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Le digital, un objet-frontière : un accompagnement difficile ?

Author

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  • Clotilde Coron

    (LAB IAE Paris - Sorbonne - IAE Paris - Sorbonne Business School)

Abstract

La transformation digitale constitue un enjeu important pour les entreprises. La notion de digital recouvre différentes dimensions, notamment celle des outils et de leur appropriation, et celle de la culture et des modes de fonctionnement. Le concept d'objet-frontière nous a semblé opérant pour qualifier cette ambiguïté. Nous nous intéressons à un dispositif d'accompagnement de la transformation digitale déployé au sein d'une grande entreprise, et nous nous demandons en quoi la nature d'objet-frontière du digital rend l'accompagnement de la transformation digitale difficile. Grâce à une observation participante permise par une immersion longue en entreprise, complétée par 14 entretiens semi-directifs, nous montrons que la nature d'objet-frontière du digital limite la possibilité de définir un dispositif précis pour accompagner cette transformation. Le dispositif d'accompagnement se caractérise alors par sa flexibilité, qui cependant n'empêche pas les conflits sur sa mise en œuvre concrète.

Suggested Citation

  • Clotilde Coron, 2021. "Le digital, un objet-frontière : un accompagnement difficile ?," Post-Print halshs-03406793, HAL.
    • Handle: RePEc:hal:journl:halshs-03406793
    DOI: 10.3917/grh.043.0013
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-03406793
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    References listed on IDEAS

    as
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