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Rules, Practices, and Information Technology: A Trifecta of Organizational Regulation

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  • François-Xavier de Vaujany

    (DRM, CNRS, [UMR 7088], Université Paris-Dauphine, PSL Research University, 75016 Paris, France)

  • Vladislav V. Fomin

    (Vilnius University Kaunas Faculty, 44280 Kaunas, Lithuania)

  • Stefan Haefliger

    (Cass Business School, City, University of London, London EC1Y 8TZ, United Kingdom)

  • Kalle Lyytinen

    (Weatherhead School of Management, Case Western Reserve University, Cleveland, Ohio 44106)

Abstract

As information technology (IT)-based regulation has become critical and pervasive for contemporary organizing, information systems research turns mostly a deaf ear to the topic. Current explanations of IT-based regulation fit into received frameworks such as structuration theory, actor-network theory, or neoinstitutional analyses but fail to recognize the unique capacities IT and related IT-based regulatory practices offer as a powerful regulatory means. Any IT-based regulation system is made up of rules, practices, and IT artifacts and their relationships. We propose this trifecta as a promising lens to study IT-based regulation in that it sensitizes scholars into how IT artifacts mediate rules and constitute regulatory processes embracing rules, capacities of IT endowed by the artifact, and organizational practices. We review the concepts of rules and IT-based regulation and identify two gaps in the current research on organizational regulation: (1) the critical role of sensemaking as part of IT-based regulation, and (2) the challenge of temporally coupling rules and their enactment during IT-based regulation. To address these gaps we introduce the concept of regulatory episode as a unit of analysis for studying IT-based regulation. We also formulate a tentative research agenda for IT-based regulation that focuses on tensions triggered by the three key elements of the IT-based regulatory processes. The online appendix is available at https://doi.org/10.1287/isre.2017.0771 .

Suggested Citation

  • François-Xavier de Vaujany & Vladislav V. Fomin & Stefan Haefliger & Kalle Lyytinen, 2018. "Rules, Practices, and Information Technology: A Trifecta of Organizational Regulation," Information Systems Research, INFORMS, vol. 29(3), pages 755-773, September.
    • Handle: RePEc:inm:orisre:v:29:y:2018:i:3:p:755-773
    DOI: isre.2017.0771
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    References listed on IDEAS

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    Citations

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    1. Zamani, Efpraxia D. & Spanaki, Konstantina, 2023. "Affective temporal experiences and new work modalities: The role of Information and Communication Technologies," Journal of Business Research, Elsevier, vol. 154(C).
    2. François-Xavier de Vaujany & Jeremy Aroles & Pierre Laniray, 2019. "Towards a Political Philosophy of Management: Performativity & Visibility in management practices," Post-Print halshs-01868087, HAL.
    3. François-Xavier de Vaujany, 2018. "Legitimation process in organizations and organizing: An ontological discussion," Post-Print halshs-01840927, HAL.
    4. Khalid Alzadjali & Amany Elbanna, 0. "Smart Institutional Intervention in the Adoption of Digital Infrastructure: The Case of Government Cloud Computing in Oman," Information Systems Frontiers, Springer, vol. 0, pages 1-16.
    5. François-Xavier de Vaujany, 2018. "Legitimation process in organizations and organizing: An ontological discussion 1," Post-Print halshs-01868090, HAL.
    6. François-Xavier de Vaujany & Aurore Dandoy & Albane Grandazzi & Stéphanie Faure, 2019. "Experiencing a New Place as an Atmosphere: A Focus on Tours of Collaborative Spaces," Post-Print halshs-01868036, HAL.
    7. Karolina Rybicka, 2019. "Usage of Big Data Technology in Controlling," Research in World Economy, Research in World Economy, Sciedu Press, vol. 10(4), pages 92-96, December.
    8. Sean Hansen & A. James Baroody, 2020. "Electronic Health Records and the Logics of Care: Complementarity and Conflict in the U.S. Healthcare System," Information Systems Research, INFORMS, vol. 31(1), pages 57-75, March.
    9. Khalid Alzadjali & Amany Elbanna, 2020. "Smart Institutional Intervention in the Adoption of Digital Infrastructure: The Case of Government Cloud Computing in Oman," Information Systems Frontiers, Springer, vol. 22(2), pages 365-380, April.
    10. François-Xavier de Vaujany & Sara Winterstorm Varlander & Emmanuelle Vaast, 2018. "At the intersection of materiality, organizational legitimacy and institutional logics: A study of campus tours 1," Post-Print halshs-01840928, HAL.
    11. de Vaujany, François-Xavier & Dandoy, Aurore & Grandazzi, Albane & Faure, Stéphanie, 2019. "Experiencing a New Place as an Atmosphere: A Focus on Tours of Collaborative Spaces," Scandinavian Journal of Management, Elsevier, vol. 35(2).

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