IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03695535.html
   My bibliography  Save this paper

Impact of digitalization on procurement: the case of robotic process automation

Author

Listed:
  • Laurence Viale

    (Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg)

  • Dorsaf Zouari

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes)

Abstract

A profound digital transformation is now underway. As the implementation of digitalisation in supply chain processes has accelerated rapidly, coupled with an ever-increasing level of competitiveness, traditional procurement is changing to adapt to this new paradigm. Research on RPA (Robotic Process Automation) in buyers' practices is still in its infancy. The aim of the paper is thus to explore the practical implications and impact of RPA in the procurement function in order to improve our conceptual understanding of this recently introduced practice. As first movers, seven case studies from various industries were selected based on their significant successes and experiences in the field of digitalisation in the procurement sector. The findings confirm the relevance of some recognised attributes of procurement automation, while other attributes have also been explored. The study suggests that RPA impacts on procurement in operational, organisational and relational terms. Furthermore, we identify the motives and challenges when implementing this type of initiative in the field of procurement

Suggested Citation

  • Laurence Viale & Dorsaf Zouari, 2020. "Impact of digitalization on procurement: the case of robotic process automation," Post-Print hal-03695535, HAL.
    • Handle: RePEc:hal:journl:hal-03695535
    DOI: 10.1080/16258312.2020.1776089
    Note: View the original document on HAL open archive server: https://hal.science/hal-03695535
    as

    Download full text from publisher

    File URL: https://hal.science/hal-03695535/document
    Download Restriction: no
    File URL: https://libkey.io/10.1080/16258312.2020.1776089?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Younès Boughzala & Inès Bouzid & Imed Boughzala, 2012. "Factors of public e-procurement adoption : an exploratory field study with french practitioners," Post-Print hal-01243003, HAL.
    2. Viswanath Venkatesh & Hillol Bala, 2012. "Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy," Information Systems Research, INFORMS, vol. 23(4), pages 1131-1157, December.
    3. Stefan Seuring, 2005. "Case Study Research in Supply Chains — An Outline and Three Examples," Springer Books, in: Herbert Kotzab & Stefan Seuring & Martin Müller & Gerald Reiner (ed.), Research Methodologies in Supply Chain Management, pages 235-250, Springer.
    4. Rutaganda, Lambert & Bergstrom, Rudolf & Jayashekhar, Avijeet & Jayasinghe, Danushka & Ahmed, Jibran, 2017. "Avoiding pitfalls and unlocking real business value with RPA," Journal of Financial Transformation, Capco Institute, vol. 46, pages 104-115.
    5. Gianluca Spina & Federico Caniato & Davide Luzzini & Stefano Ronchi, 2016. "Assessing the use of External Grand Theories in Purchasing and Supply Management research," Post-Print hal-01289952, HAL.
    6. Huang, Feiqi & Vasarhelyi, Miklos A., 2019. "Applying robotic process automation (RPA) in auditing: A framework," International Journal of Accounting Information Systems, Elsevier, vol. 35(C).
    7. Smaïl Benzidia, 2013. "E-Design: Toward a New Collaborative Exchange of Upstream E-Supply Chain," Post-Print hal-01369202, HAL.
    8. Romaric Servajean-Hilst & Richard Calvi, 2018. "Shades Of The Innovation-Purchasing Function — The Missing Link Of Open Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(01), pages 1-30, January.
    9. Yvonne Giordano, 2003. "Conduire un projet de recherche. Une perspective qualitative," Post-Print halshs-00440011, HAL.
    10. Romaric Servajean-Hilst & Richard Calvi, 2018. "Shades of the Innovation-Purchasing function – the missing link of Open Innovation," Post-Print hal-01700648, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Costa Diogo António da Silva & Mamede Henrique São & Mira da Silva Miguel, 2022. "Robotic Process Automation (RPA) Adoption: A Systematic Literature Review," Engineering Management in Production and Services, Sciendo, vol. 14(2), pages 1-12, June.
    2. Delke, Vincent & Schiele, Holger & Buchholz, Wolfgang & Kelly, Stephen, 2023. "Implementing Industry 4.0 technologies: Future roles in purchasing and supply management," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    3. Mahmoud Abdulhadi Alabdali & Mohammad Asif Salam, 2022. "The Impact of Digital Transformation on Supply Chain Procurement for Creating Competitive Advantage: An Empirical Study," Sustainability, MDPI, vol. 14(19), pages 1-17, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Laurence Viale & Salomée Ruel & Dorsaf Zouari, 2022. "A mixed-methods approach to identifying buyers’ competencies for enabling innovation," Post-Print hal-03695531, HAL.
    2. Thomas Johnsen & Marie-Anne Le Dain & Nadine Kiratli & Holger Schiele, 2022. "Editorial: Purchasing and innovation: Past, present and future of the field of research," Post-Print hal-03761525, HAL.
    3. François Constant & Richard Calvi & Thomas Johnsen, 2020. "Managing tensions between exploitative and exploratory innovation through purchasing function ambidexterity Managing tensions between exploitative and exploratory innovation through purchasing functio," Post-Print hal-02891790, HAL.
    4. Katia Picaud-Bello & Thomas Johnsen & Richard Calvi & Mihalis Giannakis, 2019. "Exploring early purchasing involvement in discontinuous innovation: A dynamic capability perspective," Post-Print hal-02380474, HAL.
    5. Isabelle Horvath & Gaëlle Dechamp, 2020. "Collective Intelligence: a Determining Factor to Support the Dual Economic and Artistic Ambition of the Creative Entrepreneur? [La inteligencia colectiva: ¿un factor determinante para sostener la d," Post-Print hal-03097146, HAL.
    6. Angelique Ngaha Bah, 2012. "Corporate Social Responsibility and the Public Service: which articulations ? the case of France Telecom [RSE et Service Public : quelle(s) articulation(s) ? Le cas de l’entreprise France Télécom]," Post-Print hal-01688157, HAL.
    7. Büttgen, Marion & al.,, 2021. "Blockchain in Service Management and Service Research - Developing a Research Agenda and Managerial Implications," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 5(2), pages 71-102.
    8. Bavaresco, Rodrigo Simon & Nesi, Luan Carlos & Victória Barbosa, Jorge Luis & Antunes, Rodolfo Stoffel & da Rosa Righi, Rodrigo & da Costa, Cristiano André & Vanzin, Mariangela & Dornelles, Daniel & J, 2023. "Machine learning-based automation of accounting services: An exploratory case study," International Journal of Accounting Information Systems, Elsevier, vol. 49(C).
    9. Loïc Cohen, 2016. "The outsourcing decision process in humanitarian supply chain management evaluated through the TCE and RBV principles," Post-Print hal-01471643, HAL.
    10. Khushboo E-Fatima & Rasoul Khandan & Amin Hosseinian-Far & Dilshad Sarwar, 2023. "The Adoption of Robotic Process Automation Considering Financial Aspects in Beef Supply Chains: An Approach towards Sustainability," Sustainability, MDPI, vol. 15(9), pages 1-34, April.
    11. Sanjith Gopalakrishnan & Moksh Matta & Hasan Cavusoglu, 2022. "The Dark Side of Technological Modularity: Opportunistic Information Hiding During Interorganizational System Adoption," Information Systems Research, INFORMS, vol. 33(3), pages 1072-1092, September.
    12. Yasheng Chen & Zhuojun Wu & Hui Yan, 2022. "A Full Population Auditing Method Based on Machine Learning," Sustainability, MDPI, vol. 14(24), pages 1-17, December.
    13. Jianying Xiao & Lixin Han & Hui Zhang, 2022. "Exploring Driving Factors of Digital Transformation among Local Governments: Foundations for Smart City Construction in China," Sustainability, MDPI, vol. 14(22), pages 1-16, November.
    14. Alsaad, Abdallah & Taamneh, Abdallah, 2019. "The effect of international pressures on the cross-national diffusion of business-to-business e-commerce," Technology in Society, Elsevier, vol. 59(C).
    15. Carlos Abraham Moya & Vincent Boly & Laure Morel & Daniel Galvez & Mauricio Camargo, 2020. "Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects," Post-Print hal-03134714, HAL.
    16. François Fulconis & Jérôme Joubert, 2017. "Compétitivité et réseau public d’offre de soins : des Communautés Hospitalières de Territoire aux Groupements Hospitaliers de Territoire," Post-Print hal-01790127, HAL.
    17. Khelil, Nabil, 2016. "The many faces of entrepreneurial failure: Insights from an empirical taxonomy," Journal of Business Venturing, Elsevier, vol. 31(1), pages 72-94.
    18. Siew, Eu-Gene & Rosli, Khairina & Yeow, Paul H.P., 2020. "Organizational and environmental influences in the adoption of computer-assisted audit tools and techniques (CAATTs) by audit firms in Malaysia," International Journal of Accounting Information Systems, Elsevier, vol. 36(C).
    19. Edina Soldo & Charlène Arnaud & Olivier Keramidas, 2013. "Direct control of cultural events as a means of leveraging the sustainable attractiveness of the territory? Analysis of the managerial conditions for success [L'évènement culturel en régie directe,," Post-Print hal-02333776, HAL.
    20. Henn, Nicolas & Lohwasser, Todor S., 2020. "The advances of community cloud computing in the business-to-business buying process," Discussion Papers of the Institute for Organisational Economics 6/2020, University of Münster, Institute for Organisational Economics.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03695535. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.