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Strategies and symbolism in the adoption of organizational social networking systems

Author

Listed:
  • Myriam Karoui

    (LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec)

  • Aurélie Dudézert

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Dorothy E. Leidner

    (Baylor University)

Abstract

Because of the important role being played by social networks, many organizations are turning to the use of social network systems to help manage these social networks and the accompanying social capital. When a social networking system is implemented in an organization, it may serve as a signal to organizational actors that social capital, heretofore largely ignored and invisible, will hereafter represent an important resource for the organization. As a result, individuals may consciously manipulate the system to either increase their own social capital or decrease the value of others' social capital. In a case study of two organizations in the process of adopting an SAP-based social networking system, our research examines how groups of actors develop strategies to control the social networking system as well as the symbolic capital that emerges during the adoption of the system.

Suggested Citation

  • Myriam Karoui & Aurélie Dudézert & Dorothy E. Leidner, 2015. "Strategies and symbolism in the adoption of organizational social networking systems," Post-Print hal-01340336, HAL.
    • Handle: RePEc:hal:journl:hal-01340336
    DOI: 10.1016/j.jsis.2014.11.003
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    Citations

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    Cited by:

    1. Aurélie Dudézert & Nathalie Mitev & Ewan Oiry, 2021. "Cultural metaphors and KMS appropriation: drawing on Astérix to understand non-use in a large French company," Post-Print hal-03227049, HAL.
    2. Bernal-Jurado, Enrique & Mozas-Moral, Adoración & Fernández-Uclés, Domingo & Medina-Viruel, Miguel Jesús, 2021. "Online popularity as a development factor for cooperatives in the winegrowing sector," Journal of Business Research, Elsevier, vol. 123(C), pages 79-85.
    3. Jimena Andrieu & Domingo Fernández-Uclés & Adoración Mozas-Moral & Enrique Bernal-Jurado, 2021. "Popularity in Social Networks. The Case of Argentine Beekeeping Production Entities," Agriculture, MDPI, vol. 11(8), pages 1-12, July.
    4. Mäntymäki, Matti & Riemer, Kai, 2016. "Enterprise social networking: A knowledge management perspective," International Journal of Information Management, Elsevier, vol. 36(6), pages 1042-1052.
    5. Enrique Bernal Jurado & Adoración Mozas Moral & Miguel Jesús Medina Viruel & Domingo Fernández Uclés, 2018. "Evaluation of Corporate Websites and Their Influence on the Performance of Olive Oil Companies," Sustainability, MDPI, vol. 10(4), pages 1-11, April.
    6. Selimović, Jasmina & Pilav-Velić, Amila & Krndžija, Lamija, 2021. "Digital workplace transformation in the financial service sector: Investigating the relationship between employees' expectations and intentions," Technology in Society, Elsevier, vol. 66(C).
    7. Domingo Fernández-Uclés & Saida Elfkih & Adoración Mozas-Moral & Enrique Bernal-Jurado & Miguel Jesús Medina-Viruel & Saker Ben Abdallah, 2020. "Economic Efficiency in the Tunisian Olive Oil Sector," Agriculture, MDPI, vol. 10(9), pages 1-13, September.
    8. Kawaljeet Kaur Kapoor & Kuttimani Tamilmani & Nripendra P. Rana & Pushp Patil & Yogesh K. Dwivedi & Sridhar Nerur, 2018. "Advances in Social Media Research: Past, Present and Future," Information Systems Frontiers, Springer, vol. 20(3), pages 531-558, June.
    9. Fujita, Momoko & Harrigan, Paul & Roy, Sanjit Kumar & Soutar, Geoff, 2019. "Two-way acculturation in social media: The role of institutional efforts," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 532-542.
    10. Md. Ziaul Haque & Aimin Qian & Taslima Akther, 2019. "Investigating the Impact of Environmental and Organizational Factors on the Adoption of Social Networking Sites (SNSs)," Journal of Business, LAR Center Press, vol. 4(1), pages 17-28, January.

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