The Effect of Quality Management Practices on Organizational Performance in Jordan: An Empirical Study
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- Forza, Cipriano & Filippini, Roberto, 1998. "TQM impact on quality conformance and customer satisfaction: A causal model," International Journal of Production Economics, Elsevier, vol. 55(1), pages 1-20, June.
- Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
- Prajogo, Daniel I. & Sohal, Amrik S., 2006. "The integration of TQM and technology/R&D management in determining quality and innovation performance," Omega, Elsevier, vol. 34(3), pages 296-312, June.
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- Ruhana Binti Mohamad Zam & Syahrul Ahmar Ahmad & Aida Maria Ismail & Aida Hazlin Ismail, 2024. "Enhancing Organizational Efficiency and Accountability: A Comprehensive Analysis of Performance Management in the Malaysian Public Sector," Accounting and Finance Research, Sciedu Press, vol. 13(2), pages 1-11, May.
- Olgun Çiçek & Hakar Mohammed, 2014. "Testing The Relationship Between Total Quality Management Practices and Performance - An Applied Study at Girne American University," Proceedings of International Academic Conferences 0100615, International Institute of Social and Economic Sciences.
- Burhan Ahmad & Rafique Ahmed Khan, 2018. "Influence Of Quality Management Practices On Employees' Perception Of Organizational Effectiveness At Ks&Ew," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 14-10.
- Peter Olatunji Olayiwola & Shola Solomon Akeke & Olubusola Mojisola Odusanya, 2019. "Quality Control Management and Customer Retention in Selected Manufacturing Companies in Nigeria: An Empirical Analysis," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 22(71), pages 60-78, March.
- John Michael V. Faller, 2018. "Quality Assurance Implementation, Management Practices, and Staff Performance in the Technical Colleges of the Sultanate of Oman: Inputs for a Quality Intervention Program," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 7, July.
- Burhan Ahmad & Rafique Ahmed Khan, 2018. "Influence Of Quality Management Practices On Employees' Perception Of Organizational Effectiveness At Ks&Ew," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 117-131.
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Keywords
Quality management; Organizational performance; Banking; Jordan;All these keywords.
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