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The Power Of Mistakes: Constant Learning Culture And Technology

Author

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  • Wioleta Kucharska

Abstract

Change adaptability reflects intelligence and learning capacity. Mistakes are powerful in relation to teaching potency and learning efficacy, but they are not likely to be accepted by organizations. This has become a serious organizational problem. Is it possible to learn without making mistakes? This study conducts an in-depth exploration of the relation between change adaptability and acceptance of mistakes. Organizational learning is crucial for development, and technology is a major driver of growth in today’s fast-changing world. The majority of learning at work is in the form of human interactions. Hence, the question is: How do technology-driven interactions influence adaptability to change via the acceptance of mistakes in the learning process? This study analyzed 380 cases of Polish employees working in knowledge-driven organizations in various industries between November and December 2019. Analysis of moderated moderation was conducted using PROCESS software. The author found that high intensity of contacts via technology supports change adaptability through the acceptance of mistakes only for the IT industry.The main novelty from this study is that the overall “mindset†and working conditions consistency determines the employees' ability to non-formal learning from mistakes and change adaptability. Hence, the consistency of mindset and non-formal working conditions is important. Moreover, it has been noted that the industry factor matters for organizational learning studies.

Suggested Citation

  • Wioleta Kucharska, 2020. "The Power Of Mistakes: Constant Learning Culture And Technology," GUT FME Working Paper Series A 61, Faculty of Management and Economics, Gdansk University of Technology.
    • Handle: RePEc:gdk:wpaper:61
    as

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    File URL: https://cdn.files.pg.edu.pl/zie/Strona%20polska/Nauka/Publikacje/Working%20Papers/WP_GUTFME_A_61_Kucharska.pdf
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    References listed on IDEAS

    as
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    2. Debowski, Shelda, 2001. "Training Performance Raters Through Error-based Experiential Learning," Journal of Management & Organization, Cambridge University Press, vol. 7(1), pages 1-12, January.
    3. Wioleta Kucharska & Denise A.D.Bedford, 2019. "Love Your Mistakes!-They Help You Adapt To Change. The New Scale Of Learning Culture," GUT FME Working Paper Series A 60, Faculty of Management and Economics, Gdansk University of Technology.
    4. Debowski, Shelda, 2001. "Training Performance Raters Through Error-based Experiential Learning," Journal of Management & Organization, Cambridge University Press, vol. 7(1), pages 1-12, January.
    5. Stefano Za & Cristiano Ghiringhelli & Francesco Virili, 2020. "Organizational Change and Learning: An Explorative Bibliometric-Based Literature Analysis," Lecture Notes in Information Systems and Organization, in: Alessandra Lazazzara & Francesca Ricciardi & Stefano Za (ed.), Exploring Digital Ecosystems, pages 429-442, Springer.
    6. Zhou, Dan & Kautonen, Mika & Wang, Hecheng & Wang, Lin, 2017. "How to interact with knowledge-intensive business services: A multiple case study of small and medium manufacturing enterprises in China," Journal of Management & Organization, Cambridge University Press, vol. 23(2), pages 297-318, March.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    change adaptability; organizational learning; acceptance of mistakes; organizational intelligence; IT industry; knowledge-driven organizations; non-formal learning; learning organizations;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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