IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01505968.html
   My bibliography  Save this paper

The Reality of the Application of Electronic Document Management System in Governmental Institutions -an Empirical Study on the Palestinian Pension Agency

Author

Listed:
  • Mazen J. Al Shobaki

    (Department of Information Technology - AUG - Al-Azhar University [Gaza])

  • Samy S. S Abu Naser

    (Department of Information Technology - AUG - Al-Azhar University [Gaza])

  • Mohammed Khair I. Kassab

    (Department of Information Technology - AUG - Al-Azhar University [Gaza])

Abstract

The research aims to identify the status of the application of electronic document management system in governmental institutions – the study was applied on the Palestinian Pension Agency. The population of this study is composed of all employees in the Palestinian Pension Agency. In order to achieve the objectives of the study, the researchers used the descriptive and analytical approach, through which try to describe the phenomenon of the subject of the study, analyze the data and the relationship between the components and the views put around it. Census method was used due to the small size of the study population and ease of access to the target group. (108) questionnaires were distributed to all members of the study population, were (65) employees in the Gaza Strip and (43) employees in the West Bank. All questionnaires were recovered. The study found the following results: There were no statistically significant differences in the members of the population in response to differences in the study about the reality of the application of electronic document management system in governmental institutions - case study on the Palestinian Pension Authority due to the age. There are no statistically significant differences in population members in response to the reality of the application of electronic document management system in governmental institutions - case Study on the Palestinian Pension Authority due to the variable nature of the job. As well as there are no statistically significant differences in the members of the population in response to the study about the reality of the application of electronic document management system in governmental institutions - case study on the Palestinian Pension Authority due to the variable of specialization. There are statistically significant differences in the study about the reality of the application of electronic document management system in governmental institutions - case study on the Palestinian Pension Authority due to Qualification variable for the benefit of members of the population study who are holding a Bachelor degree. There are statistically significant differences in the study about the reality of the application of electronic document management system in governmental institutions – case study on the Palestinian Pension Authority due to the variable number of years of experience for the benefit of members of the study population who have experience between 11-15 years. The study found a group of recommendations, including: the need to focus on the establishment of a general management of electronic documents in the organization structure that takes care of all the technical processes in it an contains scientifically qualified persons in the field of electronic document management. The need is for the attention in developing strategic plans, policies and mechanisms of action commensurate with the electronic document management system.

Suggested Citation

  • Mazen J. Al Shobaki & Samy S. S Abu Naser & Mohammed Khair I. Kassab, 2017. "The Reality of the Application of Electronic Document Management System in Governmental Institutions -an Empirical Study on the Palestinian Pension Agency," Post-Print hal-01505968, HAL.
    • Handle: RePEc:hal:journl:hal-01505968
    Note: View the original document on HAL open archive server: https://hal.science/hal-01505968
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01505968/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Youssef M. Abu Amuna & Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Strategic Environmental Scanning: an Approach for Crises Management," Post-Print hal-01567731, HAL.
    2. Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna & Suliman A El Talla, 2017. "Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities," Post-Print hal-01500357, HAL.
    3. Jehad J Badwan & Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna, 2017. "Adopting Technology for Customer Relationship Management in Higher Educational Institutions," Post-Print hal-01500365, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Husam Ahmad R. & Samy S. Abu Naser & Suliman A El Talla & Mazen J Al Shobaki, 2018. "Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff," Post-Print hal-02111495, HAL.
    2. Mazen J. Al Shobaki & Samy S. Abu Naser & Suliman A. El Talla & Youssef M. Abu Amuna, 2017. "HRM University Systems and Their Impact on e-HRM," Post-Print hal-01567728, HAL.
    3. Abunasser Elshobaki,, 2017. "Impact of Senior Management Support in the Success of electronic Document Management Systems," Post-Print hal-01552188, HAL.
    4. Samy S. Abu Naser & Mazen J. Al Shobaki & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities from the Perspective of the Staff in IT Centers," Post-Print hal-01516216, HAL.
    5. Youssef M. Abu Amuna & Mazen J. Al Shobaki & Samy S. Abu Naser & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities-Gaza Strip," Post-Print hal-01559854, HAL.
    6. Kassab, Mohammed Khair I. & Abu Naser, Samy S. & Al Shobaki, Mazen J., 2017. "The Impact of the Availability of Technological Infrastructure on the Success of the Electronic Document Management System of the Palestinian Pension Authority," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 93-109.
    7. Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Usage Degree of the Capabilities of Decision Support System in Al-Aqsa University of Gaza," Post-Print hal-01509458, HAL.
    8. Naser Elshobaki, 2017. "Requirements for Applying DSS in Palestinian HEI -Applied Study on Al - Aqsa University in Gaza," Working Papers hal-01533172, HAL.
    9. Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017. "Requirements for Applying Decision Support Systems in Palestinian Higher Education Institutions - Applied Study on Al - Aqsa University in Gaza," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(4), pages 42-55.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mazen J. Al Shobaki & Samy S. Abu Naser & Tarek M. Ammar, 2017. "The Degree of Administrative Transparency in the Palestinian Higher Educational Institutions," Post-Print hal-01509031, HAL.
    2. Youssef M. Abu Amuna & Mazen J. Al Shobaki & Samy S. Abu Naser & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities-Gaza Strip," Post-Print hal-01559854, HAL.
    3. Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017. "Requirements for Applying Decision Support Systems in Palestinian Higher Education Institutions - Applied Study on Al - Aqsa University in Gaza," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(4), pages 42-55.
    4. Husam Ahmad R. & Samy S. Abu Naser & Suliman A El Talla & Mazen J Al Shobaki, 2018. "Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff," Post-Print hal-02111495, HAL.
    5. Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Usage Degree of the Capabilities of Decision Support System in Al-Aqsa University of Gaza," Post-Print hal-01509458, HAL.
    6. Naser Elshobaki, 2017. "Requirements for Applying DSS in Palestinian HEI -Applied Study on Al - Aqsa University in Gaza," Working Papers hal-01533172, HAL.
    7. Mazen J. Al Shobaki & Samy S. Abu Naser & Suliman A. El Talla & Youssef M. Abu Amuna, 2017. "HRM University Systems and Their Impact on e-HRM," Post-Print hal-01567728, HAL.
    8. Samy S. Abu Naser & Mazen J. Al Shobaki & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities from the Perspective of the Staff in IT Centers," Post-Print hal-01516216, HAL.
    9. Mohammad Sobaihy, 2017. "Mobile Technology Effects on Human Affairs," Post-Print hal-01577548, HAL.
    10. Wasim I. Al-Habil & Amal A. Al Hila & Mazen M. Al Shobaki & Youssef M. Abu Amuna & Samy S. Abu Naser, 2017. "The Impact of the Quality of Banking Services on Improving the Marketing Performance of Banks in Gaza Governorates from the Point of View of Their Employees," Post-Print hal-01610720, HAL.
    11. Suliman A. El Talla & Samy S. Abu Naser & Mazen J. Al Shobaki & Youssef M. Abu Amuna, 2017. "The Reality of Technical Education in Palestine," Post-Print hal-01695445, HAL.
    12. Amal M Al Hila & Mazen M Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna, 2017. "The Reality of the Effectiveness of Time Management from the Perspective of the Employees of the Beauty Clinic of Dentistry," Post-Print hal-01580944, HAL.
    13. Mazen J. Al Shobaki & Samy S. Abu Naser & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "Importance Degree of eHRM and its Impact on Various Administrative Levels in Palestinian Universities," Post-Print hal-01610721, HAL.
    14. Naser Al Shobaki, 2017. "CMIS Reality in the Palestinian Ministry of E&HE in Gaza Strip," Post-Print hal-01575232, HAL.
    15. Mazen J. J Al Shobaki & Samy S, Abu Naser, 2017. "The Reality of Computerized MIS in the Palestinian Ministry of Education and Higher Education in Gaza Strip," Post-Print hal-01580868, HAL.
    16. Kassab, Mohammed Khair I. & Abu Naser, Samy S. & Al Shobaki, Mazen J., 2017. "The Impact of the Availability of Technological Infrastructure on the Success of the Electronic Document Management System of the Palestinian Pension Authority," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 93-109.
    17. Kelvin Mukolo Kayombo & Gwebente Mudenda & Burton Mweemba & Janis Nduli, 2020. "Understanding Postgraduate Student Preferences for University Choice in Zambia: The Case of ZCAS University," Journal of Education and Vocational Research, AMH International, vol. 10(2), pages 18-30.
    18. Al Hila, Amal A. & Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017. "The Effect of Academic Freedoms in Enhancing the Social Responsibility of Palestinian University Staff in the Gaza Governorates," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 1(5), pages 22-35.
    19. Abunasser Elshobaki,, 2017. "Impact of Senior Management Support in the Success of electronic Document Management Systems," Post-Print hal-01552188, HAL.
    20. Nagwan AlQershi & Sany Sanuri Mohd Mokhtar & Zakaria Abas, 2022. "The influence of structural capital on the relationship between CRM implementation and the performance of manufacturing SMEs," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(3), pages 1205-1218, June.

    More about this item

    Keywords

    Electronic document management system; Palestinian Pension Authority;

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01505968. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.