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Knowledge sharing in the age of the web 2.0: a social capital perspective

Author

Listed:
  • François Deltour

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, Mines Nantes - Mines Nantes)

  • Loïc Plé

    (LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique)

  • Caroline Sargis-Roussel

    (LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique)

Abstract

Web 2.0 tools are more and more prevalent in organizational life, and this chapter identifies their multiple influences on knowledge sharing practices, as well as the main challenges of the social turn in knowledge sharing. Indeed, it is argued that social capital, a key concept from social sciences that recognizes the benefits practice derived from connections between people, also plays a role in the context of renewed (i.e. based on Web 2.0 technologies) knowledge sharing practices. Therefore, this study provides an analysis of the influence of social capital in leveraging knowledge sharing in a Web 2.0 context. Finally, using secondary data, this research details a specific case to illustrate how employees can benefit from new forms of knowledge sharing that rely on interactive tools and their social capital.

Suggested Citation

  • François Deltour & Loïc Plé & Caroline Sargis-Roussel, 2014. "Knowledge sharing in the age of the web 2.0: a social capital perspective," Post-Print hal-00828035, HAL.
    • Handle: RePEc:hal:journl:hal-00828035
    DOI: 10.4018/978-1-4666-5942-1.ch002
    Note: View the original document on HAL open archive server: https://hal.science/hal-00828035v1
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    References listed on IDEAS

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    1. Houghton, Susan M. & Smith, Anne D. & Hood, Jacqueline N., 2009. "The influence of social capital on strategic choice: An examination of the effects of external and internal network relationships on strategic complexity," Journal of Business Research, Elsevier, vol. 62(12), pages 1255-1261, December.
    2. Stephan Kaiser & Simone Kansy & Gordon Mueller-Seitz & Max Ringlstetter, 2009. "Weblogs for organizational knowledge sharing and creation: a comparative case study," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 7(2), pages 120-130, June.
    3. Yang, Shu-Chen & Farn, Cheng-Kiang, 2009. "Social capital, behavioural control, and tacit knowledge sharing—A multi-informant design," International Journal of Information Management, Elsevier, vol. 29(3), pages 210-218.
    4. Aino Kianto & Jussi Waajakoski, 2010. "Linking social capital to organizational growth," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 8(1), pages 4-14, March.
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