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Advances in Service Science
Editor
Listed:
- Hui Yang(Pennsylvania State University)Robin Qiu(Pennsylvania State University)
Abstract
No abstract is available for this item.
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-030-04726-9
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Book Chapters
The following chapters of this book are listed in IDEAS- Anshul Sharma & Mohammad Shahabsafa & Tamás Terlaky, 2019. "The Inmate Transportation Problem and Its Application in the PA Department of Corrections," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 1-10, Springer.
- Sevnaz Nourollahi & Archis Ghate & Minsun Kim, 2019. "Robust Modality Selection in Radiotherapy," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 11-20, Springer.
- Samarth J. Patel & Robin Qiu & Ashkan Negahban, 2019. "Incentive-Based Rebalancing of Bike-Sharing Systems," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 21-30, Springer.
- David Turner & Diego Serrano & Eleni Stroulia & Kelly Lyons, 2019. "A T-shaped Measure of Multidisciplinarity in Academic Research Networks: The GRAND Case Study," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 31-41, Springer.
- Morris A. Cohen & Jose A. Guajardo, 2019. "A Framework for Delivering Service Differentiation Through Operating Segments: Research Opportunities and Implementation Challenges," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 43-52, Springer.
- Joan Lofgren & Oleg V. Pavlov & Frank Hoy, 2019. "Higher Education as a Service: The Science of Running a Lean Program in International Business," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 53-60, Springer.
- Mahei Manhai Li & Christoph Peters & Jan Marco Leimeister, 2019. "A Hypergraph-Based Modeling Approach for Service Systems," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 61-72, Springer.
- Anita D. Bhappu & Sabrina Helm, 2019. "Zone of Optimal Distinctiveness: Provider Asset Personalization and the Psychological Ownership of Shared Accommodation," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 73-81, Springer.
- Kimberly Healy & Dan Lucas & Cherilyn Miller, 2019. "Data Mining Methods for Describing Federal Government Career Trajectories and Predicting Employee Separation," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 83-94, Springer.
- Shari Weaver & Oleg Pavlov, 2019. "Using the Service Science Canvas to Understand Institutional Change in a Public School System," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 95-104, Springer.
- Fabian Taigel & Jan Meller & Alexander Rothkopf, 2019. "Data-Driven Capacity Management with Machine Learning: A Novel Approach and a Case-Study for a Public Service Office," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 105-115, Springer.
- Shailesh Kumar Pandey & Mohammad Tariq Khan & Robin G. Qiu, 2019. "Harnessing Big Data and Analytics Solutions in Support of Smart City Services," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 117-128, Springer.
- H. Muge Yayla-Kullu & Lana McMurray, 2019. "The Pay Equity Dilemma Women Face Around the World," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 129-137, Springer.
- Haitao Li & Cirpriano A. Santos, 2019. "Project and Resource Optimization (PRO) for IT Service Delivery," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 139-150, Springer.
- Kugmoorthy Gajananan & Aly Megahed & Shubhi Asthana & Taiga Nakamura, 2019. "A Unified Framework for Specifying Cost Models of IT Service Offerings," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 151-160, Springer.
- Changhun Lee & Gyumin Lee & Chiehyeon Lim, 2019. "Toward a Context-Aware Serendipitous Recommendation System," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 161-168, Springer.
- James Roche & Pezhman Ghadimi & Vincent Hargaden, 2019. "Analysis of Service Execution in the On-line Sports Gambling Industry," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 169-180, Springer.
- Ralph D. Badinelli, 2019. "Decision Modeling in Service Science," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 181-191, Springer.
- Siqiao Li & Qingchen Wang & Ger Koole, 2019. "Predicting Call Center Performance with Machine Learning," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 193-199, Springer.
- Peeyush Kumar & Archis Ghate, 2019. "Information Directed Policy Sampling for Partially Observable Markov Decision Processes with Parametric Uncertainty," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 201-209, Springer.
- Giorgi Pertaia & Stan Uryasev, 2019. "Buffered Probability of Exceedance (bPOE) Ratings for Synthetic Instruments," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 211-216, Springer.
- Vahab Vahdat & Seyedmohammad Salehi & Nima Ahmadi, 2019. "Service Quality Assessment via Enhanced Data-Driven MCDM Model," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 217-230, Springer.
- Saram Han & Chris K. Anderson, 2019. "Estimating the Effect of Social Influence on Subsequent Reviews," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 231-238, Springer.
- Qiang (Patrick) Qiang & Rong Fu & Shaowei Chen, 2019. "Product and Service Design for Remanufacturing, Uncertainty and the Environmental Impact in the Closed-Loop Supply Chain Network," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 239-250, Springer.
- Kenisha Iton & Delroy Chevers, 2019. "Towards the Determinants of Successful Public-Private Partnership Projects in Jamaica: A Proposed Methodology," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 251-259, Springer.
- Shubhi Asthana & Aly Megahed & Ahmed Nazeem, 2019. "Cognitive Solutioning of Highly-Valued IT Service Contracts," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 261-269, Springer.
- Shubhi Asthana & Aly Megahed & Mohamed Mohamed, 2019. "A Predictive Approach for Monitoring Services in the Internet of Things," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 271-276, Springer.
- Chester Chambers & Maqbool Dada & Marlís González Fernández & Kayode Williams, 2019. "Managing Clinical Appointments in an Academic Medical Center," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 277-286, Springer.
- Arim Park & Soohyun Cho & Seongtae Kim & Yao Zhao, 2019. "Factors Influencing E-procurement Adoption in the Transportation Industry," Springer Proceedings in Business and Economics, in: Hui Yang & Robin Qiu (ed.), Advances in Service Science, pages 287-293, Springer.
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