IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-02312270.html
   My bibliography  Save this paper

Mutual Trust Between Leader and Subordinate and Employee Outcomes

Author

Listed:
  • Tae-Yeol Kim

    (China Europe International Business School)

  • Jie Wang

    (University of Nottingham Ningbo [China])

  • Junsong Chen

    (East China University of Science and Technology)

Abstract

Stable and enduring cooperative relationships among people are primarily based on mutual trust. However, little evidence exists about the effects of mutual trust between supervisor and subordinate on work outcomes. To understand better the dynamics of trust in supervisor–subordinate relationships, we examined how mutual trust between supervisor and subordinate is associated with work outcomes. Based on a sample of 247 subordinate–supervisor pairs, multilevel analyses revealed a positive effect of perceived mutual trust on task performance and interpersonal facilitation after controlling for trust in leader and felt trust. In addition, task performance and interpersonal facilitation increased as trust in leader and felt trust or trust in subordinate both increased.

Suggested Citation

  • Tae-Yeol Kim & Jie Wang & Junsong Chen, 2018. "Mutual Trust Between Leader and Subordinate and Employee Outcomes," Post-Print hal-02312270, HAL.
  • Handle: RePEc:hal:journl:hal-02312270
    DOI: 10.1007/s10551-016-3093-y
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Other versions of this item:

    References listed on IDEAS

    as
    1. Ayşe Ötken & Tuna Cenkci, 2012. "The Impact of Paternalistic Leadership on Ethical Climate: The Moderating Role of Trust in Leader," Journal of Business Ethics, Springer, vol. 108(4), pages 525-536, July.
    2. Donald L. Ferrin, 2013. "On the institutionalisation of trust research and practice: Heaven awaits!," Journal of Trust Research, Taylor & Francis Journals, vol. 3(2), pages 146-154, October.
    3. Ferrin, Donald L. & Bligh, Michelle C. & Kohles, Jeffrey C., 2008. "It takes two to tango: An interdependence analysis of the spiraling of perceived trustworthiness and cooperation in interpersonal and intergroup relationships," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 161-178, November.
    4. Mulki, Jay Prakash & Jaramillo, Fernando & Locander, William B., 2006. "Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?," Journal of Business Research, Elsevier, vol. 59(12), pages 1222-1230, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Amin, Md Ruhul & Kim, Incheol & Lee, Suin, 2021. "Local religiosity, workplace safety, and firm value," Journal of Corporate Finance, Elsevier, vol. 70(C).
    2. Sarah Fischer & Shannon Hyder & Arlene Walker, 2020. "The effect of employee affective and cognitive trust in leadership on organisational citizenship behaviour and organisational commitment: Meta-analytic findings and implications for trust research," Australian Journal of Management, Australian School of Business, vol. 45(4), pages 662-679, November.
    3. Fernanda Bethlem Tigre & Paulo Lopes Henriques & Carla Curado, 2022. "Building trustworthiness: Leadership self-portraits," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(6), pages 3971-3991, December.
    4. Angelika Lau & Mona Höyng, 2023. "Digitalization?A Matter of Trust: A Double-Mediation Model Investigating Employee Trust in Management Regarding Digitalization," Review of Managerial Science, Springer, vol. 17(6), pages 2165-2183, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Buckley, Peter J. & Cross, Adam & De Mattos, Claudio, 2015. "The principle of congruity in the analysis of international business cooperation," International Business Review, Elsevier, vol. 24(6), pages 1048-1060.
    2. Kurt T. Dirks & Patrick J. Sweeney & Nikolaos Dimotakis & Todd Woodruff, 2022. "Understanding the Change and Development of Trust and the Implications for New Leaders," Journal of Business Ethics, Springer, vol. 180(2), pages 711-730, October.
    3. Bill McEvily, 2011. "Reorganizing the Boundaries of Trust: From Discrete Alternatives to Hybrid Forms," Organization Science, INFORMS, vol. 22(5), pages 1266-1276, October.
    4. Daunt, Kate L. & Harris, Lloyd C., 2011. "Customers acting badly: Evidence from the hospitality industry," Journal of Business Research, Elsevier, vol. 64(10), pages 1034-1042, October.
    5. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
    6. Rieger, Verena & Klarmann, Martin, 2022. "The effect of cooperative team culture on innovation," Journal of Business Research, Elsevier, vol. 144(C), pages 1256-1271.
    7. Dejun Tony Kong & Violet T. Ho & Sargam Garg, 2020. "Employee and Coworker Idiosyncratic Deals: Implications for Emotional Exhaustion and Deviant Behaviors," Journal of Business Ethics, Springer, vol. 164(3), pages 593-609, July.
    8. Esther Cuadrado & Carmen Tabernero, 2015. "Affective Balance, Team Prosocial Efficacy and Team Trust: A Multilevel Analysis of Prosocial Behavior in Small Groups," PLOS ONE, Public Library of Science, vol. 10(8), pages 1-17, August.
    9. M. Guerci & Giovanni Radaelli & Elena Siletti & Stefano Cirella & A. Rami Shani, 2015. "The Impact of Human Resource Management Practices and Corporate Sustainability on Organizational Ethical Climates: An Employee Perspective," Journal of Business Ethics, Springer, vol. 126(2), pages 325-342, January.
    10. Shenjiang Mo & Junqi Shi, 2017. "Linking Ethical Leadership to Employee Burnout, Workplace Deviance and Performance: Testing the Mediating Roles of Trust in Leader and Surface Acting," Journal of Business Ethics, Springer, vol. 144(2), pages 293-303, August.
    11. Jones, Eli & Chonko, Lawrence & Rangarajan, Deva & Roberts, James, 2007. "The role of overload on job attitudes, turnover intentions, and salesperson performance," Journal of Business Research, Elsevier, vol. 60(7), pages 663-671, July.
    12. Wenjing Li & Xuhui Wang & Md Jamirul Haque & Muhammad Noman Shafique & Muhammad Zahid Nawaz, 2020. "Impact of Workforce Diversity Management on Employees’ Outcomes: Testing the Mediating Role of a person’s Job Match," SAGE Open, , vol. 10(1), pages 21582440209, January.
    13. Beenish Arshad & Muhammad Ali & Amna Niazi, 2020. "Team monitoring useful or not useful?," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 6(4), pages 117-128.
    14. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    15. Suk Bong Choi & Thi Bich Hanh Tran & Seung-Wan Kang, 2017. "Inclusive Leadership and Employee Well-Being: The Mediating Role of Person-Job Fit," Journal of Happiness Studies, Springer, vol. 18(6), pages 1877-1901, December.
    16. Mercedes Rodríguez-Fernández & Juan Herrera & Carlos de las Heras-Rosas, 2021. "Model of Organizational Commitment Applied to Health Management Systems," IJERPH, MDPI, vol. 18(9), pages 1-21, April.
    17. Ross Gilbert, Jonathan & Krush, Michael T. & Trainor, Kevin J. & Wayment, Heidi A., 2022. "The (quiet) ego and sales: Transcending self-interest and its relationship with adaptive selling," Journal of Business Research, Elsevier, vol. 150(C), pages 326-338.
    18. Jorge Walter & Daniel Z. Levin & J. Keith Murnighan, 2015. "Reconnection Choices: Selecting the Most Valuable (vs. Most Preferred) Dormant Ties," Organization Science, INFORMS, vol. 26(5), pages 1447-1465, October.
    19. Bruno Lussier & Nathaniel N. Hartmann & Willy Bolander, 2021. "Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach," Journal of Business Ethics, Springer, vol. 169(4), pages 747-766, April.
    20. Gross, Hellen P. & Ingerfurth, Stefan & Willems, Jurgen, 2021. "Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention," Journal of Business Research, Elsevier, vol. 134(C), pages 405-413.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-02312270. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.