IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-02124653.html
   My bibliography  Save this paper

Influences des technologies nomades sur le bien-être et le stress au travail : une approche par les ressources et contraintes

Author

Listed:
  • Pierre Loup

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

  • Jonathan Maurice

    (TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse)

  • Florence Rodhain

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

  • Sophia Belghiti Mahut

    (CORHIS - Communication, Ressources Humaines et Intervention Sociale - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia)

Abstract

The aim of this article is to analyze the role of mobile technologies on employee well-being and technostress. Three research questions are considered: (1) To what extent do people perceive mobile technologies as resources or constraints in their daily work? (2) What are the consequences for the company in terms of control, spatiotemporal organization and interpersonal relationships? (3) What are the consequences in terms of well-being and stress at work? To answer these questions, a qualitative study was conducted within La Poste group that introduced mobile technologies for its commercial departments since late 2012. The results show that mobile technologies are perceived as resources by individuals and improve their well-being at work. At the same time, and independently, these technologies generate techno-overload and techno-invasion in private life, increasing the level of stress to which the individual may be exposed. From a theoretical perspective, this study documents the disconnection between well-being at work and technostress. Both concepts can be fostered independently and simultaneously by the introduction of mobile technologies, namely through addictive behaviors. From a managerial perspective, the results highlight the necessity for managerial support during the implementation of such technologies in order to maintain a good level of interpersonal relationships and to ensure the team cohesion necessary to employees' well-being.

Suggested Citation

  • Pierre Loup & Jonathan Maurice & Florence Rodhain & Sophia Belghiti Mahut, 2016. "Influences des technologies nomades sur le bien-être et le stress au travail : une approche par les ressources et contraintes," Post-Print hal-02124653, HAL.
    • Handle: RePEc:hal:journl:hal-02124653
    Note: View the original document on HAL open archive server: https://hal.science/hal-02124653
    as

    Download full text from publisher

    File URL: https://hal.science/hal-02124653/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Véronique Dagenais-Desmarais & André Savoie, 2012. "What is Psychological Well-Being, Really? A Grassroots Approach from the Organizational Sciences," Journal of Happiness Studies, Springer, vol. 13(4), pages 659-684, August.
    2. Nathalie Greenan & Sylvie Hamon-Cholet & Frédéric Moatty & Jérémie Rosanvallon, 2012. "TIC et conditions de travail. Les enseignements de l'enquête COI," Post-Print hal-00710223, HAL.
    3. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    4. Charles-Henri Besseyre des Horts & Henri Isaac, 2006. "L'impact des TIC mobiles sur les activités des professionnels en entreprise," Revue française de gestion, Lavoisier, vol. 0(9), pages 243-263.
    5. Raymond Massé & Carole Poulin & Clément Dassa & Jean Lambert & Sylvie Bélair & Alex Battaglini, 1998. "The Structure of Mental Health: Higher-Order Confirmatory Factor Analyses of Psychological Distress and Well-Being Measures," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 45(1), pages 475-504, November.
    6. Franck Biétry & Jordane Creusier, 2013. "Proposition d’une échelle de mesure positive du bien-être au travail (EPBET)," Post-Print hal-02136929, HAL.
    7. Antonio Chirumbolo & Johnny Hellgren, 2003. "Individual and Organizational Consequences of Job Insecurity: A European Study," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 24(2), pages 217-240, May.
    8. Jordane Creusier & Franck Biétry, 2013. "Proposition d’une échelle de mesure positive du bien-être au travail (EPBET)," Post-Print hal-02934593, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pierre Loup & Jonathan Maurice & Florence Rodhain, 2020. "When nomadic technologies simultaneously influence well-being and stress at work [Quand les technologies nomades influencent simultanément le bien-être et le stress au travail]," Post-Print hal-03126046, HAL.
    2. René Riedl & Harald Kindermann & Andreas Auinger & Andrija Javor, 2012. "Technostress from a Neurobiological Perspective," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(2), pages 61-69, April.
    3. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    4. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    5. Satish Kumar & Filomena Maggino & Raj V. Mahto & Riya Sureka & Leonardo Salvatore Alaimo & Weng Marc Lim, 2022. "Social Indicators Research: A Retrospective Using Bibliometric Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 162(1), pages 413-448, July.
    6. Constanţa POPESCU & Oana Mihaela ILIE & Georgiana Tatiana BONDAC, 2018. "The "Techno-stress" Phenomenon and Its Consequences in the Modern Organization," Book chapters-LUMEN Proceedings, in: Tomita CIULEI & Gabriel GORGHIU (ed.), CATES 2017, edition 1, volume 4, chapter 22, pages 224-238, Editura Lumen.
    7. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
    8. Francesco Pace & Giulia Sciotto & Naomi Alexia Randazzo & Vincenza Macaluso, 2022. "Teachers’ Work-Related Well-Being in Times of COVID-19: The Effects of Technostress and Online Teaching," Social Sciences, MDPI, vol. 11(10), pages 1-10, October.
    9. You-Kyung Lee, 2021. "Impacts of Digital Technostress and Digital Technology Self-Efficacy on Fintech Usage Intention of Chinese Gen Z Consumers," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    10. Aurora Murgea, 2023. "The Dark Side of Digitalisation: Wealthier but Unhappier," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 326-334, December.
    11. Nascimento, Lígia & Correia, Manuela Faia & Califf, Christopher B., 2024. "Towards a bright side of technostress in higher education teachers: Identifying several antecedents and outcomes of techno-eustress," Technology in Society, Elsevier, vol. 76(C).
    12. Shanshan Zhang & Fengchun Huang & Yuting Zhang & Qiwen Li, 2023. "A Person-Environment Fit Model to Explain Information and Communication Technologies-Enabled After-Hours Work-Related Interruptions in China," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    13. Sadia Shakeel & Muhammad Majid Khan & Rao Aamir Ali Khan & Bahaudin G. Mujtaba, 2022. "Linking Personality Traits, Self-Efficacy and Burnout of Teachers in Public Schools: Does School Climate Play a Moderating Role?," Public Organization Review, Springer, vol. 22(1), pages 19-39, March.
    14. Nadeem, Kashif & Wong, Sut I. & Za, Stefano & Venditti, Michelina, 2024. "Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations," Technology in Society, Elsevier, vol. 76(C).
    15. Carla Estrada-Muñoz & Dante Castillo & Alejandro Vega-Muñoz & Joan Boada-Grau, 2020. "Teacher Technostress in the Chilean School System," IJERPH, MDPI, vol. 17(15), pages 1-17, July.
    16. Globočnik Žunac, Ana & Kocijan, Samanta & Martinčević, Ivana, 2021. "Impact of Modern Communication Channels on Business Processes," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2021), Hybrid Conference, Zagreb, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Zagreb, Croatia, 9-10 September 2021, pages 44-51, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    17. Agota Giedrė Raišienė & Steponas Jonušauskas, 2013. "Silent issues of ICT era: impact of techno-stress to the work and life balance of employees," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 1(2), pages 108-115, December.
    18. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    19. Chiara Consiglio & Nicoletta Massa & Valentina Sommovigo & Luigi Fusco, 2023. "Techno-Stress Creators, Burnout and Psychological Health among Remote Workers during the Pandemic: The Moderating Role of E-Work Self-Efficacy," IJERPH, MDPI, vol. 20(22), pages 1-23, November.
    20. Hazra, Ummaha & Priyo, Asad Karim Khan, 2022. "Unethical practices in online classes during COVID-19 pandemic: an analysis of affordances using routine activity theory," MPRA Paper 117853, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-02124653. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.