An Empirical Study on TQM Practices and its Influence on Employee Satisfaction and Performance in Technical Institutions: Teachers' Perspectives
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- Homburg, Christian & Stock, Ruth, 2005. "Exploring the Conditions Under Which Salesperson Work Satisfaction Can Lead to Customer Satisfaction," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35543, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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More about this item
Keywords
Total Quality Management; Employee Satisfaction; Employee Performance; Technical Institutions.;All these keywords.
JEL classification:
- A20 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - General
- A29 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Other
NEP fields
This paper has been announced in the following NEP Reports:- NEP-HRM-2018-10-29 (Human Capital and Human Resource Management)
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