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Impact of Knowledge Management on Innovation: Evidence from a South Asian Country

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  • Muhammad Jahanzaib Yousaf

    (UCP Business School, University of Central Punjab Lahore, Lahore, Pakistan)

  • Qamar Ali

    (Department of Management, Lyallpur Business School, Government College University Faisalabad, Faisalabad, Pakistan3Institute of Organization and Learning, Human Resource Management Unit, University of Innsbruck, Innsbruck, Austria)

Abstract

Ever growing need for innovation has become a big challenge for organisations. Consequently, Knowledge management (KM) is gaining importance in the business world as one of the critical enablers for innovation. This study answers the question whether KM philosophy helps organisations develop capabilities to induce innovation, especially in the context of developing economies. Based on the empirical evidence from the service sector of Pakistan, we show that knowledge acquisition, knowledge dissemination, and responsiveness to knowledge significantly influence an organisation’s capabilities to produce innovative outputs. We also bring to the fore a mutual relationship of KM components with each other, thereby highlighting that knowledge acquisition is important for knowledge dissemination which in turn determines an organisation’s responsiveness to knowledge. We used structural equation modelling (SEM) to develop a model among three endogenous KM factors and one exogenous factor, innovation. Our findings show a significant relationship of all variables, though the strength of each varies, hence confirming the hypothesis that KM, if implemented effectively, improves organisation’s ability to innovate.

Suggested Citation

  • Muhammad Jahanzaib Yousaf & Qamar Ali, 2018. "Impact of Knowledge Management on Innovation: Evidence from a South Asian Country," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-18, September.
    • Handle: RePEc:wsi:jikmxx:v:17:y:2018:i:03:n:s0219649218500351
    DOI: 10.1142/S0219649218500351
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    Cited by:

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    2. Natallia Pashkevich & Darek M. Haftor, 2020. "Complementarities of Knowledge Worker Productivity: Insights from an Online Experiment of Software Programmers with Innovative Cognitive Style," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 14(2), June.
    3. Richardson Pessoa Diniz, 2024. "Impact of Innovative Work Behaviour and Digitalization on Organization performance: Empirical evidence from Brazil," International Journal of Science and Business, IJSAB International, vol. 33(1), pages 1-17.
    4. Yolande E. Chan & James S. Denford & Junjun Jane Wang, 2019. "The Co-Evolution of IT, Knowledge, and Agility in Micro and Small Enterprises," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-34, September.
    5. Vo Dang Khoa & Thanwadee Chinda, 2023. "Assessment of Construction Competitiveness through Knowledge Management Process Implementation," Sustainability, MDPI, vol. 15(22), pages 1-33, November.

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