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Organizational Agility, Competitive Capabilities, and the Performance of Health Care Organizations During the Covid-19 Pandemic

Author

Listed:
  • Akkaya Bulent

    (Department of Office Management and Secretary, Ahmetli VHS, Manisa Celal Bayar University, Manisa, Turkey)

  • Mert Gozde

    (Department of Business Administration, Nişantaşı University, Istanbul, Turkey)

Abstract

Purpose: Managers of healthcare organizations must be much more dynamic and agile to survive in a competitive environment. Administrators, managers, and leaders in healthcare organizations must meet both patients’ and staff’s needs, expectations, and requests at the maximum level in order to create organizational agility. What counts among these responsibilities is the use of operational competitive capabilities at the highest level and being organizationally agile? In this context, this study determines the relationship between the operational competitive capabilities of health-care organizations and organizational agility and examines the mediating role of organizational agility between operational competitive capabilities and organizational performance in healthcare organizations in Turkey.

Suggested Citation

  • Akkaya Bulent & Mert Gozde, 2022. "Organizational Agility, Competitive Capabilities, and the Performance of Health Care Organizations During the Covid-19 Pandemic," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 30(2), pages 2-25, June.
    • Handle: RePEc:vrs:jmbace:v:30:y:2022:i:2:p:2-25:n:6
    DOI: 10.7206/cemj.2658-0845.73
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    References listed on IDEAS

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    More about this item

    Keywords

    healthcare management; operational competitive capabilities; organizational agility; organizational performance; Covid-19;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics
    • M51 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Firm Employment Decisions; Promotions
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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