IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v15y2016i03ns0219649216500295.html
   My bibliography  Save this article

Knowledge Creation in Hybrid Organisations: A Case Study in a Quasi-Governmental Organisation

Author

Listed:
  • Isabel de Sá Affonso da Costa

    (University Estácio de Sá, Av. Presidente Vargas, 642/22o Floor, Downtown, 20071-001, Rio de Janeiro, RJ, Brazil)

  • Elaine Tavares

    (COPPEAD Graduate School of Business, Federal University of Rio de Janeiro (COPPEAD/UFRJ), Rua Pascoal Lemme, 355, Ilha do Fundão, 21941-918, Rio de Janeiro, RJ, Brazil)

  • Arthur Marcelo Nicolau Peixoto

    (University Estácio de Sá, Av. Presidente Vargas, 642/22o Floor, Downtown, 20071-001, Rio de Janeiro, RJ, Brazil)

Abstract

The organisational structure of hybrid organisations is affected by multiple institutional influences, considering power flows and organisational processes from the public and private sectors. Given this dynamic, the process of knowledge creation presents some particularities. This article aims to understand the specificities of knowledge creation in large hybrid organisations characterized as large structures with multiple institutional influences, based on a case study of a Brazilian organisation — SESC. Data collection was based on four sources: (i) documental research; (ii) questionnaire with evocative phrases; (iii) structured interviews; and (iv) direct observation. The content analysis technique was used to codify and interpret information. The results offer significant contributions for these hybrid organisations, indicating that they need to access how the bureaucratic model inhibits their knowledge creation, while restricting tacit knowledge sharing, causing the lack of sense of urgency and reducing autonomy and creativity.

Suggested Citation

  • Isabel de Sá Affonso da Costa & Elaine Tavares & Arthur Marcelo Nicolau Peixoto, 2016. "Knowledge Creation in Hybrid Organisations: A Case Study in a Quasi-Governmental Organisation," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 1-25, September.
    • Handle: RePEc:wsi:jikmxx:v:15:y:2016:i:03:n:s0219649216500295
    DOI: 10.1142/S0219649216500295
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649216500295
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649216500295?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    2. Von Krogh, Georg & Nonaka, Ikujiro & Ichijo, Kazuo, 1997. "Develop knowledge activists!," European Management Journal, Elsevier, vol. 15(5), pages 475-483, October.
    3. Peyman Akhavan & Somayeh Ghojavand & Roghayeh Abdali, 2012. "Knowledge Sharing and its Impact on Knowledge Creation," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 11(02), pages 1-12.
    4. Ikujiro Nonaka & Georg von Krogh, 2009. "Perspective---Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory," Organization Science, INFORMS, vol. 20(3), pages 635-652, June.
    5. Bruno Dyck & Frederick A. Starke & Gary A. Mischke & Michael Mauws, 2005. "Learning to Build a Car: An Empirical Investigation of Organizational Learning," Journal of Management Studies, Wiley Blackwell, vol. 42(2), pages 387-416, March.
    6. Marcia Caldas Pitrowsky & Isabel de Sá Affonso da Costa & Denise Medeiros Ribeiro Salles, 2014. "Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company," Brazilian Business Review, Fucape Business School, vol. 11(5), pages 99-121, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wei-Shong Lin & Jui-Ling Huang & Margaret L. Sheng, 2014. "How the Organizational Goals Affect Knowledge Management," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 3(1), pages 3-22.
    2. Stoian, Maria-Cristina & Tardios, Janja Annabel & Samdanis, Marios, 2024. "The knowledge-based view in international business: A systematic review of the literature and future research directions," International Business Review, Elsevier, vol. 33(2).
    3. Meier, Matthias & Weller, Ingo, 2010. "Wissensmanagement und unternehmensinterner Wissenstransfer," Discussion Papers 2010/16, Free University Berlin, School of Business & Economics.
    4. Matthias Meier & Ingo Weller, 2012. "Hat Wissensmanagement eine Zukunft? Stand der Dinge und Ausblick," Schmalenbach Journal of Business Research, Springer, vol. 64(1), pages 114-135, February.
    5. Niamh Brennan & Collette E. Kirwan & John Redmond, 2016. "Accountability Processes in Boardrooms: A Conceptual Model of Manager-Non-Executive Director Information Asymmetry," Open Access publications 10197/7652, Research Repository, University College Dublin.
    6. Giovana Escrivão & Marcelo Seido Nagano, 2016. "Linking Knowledge Creation and Environmental Education," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 1-23, June.
    7. Mário Franco & Lurdes Esteves & Margarida Rodrigues, 2024. "Clusters as a Mechanism of Sharing Knowledge and Innovation: Case Study from a Network Approach," Global Business Review, International Management Institute, vol. 25(2), pages 377-400, April.
    8. Deist, Maximilian K. & McDowell, William C. & Bouncken, Ricarda B., 2023. "Digital units and digital innovation: Balancing fluidity and stability for the Creation, Conversion, and Dissemination of sticky knowledge," Journal of Business Research, Elsevier, vol. 161(C).
    9. Mohajan, Haradhan, 2016. "Sharing of Tacit Knowledge in Organizations: A Review," MPRA Paper 82958, University Library of Munich, Germany, revised 15 Jun 2016.
    10. Raed A.I. Abueed & Mehmet Aga, 2019. "Sustainable Knowledge Creation and Corporate Outcomes: Does Corporate Data Governance Matter?," Sustainability, MDPI, vol. 11(20), pages 1-15, October.
    11. Martin M�ller & Allison Stewart, 2016. "Does Temporary Geographical Proximity Predict Learning? Knowledge Dynamics in the Olympic Games," Regional Studies, Taylor & Francis Journals, vol. 50(3), pages 377-390, March.
    12. Kwee Keong Choong & Patrick W. Leung, 2022. "A Critical Review of the Precursors of the Knowledge Economy and Their Contemporary Research: Implications for the Computerized New Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1573-1610, June.
    13. Boon Sin, Ang & Zailani, Suhaiza & Iranmanesh, Mohammad & Ramayah, T., 2015. "Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance," International Journal of Production Economics, Elsevier, vol. 168(C), pages 105-117.
    14. Nhem, Sareth & Lee, Young Jin & Phin, Sopheap, 2017. "Sustainable management of forest in view of media attention to REDD+ policy, opportunity and impact in Cambodia," Forest Policy and Economics, Elsevier, vol. 85(P1), pages 10-21.
    15. Thuy Do & Frédéric Le Roy & Thuy Seran, 2021. "Cooperation between global and local firms in emerging markets: a coopetition approach The case in Vietnam," Post-Print hal-03215229, HAL.
    16. Kris Hoang & Steven E. Salterio & Jim Sylph, 2018. "Barriers to Transferring Auditing Research to Standard Setters," Accounting Perspectives, John Wiley & Sons, vol. 17(3), pages 427-452, September.
    17. Isabelle Le Breton–Miller & Danny Miller, 2015. "The Arts and Family Business: Linking Family Business Resources and Performance to Industry Characteristics," Entrepreneurship Theory and Practice, , vol. 39(6), pages 1349-1370, November.
    18. Fabio Blanco-Mesa & Omar Vinchira & Yesica Cuy, 2023. "Forgotten Factors in Knowledge Conversion and Routines: A Fuzzy Analysis of Employee Knowledge Management in Exporting Companies in Boyacá," Mathematics, MDPI, vol. 11(2), pages 1-35, January.
    19. Un, C. Annique & Rodríguez, Alicia, 2018. "Local and Global Knowledge Complementarity: R&D Collaborations and Innovation of Foreign and Domestic Firms," Journal of International Management, Elsevier, vol. 24(2), pages 137-152.
    20. Constantin BRATIANU, 2016. "Knowledge Dynamics," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 4(3), pages 323-337, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:15:y:2016:i:03:n:s0219649216500295. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.