IDEAS home Printed from https://ideas.repec.org/a/vrs/poicbe/v18y2024i1p3503-3514n1048.html
   My bibliography  Save this article

Conceptual Framework for Unified E-Government Web Platform

Author

Listed:
  • Popescu Mirona Ana Maria

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Barbu Andreea

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Costea-Marcu Iustina-Cristina

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Dumitriu Dan

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania)

Abstract

Technological development has an impact on various areas, and governments from all over the world search to make a smooth transition from traditional to digital, by adopting dedicated software solutions aiming to facilitate the interaction of citizens with public institutions. These platforms are designed to improve the citizens relationship with government by facilitating various processes and tasks. The importance of having a unified web platform is easily justified. Citizens are no longer in need of searching different platforms for their specific needs, dealing with a lot of interfaces and accounts, as all are gathered in one, maintaining a robust, complex system that is easy to use. Therefore, they would benefit from an integrated digital environment, that meet their needs and expectations, also providing security and privacy of confidential and personal information. The authors present the value of creating such an environment, that has a high technical level, that is user-centered and accessible for interactions between citizens and government. Designing and implementing a unified e-government web platform requires the analysis of various factors and aspects such as user interface, processes, services, security measures, integration with social media platforms, collaborative environment, and many others. First, an investigation on specific literature was made to offer a context to the present research and be used as a starting point, highlighting the main factors related to e-government and the impact of this type of platforms. The model proposed by the authors encapsulates considerations on both sides: government and citizens to offer a detailed understanding on e-government platforms.

Suggested Citation

  • Popescu Mirona Ana Maria & Barbu Andreea & Costea-Marcu Iustina-Cristina & Dumitriu Dan, 2024. "Conceptual Framework for Unified E-Government Web Platform," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3503-3514.
    • Handle: RePEc:vrs:poicbe:v:18:y:2024:i:1:p:3503-3514:n:1048
    DOI: 10.2478/picbe-2024-0284
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/picbe-2024-0284
    Download Restriction: no
    File URL: https://libkey.io/10.2478/picbe-2024-0284?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Maurício José Ribeiro Rotta & Denilson Sell & Roberto Carlos dos Santos Pacheco & Tan Yigitcanlar, 2019. "Digital Commons and Citizen Coproduction in Smart Cities: Assessment of Brazilian Municipal E-Government Platforms," Energies, MDPI, vol. 12(14), pages 1-18, July.
    2. Emiliana Blasio & Donatella Selva, 2019. "Implementing open government: a qualitative comparative analysis of digital platforms in France, Italy and United Kingdom," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(2), pages 871-896, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Palmyra Repette & Jamile Sabatini-Marques & Tan Yigitcanlar & Denilson Sell & Eduardo Costa, 2021. "The Evolution of City-as-a-Platform: Smart Urban Development Governance with Collective Knowledge-Based Platform Urbanism," Land, MDPI, vol. 10(1), pages 1-25, January.
    2. Tan Yigitcanlar & Kevin C. Desouza & Luke Butler & Farnoosh Roozkhosh, 2020. "Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities: Insights from a Systematic Review of the Literature," Energies, MDPI, vol. 13(6), pages 1-38, March.
    3. Xu, Chang & Jin, Long, 2024. "Effects of government digitalization on firm investment efficiency: Evidence from China," International Review of Economics & Finance, Elsevier, vol. 92(C), pages 819-834.
    4. Debora Sotto & Arlindo Philippi & Tan Yigitcanlar & Md Kamruzzaman, 2019. "Aligning Urban Policy with Climate Action in the Global South: Are Brazilian Cities Considering Climate Emergency in Local Planning Practice?," Energies, MDPI, vol. 12(18), pages 1-31, September.
    5. Seng Boon Lim & Jalaluddin Abdul Malek & Md Farabi Yussoff Md Yussoff & Tan Yigitcanlar, 2021. "Understanding and Acceptance of Smart City Policies: Practitioners’ Perspectives on the Malaysian Smart City Framework," Sustainability, MDPI, vol. 13(17), pages 1-31, August.
    6. Michael G. Hunter & Alessandro Soro & Ross A. Brown & Joel Harman & Tan Yigitcanlar, 2022. "Augmenting Community Engagement in City 4.0: Considerations for Digital Agency in Urban Public Space," Sustainability, MDPI, vol. 14(16), pages 1-25, August.
    7. Josef Vodák & Dominika Šulyová & Milan Kubina, 2021. "Advanced Technologies and Their Use in Smart City Management," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    8. Ha, Seungyeon & Park, Yujun & Kim, Jongpyo & Kim, Seongcheol, 2023. "Research trends of digital platforms: A survey of the literature from 2018 to 2021," Telecommunications Policy, Elsevier, vol. 47(8).
    9. Sha, Kritika & Taeihagh, Araz & De Jong, Martin, 2024. "Governing disruptive technologies for inclusive development in cities: A systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 203(C).
    10. Marimuthu, Malliga & D'Souza, Clare & Shukla, Yupal, 2022. "Integrating community value into the adoption framework: A systematic review of conceptual research on participatory smart city applications," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    11. Gan, Tian & Zhang, Mingxin & Zhang, Zhiqiang, 2023. "The impact of digital government policy on entrepreneurial activity in China," Economic Analysis and Policy, Elsevier, vol. 79(C), pages 479-496.
    12. Aldona Podgórniak-Krzykacz & Justyna Przywojska & Justyna Wiktorowicz, 2020. "Smart and Age-Friendly Communities in Poland. An Analysis of Institutional and Individual Conditions for a New Concept of Smart Development of Ageing Communities," Energies, MDPI, vol. 13(9), pages 1-23, May.
    13. Yu Zeng & Quan Zhang & Qi Zhao & Huang Huang, 2023. "Doing more among institutional boundaries: Platform‐enabled government in China," Review of Policy Research, Policy Studies Organization, vol. 40(3), pages 458-478, May.
    14. Jalaluddin Abdul Malek & Seng Boon Lim & Tan Yigitcanlar, 2021. "Social Inclusion Indicators for Building Citizen-Centric Smart Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-29, January.
    15. Tan Yigitcanlar & Federico Cugurullo, 2020. "The Sustainability of Artificial Intelligence: An Urbanistic Viewpoint from the Lens of Smart and Sustainable Cities," Sustainability, MDPI, vol. 12(20), pages 1-24, October.
    16. Tan Yigitcanlar & Hoon Han & Md. Kamruzzaman, 2019. "Approaches, Advances, and Applications in the Sustainable Development of Smart Cities: A Commentary from the Guest Editors," Energies, MDPI, vol. 12(23), pages 1-11, November.
    17. Seng Boon Lim & Jalaluddin Abdul Malek & Tan Yigitcanlar, 2021. "Post-Materialist Values of Smart City Societies: International Comparison of Public Values for Good Enough Governance," Future Internet, MDPI, vol. 13(8), pages 1-13, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:poicbe:v:18:y:2024:i:1:p:3503-3514:n:1048. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.