IDEAS home Printed from https://ideas.repec.org/p/cam/camdae/2331.html
   My bibliography  Save this paper

The Impact of Qualitative Reviews on Racial Statistical Discrimination: Evidence from Airbnb

Author

Listed:
  • Morris, J.

Abstract

This paper analyses the effect of qualitative reviews on racial statistical discrimination. Using a fine-tuned Bidirectional Encoder Representations from Transformers (BERT) language model that was developed specifically for this task, I include the effects of recent qualitative reviews on the log listing price difference between Black and White hosts on Airbnb. For properties without guest reviews, I find a 4% log listing price difference between Black and White hosts for comparable properties. Once review information becomes available, this pricing difference reduces to 1%, providing evidence against the persistence of racial listing price differences on Airbnb, and furthermore, suggesting that race is used as the primary signal of property quality only in the absence of better information. Beyond its applications within the context of Airbnb, this paper aims to explain how the early provision of detailed qualitative information can reduce the effects of statistical discrimination against minorities.

Suggested Citation

  • Morris, J., 2023. "The Impact of Qualitative Reviews on Racial Statistical Discrimination: Evidence from Airbnb," Cambridge Working Papers in Economics 2331, Faculty of Economics, University of Cambridge.
    • Handle: RePEc:cam:camdae:2331
    Note: jm2377
    as

    Download full text from publisher

    File URL: https://www.econ.cam.ac.uk/research-files/repec/cam/pdf/cwpe2331.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Joseph G. Altonji & Charles R. Pierret, 2001. "Employer Learning and Statistical Discrimination," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 116(1), pages 313-350.
    2. Stephens-Davidowitz, Seth, 2014. "The cost of racial animus on a black candidate: Evidence using Google search data," Journal of Public Economics, Elsevier, vol. 118(C), pages 26-40.
    3. Morgane Laouénan & Roland Rathelot, 2022. "Can Information Reduce Ethnic Discrimination? Evidence from Airbnb," American Economic Journal: Applied Economics, American Economic Association, vol. 14(1), pages 107-132, January.
    4. Alice H. Wu, 2018. "Gendered Language on the Economics Job Market Rumors Forum," AEA Papers and Proceedings, American Economic Association, vol. 108, pages 175-179, May.
    5. J. Aislinn Bohren & Alex Imas & Michael Rosenberg, 2019. "The Dynamics of Discrimination: Theory and Evidence," American Economic Review, American Economic Association, vol. 109(10), pages 3395-3436, October.
    6. Roland G. Fryer & Steven D. Levitt, 2004. "The Causes and Consequences of Distinctively Black Names," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 119(3), pages 767-805.
    7. Ash, Elliott & Chen, Daniel L. & Ornaghi, Arianna, 2021. "Gender Attitudes in the Judiciary : Evidence from U.S. Circuit Courts," The Warwick Economics Research Paper Series (TWERPS) 08, University of Warwick, Department of Economics.
    8. Mueller, Hannes & Rauh, Christopher, 2018. "Reading Between the Lines: Prediction of Political Violence Using Newspaper Text," American Political Science Review, Cambridge University Press, vol. 112(2), pages 358-375, May.
    9. Kevin Lang & Jee-Yeon K. Lehmann, 2012. "Racial Discrimination in the Labor Market: Theory and Empirics," Journal of Economic Literature, American Economic Association, vol. 50(4), pages 959-1006, December.
    10. Marianne Bertrand & Sendhil Mullainathan, 2004. "Are Emily and Greg More Employable Than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination," American Economic Review, American Economic Association, vol. 94(4), pages 991-1013, September.
    11. Jennifer L. Doleac & Luke C.D. Stein, 2013. "The Visible Hand: Race and Online Market Outcomes," Economic Journal, Royal Economic Society, vol. 123(11), pages 469-492, November.
    12. Elliott Ash & Daniel L. Chen & Arianna Ornaghi, 2024. "Gender Attitudes in the Judiciary: Evidence from US Circuit Courts," American Economic Journal: Applied Economics, American Economic Association, vol. 16(1), pages 314-350, January.
    13. Michael Luca, 2011. "Reviews, Reputation, and Revenue: The Case of Yelp.com," Harvard Business School Working Papers 12-016, Harvard Business School, revised Mar 2016.
    14. Koffi, Marlene, 2021. "Innovative ideas and gender inequality," CLEF Working Paper Series 35, Canadian Labour Economics Forum (CLEF), University of Waterloo.
    15. Kevin Lang & Michael Manove, 2011. "Education and Labor Market Discrimination," American Economic Review, American Economic Association, vol. 101(4), pages 1467-1496, June.
    16. Guo, Yue & Barnes, Stuart J. & Jia, Qiong, 2017. "Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation," Tourism Management, Elsevier, vol. 59(C), pages 467-483.
    17. Benjamin Edelman & Michael Luca & Dan Svirsky, 2017. "Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment," American Economic Journal: Applied Economics, American Economic Association, vol. 9(2), pages 1-22, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nicolás Ajzenman & Bruno Ferman & Sant’Anna Pedro C., 2023. "Discrimination in the Formation of Academic Networks: A Field Experiment on #EconTwitter," Working Papers 235, Red Nacional de Investigadores en Economía (RedNIE).
    2. Siddique, Abu & Vlassopoulos, Michael & Zenou, Yves, 2023. "Market competition and discrimination," European Economic Review, Elsevier, vol. 152(C).
    3. Yulia Evsyukova & Felix Rusche & Wladislaw Mill, 2023. "LinkedOut? A Field Experiment on Discrimination in Job Network Formation," CRC TR 224 Discussion Paper Series crctr224_2023_482v2, University of Bonn and University of Mannheim, Germany, revised Oct 2024.
    4. Joanna N. Lahey & Douglas R. Oxley, 2021. "Discrimination at the Intersection of Age, Race, and Gender: Evidence from an Eye‐Tracking Experiment," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 40(4), pages 1083-1119, September.
    5. Mujcic, Redzo & Frijters, Paul, 2013. "Still Not Allowed on the Bus: It Matters If You're Black or White!," IZA Discussion Papers 7300, Institute of Labor Economics (IZA).
    6. Anthony Edo & Nicolas Jacquemet & Constantine Yannelis, 2019. "Language skills and homophilous hiring discrimination: Evidence from gender and racially differentiated applications," Review of Economics of the Household, Springer, vol. 17(1), pages 349-376, March.
    7. Markus Eberhardt & Giovanni Facchini & Valeria Rueda, 2023. "Gender Differences in Reference Letters: Evidence from the Economics Job Market," The Economic Journal, Royal Economic Society, vol. 133(655), pages 2676-2708.
    8. Morgane Laouenan & Roland Rathelot, 2017. "Ethnic Discrimination on an Online Marketplace of Vacation Rental," Working Papers hal-01514713, HAL.
    9. Andrew Hanson & Zackary Hawley, 2023. "Restricted access: Real estate agent response to client race, ethnicity, gender, and side of market," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 51(4), pages 855-890, July.
    10. Simonovits, Gábor & Simonovits, Bori, 2022. "Csökkenthető-e a diszkrimináció a megosztáson alapuló gazdaságban? Egy magyarországi telekocsioldalon végzett kísérleti kutatás eredményei [Can discrimination be decreased in the new platform econo," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(11), pages 1457-1474.
    11. Roland G. Fryer, Jr. & Devah Pager & Jörg L. Spenkuch, 2013. "Racial Disparities in Job Finding and Offered Wages," Journal of Law and Economics, University of Chicago Press, vol. 56(3), pages 633-689.
    12. Corrado Giulietti & Mirco Tonin & Michael Vlassopoulos, 2015. "Racial Discrimination in Local Public Services: A Field Experiment in the US," Working Papers 080, "Carlo F. Dondena" Centre for Research on Social Dynamics (DONDENA), Università Commerciale Luigi Bocconi.
    13. Kevin Lang & Ariella Kahn-Lang Spitzer, 2020. "Race Discrimination: An Economic Perspective," Journal of Economic Perspectives, American Economic Association, vol. 34(2), pages 68-89, Spring.
    14. Lepage, Louis Pierre, 2021. "Endogenous learning, persistent employer biases, and discrimination," CLEF Working Paper Series 34, Canadian Labour Economics Forum (CLEF), University of Waterloo.
    15. Abel, Martin, 2019. "Do Workers Discriminate against Female Bosses?," IZA Discussion Papers 12611, Institute of Labor Economics (IZA).
    16. Celeste K. Carruthers & Marianne H. Wanamaker, 2017. "Separate and Unequal in the Labor Market: Human Capital and the Jim Crow Wage Gap," Journal of Labor Economics, University of Chicago Press, vol. 35(3), pages 655-696.
    17. Ruzzier, Christian A. & Woo, Marcelo D., 2023. "Discrimination with inaccurate beliefs and confirmation bias," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 379-390.
    18. Zenou, Yves & Islam, Asad & Pakrashi, Debayan & Wang, Liang Choon, 2018. "Determining the Extent of Statistical Discrimination: Evidence from a field experiment in India," CEPR Discussion Papers 12955, C.E.P.R. Discussion Papers.
    19. Broockman, David E. & Soltas, Evan J., 2020. "A natural experiment on discrimination in elections," Journal of Public Economics, Elsevier, vol. 188(C).
    20. Bryson, Alex & Chevalier, Arnaud, 2015. "Is there a taste for racial discrimination amongst employers?," Labour Economics, Elsevier, vol. 34(C), pages 51-63.

    More about this item

    Keywords

    Airbnb; Discrimination; Race; Online marketplace;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • J15 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Minorities, Races, Indigenous Peoples, and Immigrants; Non-labor Discrimination
    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cam:camdae:2331. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Jake Dyer (email available below). General contact details of provider: https://www.econ.cam.ac.uk/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.