The algorithm and the crowd: considering the materiality of service innovation
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Martha S. Feldman & Wanda J. Orlikowski, 2011. "Theorizing Practice and Practicing Theory," Organization Science, INFORMS, vol. 22(5), pages 1240-1253, October.
- Michel Callon & Fabian Muniesa, 2005. "Economic markets as calculative collective devices," Post-Print halshs-00087477, HAL.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Martin Gellerstedt & T. Arvemo, 2019. "The impact of word of mouth when booking a hotel: could a good friend’s opinion outweigh the online majority?," Information Technology & Tourism, Springer, vol. 21(3), pages 289-311, September.
- Claudio Vitari & Elisabetta Raguseo, 2016. "Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data," Post-Print halshs-01923271, HAL.
- Jordan Vazquez & Cécile Godé & Jean-Fabrice Lebraty, 2018.
"Environnement big data et décision : l'étape de contre la montre du tour de France 2017,"
Post-Print
halshs-02188793, HAL.
- Jordan Vazquez Llana & Cécile Godé & Jean-Fabrice Lebraty, 2021. "Environnement big data et décision : l’étape de contre la montre du tour de France 2017," Post-Print hal-03166523, HAL.
- Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
- Suvi Nenonen & Kaj Storbacka, 2021. "Market-shaping: navigating multiple theoretical perspectives," AMS Review, Springer;Academy of Marketing Science, vol. 11(3), pages 336-353, December.
- Ravi Thambusamy & Prashant Palvia, 2020. "U.S. Healthcare Provider Capabilities and Performance: the Mediating Roles of Service Innovation and Quality," Information Systems Frontiers, Springer, vol. 22(1), pages 91-111, February.
- Zhewei Zhang & Youngjin Yoo & Kalle Lyytinen & Aron Lindberg, 2021. "The Unknowability of Autonomous Tools and the Liminal Experience of Their Use," Information Systems Research, INFORMS, vol. 32(4), pages 1192-1213, December.
- Claudio Vitari & Elisabetta Raguseo, 2016. "Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data," Grenoble Ecole de Management (Post-Print) halshs-01923271, HAL.
- Aimé, Isabelle & Berger-Remy, Fabienne & Laporte, Marie-Eve, 2022. "The brand, the persona and the algorithm: How datafication is reconfiguring marketing work☆," Journal of Business Research, Elsevier, vol. 145(C), pages 814-827.
- Morgan-Thomas, Anna & Dessart, Laurence & Veloutsou, Cleopatra, 2020. "Digital ecosystem and consumer engagement: A socio-technical perspective," Journal of Business Research, Elsevier, vol. 121(C), pages 713-723.
- Cong Cheng & Mengxin Zhang, 2023. "Conceptualizing Corporate Digital Responsibility: A Digital Technology Development Perspective," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
- Olivera Marjanovic & Vijaya Murthy, 2016. "From product-centric to customer-centric services in a financial institution – exploring the organizational challenges of the transition process," Information Systems Frontiers, Springer, vol. 18(3), pages 479-497, June.
- Elisabetta Raguseo & Claudio Vitari, 2017. "Investments in big data analytics and firm performance: an empirical investigation of direct and mediating effects," Post-Print halshs-01923259, HAL.
- Claudio Vitari & Elisabetta Raguseo, 2019. "Big data analytics business value and firm performance: Linking with environmental context," Post-Print hal-02293765, HAL.
- Jordan Vazquez & Cécile Godé & Jean-Fabrice Lebraty, 2021. "Environnement big data et prise de décision : maintien de l'ordre durant un évènement sportif d'ampleur," Post-Print hal-03252399, HAL.
- Ramadan, Zahy B., 2021. "“Alexafying†shoppers: The examination of Amazon's captive relationship strategy," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
- Martha S. Feldman & Brian T. Pentland & Luciana D’Adderio & Nathalie Lazaric, 2016.
"Beyond Routines as Things: Introduction to the Special Issue on Routine Dynamics,"
Organization Science, INFORMS, vol. 27(3), pages 505-513, June.
- Martha S. Feldman & Brian Pentland & Luciana d'Adderio & Nathalie Lazaric, 2016. "Beyond routines as Things: introduction to the special Issue on routines Dynamics," Post-Print halshs-01310289, HAL.
- Elisabetta Raguseo & Claudio Vitari, 2017. "Investments in big data analytics and firm performance: an empirical investigation of direct and mediating effects," Grenoble Ecole de Management (Post-Print) halshs-01923259, HAL.
- Daniel Fürstenau & Catherine Cleophas & Natalia Kliewer, 2020. "How Do Market Standards Inhibit the Enactment of Digital Capabilities?," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(4), pages 279-287, August.
- Maha Shaikh & Emmanuelle Vaast, 2023. "Algorithmic Interactions in Open Source Work," Information Systems Research, INFORMS, vol. 34(2), pages 744-765, June.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- François-Xavier de Vaujany & Vladislav V. Fomin & Stefan Haefliger & Kalle Lyytinen, 2018. "Rules, Practices, and Information Technology: A Trifecta of Organizational Regulation," Information Systems Research, INFORMS, vol. 29(3), pages 755-773, September.
- Beninger, Stefanie & Francis, June N.P., 2021. "Collective market shaping by competitors and its contribution to market resilience," Journal of Business Research, Elsevier, vol. 122(C), pages 293-303.
- Wanda J. Orlikowski & Susan V. Scott, 2014. "What Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sector," Organization Science, INFORMS, vol. 25(3), pages 868-891, June.
- Joanne P. Baron, 2018. "Making money in Mesoamerica: Currency production and procurement in the Classic Maya financial system," Economic Anthropology, Wiley Blackwell, vol. 5(2), pages 210-223, June.
- Möllering, Guido, 2009. "Market constitution analysis: A new framework applied to solar power technology markets," MPIfG Working Paper 09/7, Max Planck Institute for the Study of Societies.
- Palo, Teea & Åkesson, Maria & Löfberg, Nina, 2019. "Servitization as business model contestation: A practice approach," Journal of Business Research, Elsevier, vol. 104(C), pages 486-496.
- Phillips, Paul & Moutinho, Luiz, 2014. "Critical review of strategic planning research in hospitality and tourism," Annals of Tourism Research, Elsevier, vol. 48(C), pages 96-120.
- Rezende, Daniel Carvalho de, 2014. "Politics in Food Markets: alternative modes of qualification and engaging," Brazilian Journal of Rural Economy and Sociology (Revista de Economia e Sociologia Rural-RESR), Sociedade Brasileira de Economia e Sociologia Rural, vol. 52(2), pages 1-14, June.
- Gazi Islam, 2012. "Recognition, Reification, and Practices of Forgetting: Ethical Implications of Human Resource Management," Post-Print hal-01232667, HAL.
- Franck Aggeri, 2017. "How can performativity contribute to management and organization research? Theoretical perspectives and analytical framework [Qu'est-ce que la performativité peut apporter aux recherches en managem," Post-Print hal-01609172, HAL.
- Jose Luis Retolaza & Leire San-Jose, 2021. "Understanding Social Accounting Based on Evidence," SAGE Open, , vol. 11(2), pages 21582440211, April.
- Rebecca Adler-Nissen, 2016. "Towards a Practice Turn in EU Studies: The Everyday of European Integration," Journal of Common Market Studies, Wiley Blackwell, vol. 54(1), pages 87-103, January.
- Anne Kokkonen & Pauli Alin, 2015. "Practice-based learning in construction projects: a literature review," Construction Management and Economics, Taylor & Francis Journals, vol. 33(7), pages 513-530, July.
- Pollock, Neil & D’Adderio, Luciana, 2012. "Give me a two-by-two matrix and I will create the market: Rankings, graphic visualisations and sociomateriality," Accounting, Organizations and Society, Elsevier, vol. 37(8), pages 565-586.
- Moshe Farjoun & Christopher Ansell & Arjen Boin, 2015. "PERSPECTIVE—Pragmatism in Organization Studies: Meeting the Challenges of a Dynamic and Complex World," Organization Science, INFORMS, vol. 26(6), pages 1787-1804, December.
- Liubertė Irina, 2019. "On Social Knowledge and Its Empirical Investigation in Contemporary Organisations," Management of Organizations: Systematic Research, Sciendo, vol. 81(1), pages 21-37, June.
- Gerhard Rainer, 2021. "Geographies of qualification in the global fine wine market," Environment and Planning A, , vol. 53(1), pages 95-112, February.
- Faulconbridge, James R. & Muzio, Daniel, 2021. "Valuation devices and the dynamic legitimacy-performativity nexus: The case of PEP in the English legal profession," Accounting, Organizations and Society, Elsevier, vol. 91(C).
- Tiziana Callari & Corinne Bieder & Barry Kirwan, 2019. "What is it like for a middle manager to take safety into account? Practices and challenges," Post-Print hal-01935746, HAL.
- Hong Y. Park & Hyejung Chang & Yong-Seung Park, 2015. "Firm’s knowledge creation structure for new product development," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1023507-102, December.
More about this item
Keywords
algorithms; crowds; innovation; materiality; performativity; practice; sociomateriality;All these keywords.
JEL classification:
- J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ehl:lserod:57601. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: LSERO Manager (email available below). General contact details of provider: https://edirc.repec.org/data/lsepsuk.html .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.