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Integrating community value into the adoption framework: A systematic review of conceptual research on participatory smart city applications

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  • Marimuthu, Malliga
  • D'Souza, Clare
  • Shukla, Yupal

Abstract

Despite the priority on how to implement effective and digitally inclusive technologies for citizens in smart city context, research streams fail to provide direction on what will motivate citizens to adopt them. Research scholarship has focused on technology adoptions frameworks without discussing the role of user-centric community value. The present paper attempts to do a systematic literature review and proposes an adoption conceptual framework that integrates community value thought in the context of participatory smart city applications, Online Participatory Technologies (OPT). Based on an extensive literature review, a summary of supportive and preventive factors in adopting user-centric technologies have been synthesized. Accordingly, the integration of community values as determinants of OPT adoption has been discussed. From a broader perspective, the present paper contributes to citizen's technology adoption literature in the smart city context by discussing the role of community value in the form of benefiting the adoption framework. The implications for smart city developers have been discussed. The main contribution of this paper is expanding the adoption framework to include community value-driven factors for OPT adoption and diffusion.

Suggested Citation

  • Marimuthu, Malliga & D'Souza, Clare & Shukla, Yupal, 2022. "Integrating community value into the adoption framework: A systematic review of conceptual research on participatory smart city applications," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    • Handle: RePEc:eee:tefoso:v:181:y:2022:i:c:s0040162522003031
    DOI: 10.1016/j.techfore.2022.121779
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