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Defining Respectful Leadership: What it is, how it can be measured, and another glimpse at what it is related to

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  • van Quaquebeke, N.
  • Eckloff, T.

Abstract

Research on work values shows that respectful leadership is highly desired by employees. On the applied side, however, the extant research does not offer many insights as to which concrete leadership behaviours are perceived by employees as indications of respectful leadership. Thus, to offer such insights, we collected and content analyzed employees’ narrations of encounters with respectful leadership (N1 = 426). The coding process resulted in 19 categories of respectful leadership spanning 149 leadership behaviours. Furthermore, to also harness this comprehensive repertoire for quantitative organizational research, we undertook two more studies (N2a = 228; N2b = 412) to empirically derive a feasible item-based measurement of respectful leadership and assess its psychometric qualities. In these studies, we additionally investigated the relationships between respectful leadership as assessed with this new measurement and employees’ vertical and contextual followership as assessed via subordinates’ identification with their leaders, their appraisal respect for their leaders, their feeling of self-determination, and their job-satisfaction.

Suggested Citation

  • van Quaquebeke, N. & Eckloff, T., 2009. "Defining Respectful Leadership: What it is, how it can be measured, and another glimpse at what it is related to," ERIM Report Series Research in Management ERS-2009-027-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:15942
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    References listed on IDEAS

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    1. Boas Shamir & Robert J. House & Michael B. Arthur, 1993. "The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory," Organization Science, INFORMS, vol. 4(4), pages 577-594, November.
    2. Tore Ellingsen & Magnus Johannesson, 2007. "Paying Respect," Journal of Economic Perspectives, American Economic Association, vol. 21(4), pages 135-150, Fall.
    3. van Quaquebeke, N. & Zenker, S. & Eckloff, T., 2008. "Find out how Much it Means to Me! The Importance of Interpersonal Respect in Work Values Compared to Perceived Organizational Practices," ERIM Report Series Research in Management ERS-2008-085-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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    Cited by:

    1. Manuela Richter & Cornelius J. König & Marlene Geiger & Svenja Schieren & Jan Lothschütz & Yannik Zobel, 2018. "“Just a Little Respect”: Effects of a Layoff Agent’s Actions on Employees’ Reactions to a Dismissal Notification Meeting," Journal of Business Ethics, Springer, vol. 153(3), pages 741-761, December.

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    More about this item

    Keywords

    appraisal respect; contextual followership; identification; interpersonal respect; leadership; satisfaction; self-determination; vertical followership;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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