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Workplace incivility and intention to quit among Civil Servants. The moderating role of gender

Author

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  • Paul Dung Gadi

    (Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-2-Name: Naanmiap Mathew Rena Author-2-Workplace-Name: Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-3-Name: Gayus Musa Ngyak Author-3-Workplace-Name: Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - The objective of the investigation was to examine the correlation between workplace incivility and employees' viewpoints by intention to quit and to investigate if gender buffers the link and the variations in workplace incivility tolerance between female and male civil servants. Methodology/Technique - The study respondents were comprised of 375 civil servants that filled out a self-administrated survey. Hypothesis testing uses the SmartPLS version 3.3,7. Finding - The outcomes showed that workplace incivility was significantly correlated to the intention to quit, and gender is not supported as a moderator of the incivility-intention to quit correlation. Conclusively, there was a substantial difference in workplace incivility between men and women. Surprisingly, men sensed even more extreme degrees of workplace incivility than women. Novelty - This study might be worthwhile evidence that workplace incivility has a positive effect on the intention to quit among civil servants, and the relationship was not moderated by gender. The higher civil servants perceived workplace incivility the higher the intent to quit the organization. The study might be worthwhile evidence for administrators to pinpoint, avert, avoid, avert and manage negative attitudes in the work environment more efficiently. Type of Paper - Empirical"

Suggested Citation

  • Paul Dung Gadi, 2022. "Workplace incivility and intention to quit among Civil Servants. The moderating role of gender ," GATR Journals gjbssr617, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr617
    DOI: https://doi.org/10.35609/gjbssr.2022.10.2(4)
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    References listed on IDEAS

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    1. Muhammad Zia-ud-Din & Arifa Arif & Muhammad Aqib Shabbir, 2017. "The Impact of Workplace Incivility on Employee Absenteeism and Organization Commitment," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(5), pages 205-221, May.
    2. Muhammad Tahir Manzoor & Tareq Manzoor & Mumtaz Khan, 2020. "Workplace incivility: a cynicism booster leading to turnover intentions," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(1), pages 91-99, March.
    3. Muhammad Shahnawaz Adil & Kamal Bin Ab Hamid & Muhammad Waqas, 2020. "Impact of perceived organisational support and workplace incivility on work engagement and creative work involvement: a moderating role of creative self-efficacy," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 13(2), pages 117-150.
    4. Shahab Ali & Iftikhar Hussain & Farrukh Shahzad & Aneeqa Afaq, 2022. "A Multidimensional Model of Abusive Supervision and Work Incivility," Sustainability, MDPI, vol. 14(11), pages 1-14, May.
    5. Yuhyung Shin & Won-Moo Hur & Hansol Hwang, 2022. "Impacts of customer incivility and abusive supervision on employee performance: a comparative study of the pre- and post-COVID-19 periods," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 309-330, June.
    6. Zainab Mahfooz & Aniqa Arshad & Qasim Ali Nisar & Maryam Ikram & Muhammad Azeem, 2017. "Does Workplace Incivility & Workplace Ostracism influence the Employees’ Turnover Intentions? Mediating Role of Burnout and Job Stress & Moderating Role of psychological Capital," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(8), pages 398-413, August.
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    More about this item

    Keywords

    Workplace Incivility; Gender; Intention To Quit; Civil Servant;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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