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The impact of corporate social responsibility transparency on the financial performance, brand value, and sustainability level of IT companies

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  • Maria Ángeles Alcaide González
  • Elena De La Poza Plaza
  • Natividad Guadalajara Olmeda

Abstract

The companies are aware of the impact that disseminating their corporate social responsibility (CSR) performance has on how shareholders or investors perceive them. This work analyses if disseminating CSR results affects their economic–financial results, their scores in open‐access sustainability ranking, their brand values, and also the credit ratings that agencies S&P and Moody's confer them. For this purpose, the only 13 companies of the IT sector occupying a top 100 brand rankings position were selected. The results reveal that large companies come over as being more transparent in terms of sustainability, but this transparency is not related to their financial behaviour. Brand rankings collect socio‐economic and environmental information, but only the transparency in social and environmental aspects explains the public‐access CRS rankings. Finally, the results also show that this transparency affects credit ratings.

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  • Maria Ángeles Alcaide González & Elena De La Poza Plaza & Natividad Guadalajara Olmeda, 2020. "The impact of corporate social responsibility transparency on the financial performance, brand value, and sustainability level of IT companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 642-654, March.
    • Handle: RePEc:wly:corsem:v:27:y:2020:i:2:p:642-654
    DOI: 10.1002/csr.1829
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    7. Mounia Boulhaga & Abdelfettah Bouri & Ahmed A. Elamer & Bassam A. Ibrahim, 2023. "Environmental, social and governance ratings and firm performance: The moderating role of internal control quality," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(1), pages 134-145, January.
    8. Ali Meftah Gerged & Rami Salem & Eshani Beddewela, 2023. "How does transparency into global sustainability initiatives influence firm value? Insights from Anglo‐American countries," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4519-4547, November.
    9. Ya-Chin Kang & Hsien-Sheng Hsiao & Jia-Yi Ni, 2022. "The Role of Sustainable Training and Reward in Influencing Employee Accountability Perception and Behavior for Corporate Sustainability," Sustainability, MDPI, vol. 14(18), pages 1-24, September.
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    11. Luis E. Villegas & Andrés A. Acuña-Duarte & César A. Salazar, 2023. "Corporate Social Responsibility and the Willingness to Eco-Innovate among Chilean Firms," Sustainability, MDPI, vol. 15(12), pages 1-19, June.
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