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Collaborative Value Creation in Service Innovation

Author

Listed:
  • Risto Rajala
  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Marja Toivonen

    (VTT Information technology - Technical Research Centre of Finland)

Abstract

This editorial preface is organized into three sections. In the first section, we discuss the shift of the theoretical focus from collaboration in service production to collaboration in service innovation, in the perspective of value creation. In section two we present the different contributions to this special issue. The article concludes with a discussion of some possible new avenues of research on multi-actor value creation for service innovation.

Suggested Citation

  • Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    • Handle: RePEc:hal:journl:hal-01672596
    Note: View the original document on HAL open archive server: https://hal.science/hal-01672596
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    References listed on IDEAS

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    1. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
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    9. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public-Private Innovation Networks in Services: the dynamics of cooperation in service innovation," Post-Print halshs-01112002, HAL.
    10. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 33-58.
    11. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services," Books, Edward Elgar Publishing, number 12734.
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    14. Windrum, Paul & Garci­a-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
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    2. Ali Moghadamzadeh & Pejman Ebrahimi & Soodabeh Radfard & Aidin Salamzadeh & Datis Khajeheian, 2020. "Investigating the Role of Customer Co-Creation Behavior on Social Media Platforms in Rendering Innovative Services," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
    3. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    4. Bob Foster & Zikri Muhammad & Mohd Yusoff Yusliza & Juhari Noor Faezah & Muhamad Deni Johansyah & Jing Yi Yong & Adnan ul-Haque & Jumadil Saputra & Thurasamy Ramayah & Olawole Fawehinmi, 2022. "Determinants of Pro-Environmental Behaviour in the Workplace," Sustainability, MDPI, vol. 14(8), pages 1-19, April.

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