. "How Elon Musk's Twitter activity moves cryptocurrency markets," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
  4. Weiwei Jia & Han Li & Meimei Jiang & Liang Wu, 2023. "Melting the Psychological Boundary: How Interactive and Sensory Affordance Influence Users’ Adoption of Digital Heritage Service," Sustainability, MDPI, vol. 15(5), pages 1-21, February.
  5. Bedggood, Rowan & Russell-Bennett, Rebekah & McAndrew, Ryan & Glavas, Charmaine & Dulleck, Uwe, 2023. "Challenging the social-power paradigm: Moving beyond consumer empowerment to an energy ecosystem of shared value," Energy Policy, Elsevier, vol. 173(C).
  6. Saurabh Gupta & Sadananda Prusty, 2024. "Does consumer empowerment influence e-payment systems adoption? A digital consumer-centric perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1-15, September.
  7. Shaikh, Aijaz A. & Glavee-Geo, Richard & Karjaluoto, Heikki & Hinson, Robert Ebo, 2023. "Mobile money as a driver of digital financial inclusion," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
  8. Tong, Tingting & Xu, Xun & Yan, Nina & Chen, Zhineng, 2023. "Examining the impact of information provision on E-tailers’ pricing strategies," International Journal of Production Economics, Elsevier, vol. 265(C).
  9. Michael R. Hyman & Alena Kostyk & David Trafimow, 2023. "True Consumer Autonomy: A Formalization and Implications," Journal of Business Ethics, Springer, vol. 183(3), pages 841-863, March.
  10. Gegen tana, & Chai, Junwu & Li, Hengyu, 2024. "Consumer empowerment in the ethical spectrum: Rethinking retention in live-streaming markets," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  11. Abdulaziz Alotaibi, 2024. "Artificial Intelligence in the Saudi Arabian Banking Sector: Role in Customer Satisfaction and Its Implementation Challenges," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(5), pages 172-172, September.
  12. Naletelich, Kelly & Ketron, Seth & Alejandro Gelves, J., 2023. "Curbing texting & driving with advertising co-creation," Journal of Business Research, Elsevier, vol. 156(C).
  13. Fu, Shihui & Xue, Kunkun & Yang, Mengya & Wang, Xiaona, 2023. "An exploratory study on users' resistance to mobile app updates: Using netnography and fsQCA," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  14. Aw, Eugene Cheng-Xi, 2020. "Understanding consumers’ paths to webrooming: A complexity approach," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  15. Shakir Goraya, M. Awais & Zhu, Jing & Akram, Muhammad Shakaib & Shareef, Mahmud Akhter & Malik, Aneela & Bhatti, Zeeshan Ahmed, 2022. "The impact of channel integration on consumers’ channel preferences: Do showrooming and webrooming behaviors matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  16. Gauthier, Caroline & Bally, Frederic, 2025. "Digitalization and power shift in the food market," Journal of Business Research, Elsevier, vol. 186(C).
  17. Cao, Junwei & Liu, Feng & Shang, Meng & Zhou, Xiaotong, 2021. "Toward street vending in post COVID-19 China: Social networking services information overload and switching intention," Technology in Society, Elsevier, vol. 66(C).
  18. Stefan Hoffmann & Tom Joerß & Robert Mai & Payam Akbar, 2022. "Augmented reality-delivered product information at the point of sale: when information controllability backfires," Journal of the Academy of Marketing Science, Springer, vol. 50(4), pages 743-776, July.
  19. Pantano, Eleonora & Viassone, Milena & Boardman, Rosy & Dennis, Charles, 2022. "Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  20. Janina Seutter & Kristin Kutzner & Maren Stadtländer & Dennis Kundisch & Ralf Knackstedt, 2023. "“Sorry, too much information”—Designing online review systems that support information search and processing," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-19, December.
  21. Zaghloul, Maha & Barakat, Sherif & Rezk, Amira, 2024. "Predicting E-commerce customer satisfaction: Traditional machine learning vs. deep learning approaches," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  22. Roy, Robin & Shaikh, Ateeque, 2024. "The impact of online consumer review confusion on online shopping cart abandonment: A mediating role of perceived risk and moderating role of mindfulness," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  23. Raoofpanah, Iman & Zamudio, César & Groening, Christopher, 2023. "Review reader segmentation based on the heterogeneous impacts of review and reviewer attributes on review helpfulness: A study involving ZIP code data," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  24. Hong, Ming & Wang, Heyong, 2021. "Research on customer opinion summarization using topic mining and deep neural network," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 185(C), pages 88-114.
  25. Jesse L. Barnes & Anjala S. Krishen & Han-fen Hu, 2021. "Untapped Knowledge about Water Reuse: the Roles of Direct and Indirect Educational Messaging," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 35(8), pages 2601-2615, June.
  26. Tassiello, Vito & Tillotson, Jack S., 2020. "How subjective knowledge influences intention to travel," Annals of Tourism Research, Elsevier, vol. 80(C).
  27. Khan, Imran, 2023. "Customer engagement outcomes in mobile applications: Self-congruence as a moderator," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  28. Qiang Wang & Wen Zhang & Jian Li & Feng Mai & Zhenzhong Ma, 2024. "The devil is in the details! Effect of differentiated platform governance on online review manipulation," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
  29. Kübler, Raoul V. & Lobschat, Lara & Welke, Lina & van der Meij, Hugo, 2024. "The effect of review images on review helpfulness: A contingency approach," Journal of Retailing, Elsevier, vol. 100(1), pages 5-23.
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