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Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)

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  • Benoît Desmarchelier

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faridah Djellal

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

This article is devoted to a new network form that is developing within the New Public Governance paradigm, namely "Public Service Innovation Networks" (PSINs). PSINs are multi-agent collaborative arrangements that develop within public services (sectoral perspective) or within public service (functional perspective), spontaneously or at the instigation of local, national or European public policies. They mobilize a variable number of public and private agents, especially citizens, to co-produce innovations and ultimately contribute to value co-creation. This article aims to deepen the definition and description of PSINs, especially in comparison with other known network forms, and to examine in particular how PSINs are formed and function to co-create, more or less efficiently, value in public service(s) through innovation.

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  • Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
    • Handle: RePEc:hal:wpaper:halshs-01934284
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01934284
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    2. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    3. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

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    Keywords

    public service; network; innovation; value; co-creation; co-production; collaboration;
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