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What is Business Process Management?

In: Handbook on Business Process Management 1

Author

Listed:
  • Michael Hammer

    (Hammer and Company, Inc.)

Abstract

Googling the term “Business Process Management” in May 2008 yields some 6.4 million hits, the great majority of which (based on sampling) seem to concern the so-called BPM software systems. This is ironic and unfortunate, because in fact IT in general, and such BPM systems in particular, is at most a peripheral aspect of Business Process Management. In fact, Business Process Management (BPM) is a comprehensive system for managing and transforming organizational operations, based on what is arguably the first set of new ideas about organizational performance since the Industrial Revolution.

Suggested Citation

  • Michael Hammer, 2015. "What is Business Process Management?," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, edition 2, pages 3-16, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-45100-3_1
    DOI: 10.1007/978-3-642-45100-3_1
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    Citations

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    Cited by:

    1. Jurczuk Arkadiusz, 2021. "Barriers to implementation of business process governance mechanisms," Engineering Management in Production and Services, Sciendo, vol. 13(4), pages 22-38, December.
    2. Patrick Afflerbach & Martin Hohendorf & Jonas Manderscheid, 2017. "Design it like Darwin - A value-based application of evolutionary algorithms for proper and unambiguous business process redesign," Information Systems Frontiers, Springer, vol. 19(5), pages 1101-1121, October.
    3. Brocke, Jan vom & Zelt, Sarah & Schmiedel, Theresa, 2016. "On the role of context in business process management," International Journal of Information Management, Elsevier, vol. 36(3), pages 486-495.
    4. Khodadad-Saryazdi, Ali, 2021. "Exploring the telemedicine implementation challenges through the process innovation approach: A case study research in the French healthcare sector," Technovation, Elsevier, vol. 107(C).
    5. Patrick Afflerbach & Martin Hohendorf & Jonas Manderscheid, 0. "Design it like Darwin - A value-based application of evolutionary algorithms for proper and unambiguous business process redesign," Information Systems Frontiers, Springer, vol. 0, pages 1-21.
    6. Rajabion, Lila & Khorraminia, Marieh & Andjomshoaa, Amineh & Ghafouri-Azar, Mona & Molavi, Homa, 2019. "A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban distri," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 154-162.
    7. Ingo Kregel & Bettina Distel & André Coners, 2022. "Business Process Management Culture in Public Administration and Its Determinants," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(2), pages 201-221, April.
    8. Jae Kyu Myung & Hyoung-Tae An & Su-Yol Lee, 2019. "Corporate Competitiveness Index of Climate Change: A Balanced Scorecard Approach," Sustainability, MDPI, vol. 11(5), pages 1-16, March.
    9. Arava Tsoury & Pnina Soffer & Iris Reinhartz-Berger, 2020. "Data Impact Analysis in Business Processes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(1), pages 41-60, February.
    10. Josip Križanović & Miodrag Roić, 2023. "Development of a Methodology and Model for Land Administration Data Dissemination Processes," Land, MDPI, vol. 12(3), pages 1-19, March.
    11. Marek Szelągowski, 2021. "Practical assessment of the nature of business processes," Information Systems and e-Business Management, Springer, vol. 19(2), pages 541-566, June.
    12. Marek Szelągowski & Justyna Berniak-Woźny, 2022. "How to improve the assessment of BPM maturity in the era of digital transformation," Information Systems and e-Business Management, Springer, vol. 20(1), pages 171-198, March.
    13. Maximilian Röglinger & Ralf Plattfaut & Vincent Borghoff & Georgi Kerpedzhiev & Jörg Becker & Daniel Beverungen & Jan Brocke & Amy Looy & Adela del-Río-Ortega & Stefanie Rinderle-Ma & Michael Rosemann, 2022. "Exogenous Shocks and Business Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(5), pages 669-687, October.

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