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Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff

Author

Listed:
  • Husam Ahmad R.
  • Samy S. Abu Naser

    (AUG - Al-Azhar University [Gaza])

  • Suliman A El Talla
  • Mazen J Al Shobaki

Abstract

The study aimed at explaining Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff. The study population consists of all administrative staff from Al-Azhar University in Gaza. In order to achieve the objectives of the study, the researchers used the random sample method in the study. The study was conducted on a sample of (77) administrative staff from Al-Azhar University with 92.20% response rate. The study reached a number of results, the most important of which is that there is a high degree of satisfaction with the technology used by Gaza from the point of view of the administrative staff, where the percentage (74.14%). There is a high level of satisfaction with the type of Communication Style prevalent at Al-Azhar University-Gaza from the point of view of administrative staff, where the percentage is (71.36%). There is a direct correlation between the Information Technology and the type of Communication Style prevalent, there is a statistically significant impact of Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff , the absence of differences between the sample according to the variables (gender, age, years of service, job level) in their perception of the Information Technology and the type of Communication Style prevalent. There are no statistically significant differences in the perception of Information Technology according to the variable of scientific qualification while there are differences in the pattern of Communication Style prevalent, and that the differences in the type of Communication Style prevalent according to the scientific qualification were in favor of holders of the diploma degree and bachelor's degree compared to the higher practical qualifications (postgraduate). The study reached a number of recommendations, the most important of which is that the interest of the departments of the Palestinian universities, especially Al-Azhar University, should be kept abreast of the latest developments in information technology, the need for the university administration to take care of the prevailing Communication Style prevalent and provide easy Communication Style prevalent, the continued administration of universities interest and continuous improvement of the performance of its Administrative Staff, enhance the periodic evaluation of job performance and to inform Administrative Staff and express their opinion. Solving Administrative Staff' problems and giving them the opportunity to contribute to solving their own problems, strengthening the democratic leadership style and empowering university staff.

Suggested Citation

  • Husam Ahmad R. & Samy S. Abu Naser & Suliman A El Talla & Mazen J Al Shobaki, 2018. "Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff," Post-Print hal-02111495, HAL.
  • Handle: RePEc:hal:journl:hal-02111495
    Note: View the original document on HAL open archive server: https://hal.science/hal-02111495
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    References listed on IDEAS

    as
    1. Kassab, Mohammed Khair I. & Abu Naser, Samy S. & Al Shobaki, Mazen J., 2017. "The Impact of the Availability of Technological Infrastructure on the Success of the Electronic Document Management System of the Palestinian Pension Authority," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 93-109.
    2. Al Shobaki, Mazen J. & Abu Naser, Samy S. & Abu Amuna, Youssef M. & El Talla, Suliman A., 2017. "The Efficiency of Information Technology and its Role of e-HRM in the Palestinian Universities," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 36-55.
    3. Al Hila, Amal A. & Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017. "The Effect of Academic Freedoms in Enhancing the Social Responsibility of Palestinian University Staff in the Gaza Governorates," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 22-35.
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    6. Mazen M. Al Shobaki & Samy S. Abu Naser & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Efficiency of Information Technology and its Role of e- HRM in the Palestinian Universities," Post-Print hal-01572642, HAL.
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    14. Jehad J Badwan & Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna, 2017. "Adopting Technology for Customer Relationship Management in Higher Educational Institutions," Post-Print hal-01500365, HAL.
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    18. Amal M Al Hila & Mazen M Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna, 2017. "The Reality of the Effectiveness of Time Management from the Perspective of the Employees of the Beauty Clinic of Dentistry," Post-Print hal-01580944, HAL.
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    21. Amal M Al Hila & Eitedal M S Alhelou & Mazen M Al Shobaki & Samy S Abu Naser, 2017. "The Quality of Banking Services in Light of the Financial Transformations and Their Impact on the Marketing Performance of the Banks in Gaza Strip," Post-Print hal-01628896, HAL.
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    Full references (including those not matched with items on IDEAS)

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    Keywords

    Information Technology; Communication Style prevalent; Administrative Staff; Al-Azhar University; Palestinian Universities; Palestine;
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