IDEAS home Printed from https://ideas.repec.org/p/arx/papers/2011.09003.html
   My bibliography  Save this paper

Emotions in Online Content Diffusion

Author

Listed:
  • Yifan Yu
  • Shan Huang
  • Yuchen Liu
  • Yong Tan

Abstract

Social media-transmitted online information, which is associated with emotional expressions, shapes our thoughts and actions. In this study, we incorporate social network theories and analyses and use a computational approach to investigate how emotional expressions, particularly \textit{negative discrete emotional expressions} (i.e., anxiety, sadness, anger, and disgust), lead to differential diffusion of online content in social media networks. We rigorously quantify diffusion cascades' structural properties (i.e., size, depth, maximum breadth, and structural virality) and analyze the individual characteristics (i.e., age, gender, and network degree) and social ties (i.e., strong and weak) involved in the cascading process. In our sample, more than six million unique individuals transmitted 387,486 randomly selected articles in a massive-scale online social network, WeChat. We detect the expression of discrete emotions embedded in these articles, using a newly generated domain-specific and up-to-date emotion lexicon. We apply a partial-linear instrumental variable approach with a double machine learning framework to causally identify the impact of the negative discrete emotions on online content diffusion. We find that articles with more expressions of anxiety spread to a larger number of individuals and diffuse more deeply, broadly, and virally. Expressions of anger and sadness, however, reduce cascades' size and maximum breadth. We further show that the articles with different degrees of negative emotional expressions tend to spread differently based on individual characteristics and social ties. Our results shed light on content marketing and regulation, utilizing negative emotional expressions.

Suggested Citation

  • Yifan Yu & Shan Huang & Yuchen Liu & Yong Tan, 2020. "Emotions in Online Content Diffusion," Papers 2011.09003, arXiv.org, revised Mar 2022.
  • Handle: RePEc:arx:papers:2011.09003
    as

    Download full text from publisher

    File URL: http://arxiv.org/pdf/2011.09003
    File Function: Latest version
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Emilio Ferrara & Zeyao Yang, 2015. "Measuring Emotional Contagion in Social Media," PLOS ONE, Public Library of Science, vol. 10(11), pages 1-14, November.
    2. Kira S. Birditt & Karen L. Fingerman, 2003. "Age and Gender Differences in Adults' Descriptions of Emotional Reactions to Interpersonal Problems," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 58(4), pages 237-245.
    3. Christy M.K. Cheung & Matthew K.O. Lee & Zach W.Y. Lee, 2013. "Understanding the continuance intention of knowledge sharing in online communities of practice through the post‐knowledge‐sharing evaluation processes," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(7), pages 1357-1374, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fan, Rui & Xu, Ke & Zhao, Jichang, 2018. "An agent-based model for emotion contagion and competition in online social media," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 495(C), pages 245-259.
    2. Karunakaran, Arvind & Orlikowski, Wanda J. & Scott, Susan V., 2022. "Crowd-based accountability: examining how social media commentary reconfigures organizational accountability," LSE Research Online Documents on Economics 114401, London School of Economics and Political Science, LSE Library.
    3. Hyeon Gyu Jeon & Kun Chang Lee, 2020. "Emotional Factors Affecting Knowledge Sharing Intentions in the Context of Competitive Knowledge Network," Sustainability, MDPI, vol. 12(4), pages 1-23, February.
    4. Plé, Loïc & Demangeot, Catherine, 2020. "Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems," Journal of Business Research, Elsevier, vol. 117(C), pages 886-896.
    5. Julie A Phillips & Elizabeth A Luth & J Jill Suitor, 2020. "Beliefs About Suicide Acceptability in the United States: How Do They Affect Suicide Mortality?," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 75(2), pages 414-425.
    6. Hainan Huang & Weifan Chen & Tian Xie & Yaoyao Wei & Ziqing Feng & Weijiong Wu, 2021. "The Impact of Individual Behaviors and Governmental Guidance Measures on Pandemic-Triggered Public Sentiment Based on System Dynamics and Cross-Validation," IJERPH, MDPI, vol. 18(8), pages 1-25, April.
    7. Xiaomo Liu & G. Alan Wang & Weiguo Fan & Zhongju Zhang, 2020. "Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multilevel Analysis," Information Systems Research, INFORMS, vol. 31(3), pages 731-752, September.
    8. Gonzalo Luna-Cortés & Luis Miguel López-Bonilla & Jesús Manuel López-Bonilla, 2019. "The influence of social value and self-congruity on interpersonal connections in virtual social networks by Gen-Y tourists," PLOS ONE, Public Library of Science, vol. 14(6), pages 1-17, June.
    9. Min-Ah Lee, 2016. "Social relationships, depressive symptoms and suicidality in Korea: Examining mediating and moderating effects in men and women," International Journal of Social Psychiatry, , vol. 62(1), pages 67-75, February.
    10. Lechner, Andreas T. & Paul, Michael, 2019. "Is this smile for real? The role of affect and thinking style in customer perceptions of frontline employee emotion authenticity," Journal of Business Research, Elsevier, vol. 94(C), pages 195-208.
    11. Sarika Singh & Ashutosh Muduli, 2021. "Factors Influencing Information Sharing Intention for Human Resource Analytics," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 115-133.
    12. Wolff, Julia K. & Schmiedek, Florian & Brose, Annette & Lindenberger, Ulman, 2013. "Physical and emotional well-being and the balance of needed and received emotional support: Age differences in a daily diary study," Social Science & Medicine, Elsevier, vol. 91(C), pages 67-75.
    13. Qiong Wang & Xiao Luo & Ruilin Tu & Tao Xiao & Wei Hu, 2022. "COVID-19 Information Overload and Cyber Aggression during the Pandemic Lockdown: The Mediating Role of Depression/Anxiety and the Moderating Role of Confucian Responsibility Thinking," IJERPH, MDPI, vol. 19(3), pages 1-16, January.
    14. Elizabeth Han & Dezhi Yin & Han Zhang, 2023. "Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?," Information Systems Research, INFORMS, vol. 34(3), pages 1296-1311, September.
    15. Jyoti Jagasia & Utpal Baul & Debasis Mallik, 2015. "A Framework for Communities of Practice in Learning Organizations," Business Perspectives and Research, , vol. 3(1), pages 1-20, January.
    16. Bartosz Wilczek, 2018. "Media use and life satisfaction: the moderating role of social events," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 65(2), pages 157-184, June.
    17. Dormann, Christian & Brod, Sarah & Engler, Sarah, 2017. "Demographic Change and Job Satisfaction in Service Industries - The Role of Age and Gender on the Effects of Customer-Related Social Stressors on Affective Well-Being," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 1(1), pages 57-70.
    18. Airani, Rajeev & Karande, Kiran, 2022. "How social media effects shape sentiments along the twitter journey?A Bayesian network approach," Journal of Business Research, Elsevier, vol. 142(C), pages 988-997.
    19. Sabique Islam & Sirish Namilae & Richard Prazenica & Dahai Liu, 2020. "Fuel shortages during hurricanes: Epidemiological modeling and optimal control," PLOS ONE, Public Library of Science, vol. 15(4), pages 1-20, April.
    20. Wojciech Charemza & Svetlana Makarova & Krzysztof Rybiński, 2023. "Anti-pandemic restrictions, uncertainty and sentiment in seven countries," Economic Change and Restructuring, Springer, vol. 56(1), pages 1-27, February.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arx:papers:2011.09003. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: arXiv administrators (email available below). General contact details of provider: http://arxiv.org/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.