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A Framework for Communities of Practice in Learning Organizations

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  • Jyoti Jagasia
  • Utpal Baul
  • Debasis Mallik

Abstract

Knowledge Management (KM) helps organizations adapt, survive, and compete in a discontinuous and ever-changing business environment. Essentially, this involves a set of organizational processes which harness the data and information processing capacity of information technologies, and the creative and innovative capacity of human beings. Communities of practice (CoP) are the social tools to connect, engage, and share knowledge in organizations. The research reported here aims to examine the critical factors for successful implementation of CoPs. Based on a survey of 223 respondents who have participated in successful organizational initiatives related to KM and CoPs, this study uses a regression model to analyze the findings. The results identify four essential factors which lead to an effective CoP implementation—providing proper community support, people factors, alignment of the KM initiative with the business strategy, and key KM processes. The results strongly support the appropriateness of the research model in identifying the success factors. Finally, this study discusses the implications of these findings and offers directions for future research.

Suggested Citation

  • Jyoti Jagasia & Utpal Baul & Debasis Mallik, 2015. "A Framework for Communities of Practice in Learning Organizations," Business Perspectives and Research, , vol. 3(1), pages 1-20, January.
    • Handle: RePEc:sae:busper:v:3:y:2015:i:1:p:1-20
    DOI: 10.1177/2278533714551861
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    References listed on IDEAS

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    1. Harvey, Jean-François & Cohendet, Patrick & Simon, Laurent & Dubois, Louis-Etienne, 2013. "Another cog in the machine: Designing communities of practice in professional bureaucracies," European Management Journal, Elsevier, vol. 31(1), pages 27-40.
    2. Terri L. Griffith & John E. Sawyer, 2006. "Supporting Technologies and Organizational Practices for the Transfer of Knowledge in Virtual Environments," Group Decision and Negotiation, Springer, vol. 15(4), pages 407-423, July.
    3. Kimble, Chris & Bourdon, Isabelle, 2008. "Some success factors for the communal management of knowledge," International Journal of Information Management, Elsevier, vol. 28(6), pages 461-467.
    4. Christy M.K. Cheung & Matthew K.O. Lee & Zach W.Y. Lee, 2013. "Understanding the continuance intention of knowledge sharing in online communities of practice through the post‐knowledge‐sharing evaluation processes," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(7), pages 1357-1374, July.
    5. Juan Carlos Alicea Rivera, 2011. "Communities Of Practice: Improving Knowledge Management In Business," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 3(1), pages 101-111.
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    Cited by:

    1. Alaina M. Doyle & Karen R. Johnson, 2019. "A Revisit of the Learning Organisation: Is It Time?," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-11, September.

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