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The Conceptual Framework for Business Process Innovation: Towards a Research Program on Global Supply Chain Intelligence

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  • Møller, Charles

    (Department of Management Science and Logistics, Aarhus School of Business)

Abstract

This paper proposes a research program on Business Process Innovation: Towards Global Supply Chain Intelligence. Few words are more ubiquitous in business or society today than "innovation". This reflects that businesses are striving for ways to survive and thrive in an increasingly complex and connected world (IBM 2006). Most industrial supply chains today are globally scattered and nearly all organizations rely on their Enterprise Information Systems (ES) for integration and coordination of their activities. In this context innovation inevitably is driven by advanced information technology. Organizations today are required not only to operate effective business processes but they also need to accommodate to changing business conditions at an increasing rate. Consequently the ability to develop and implement new processes driven by the Enterprise Information Systems is a central competence in most industries, and furthermore it is a critical practice for a global enterprise. The next practice in Global Supply Chain Management is Business Process Innovation. Business Process Innovation is the transformation of a global supply chain driven by a new advanced Enterprise Information Systems technology. This technology holds the potential to "close the control loop", but until now few organizations have managed to unleash the full potential of global supply chain intelligence. Thus, there is an emerging need for managing the transformation and for new approaches that will lead to robust global supply chains. This paper presents a conceptual framework for Business Process Innovation. A research proposal based on five interrelated topics is derived from the framework. The research program is intended to establish and to develop the conceptual framework for business process innovation and to apply this framework in a global supply chain context. These topics are presented in the following sections, but first the background for the program is discussed.

Suggested Citation

  • Møller, Charles, 2006. "The Conceptual Framework for Business Process Innovation: Towards a Research Program on Global Supply Chain Intelligence," Informatics Research Group Working Papers I-2006-02, University of Aarhus, Aarhus School of Business, Department of Business Studies.
    • Handle: RePEc:hhb:aarbin:2006-002
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    1. Akkermans, Henk A. & Bogerd, Paul & Yucesan, Enver & van Wassenhove, Luk N., 2003. "The impact of ERP on supply chain management: Exploratory findings from a European Delphi study," European Journal of Operational Research, Elsevier, vol. 146(2), pages 284-301, April.
    2. Thomas W. Malone & Kevin Crowston & George A. Herman (ed.), 2003. "Organizing Business Knowledge: The MIT Process Handbook," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262134292, April.
    3. Møller, Charles, 2006. "Business Process Innovation using the Process Innovation Laboratory," Informatics Research Group Working Papers I-2006-01, University of Aarhus, Aarhus School of Business, Department of Business Studies.
    4. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    5. Møller, Charles & Kræmmergaard, Pernille & Rikhardsson, Pall, 2006. "The Emergence of Enterprise Systems Management - A Challenge to the IS Curriculum," Informatics Research Group Working Papers I-2005-03, University of Aarhus, Aarhus School of Business, Department of Business Studies.
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