IDEAS home Printed from https://ideas.repec.org/a/vrs/hjobpa/v9y2018i3p71-88n6.html
   My bibliography  Save this article

Botching Human Factors in Cybersecurity in Business Organizations

Author

Listed:
  • Nobles Calvin

    (Cybersecurity Policy Fellow, New America Think Tank, Washington, DC, USA; University of Maryland University College, Adelphi, MD, USA)

Abstract

Human factors remained unexplored and underappreciated in information security. The mounting cyber-attacks, data breaches, and ransomware attacks are a result of human-enabled errors, in fact, 95% of all cyber incidents are human-enabled. Research indicates that existing information security plans do not account for human factors in risk management or auditing. Corporate executives, managers, and cybersecurity professionals rely extensively on technology to avert cybersecurity incidents. Managers fallaciously believe that technology is the key to improving security defenses even though research indicates that new technologies create unintended consequences; nonetheless, technological induced errors are human-enabled. Managers’ current perspective on the human factors problem information security is too narrow in scope and more than a training problem. The management of complex cybersecurity operations accompanied by mounting human factor challenges exceeds the expertise of most information security professionals; yet, managers are reluctant to seek the expertise of human factors specialists, cognitive scientists, and behavioral analysts to implement effective strategies and objectives to reduce human-enabled error in information security.

Suggested Citation

  • Nobles Calvin, 2018. "Botching Human Factors in Cybersecurity in Business Organizations," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 9(3), pages 71-88, December.
    • Handle: RePEc:vrs:hjobpa:v:9:y:2018:i:3:p:71-88:n:6
    DOI: 10.2478/hjbpa-2018-0024
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/hjbpa-2018-0024
    Download Restriction: no
    File URL: https://libkey.io/10.2478/hjbpa-2018-0024?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Rajagopal, 2014. "The Human Factors," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bilgihan, Anil & Barreda, Albert & Okumus, Fevzi & Nusair, Khaldoon, 2016. "Consumer perception of knowledge-sharing in travel-related Online Social Networks," Tourism Management, Elsevier, vol. 52(C), pages 287-296.
    2. Jia Guo & Yusak Susilo & Constantinos Antoniou & Anna Pernestål Brenden, 2020. "Influence of Individual Perceptions on the Decision to Adopt Automated Bus Services," Sustainability, MDPI, vol. 12(16), pages 1-13, August.
    3. Jabori Shanawi Abdulsahib* & Bilal Eneizan & Anas Salman Alabboodi, 2019. "Environmental Concern, Health Consciousness and Purchase Intention of Green Products: An Application of Extended Theory of Planned Behavior," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(4), pages 868-880, 04-2019.
    4. Donmez, Birsen & Matson, Zannah & Savan, Beth & Farahani, Ellie & Photiadis, David & Dafoe, Joanna, 2014. "Interruption management and office norms: Technology adoption lessons from a product commercialization study," International Journal of Information Management, Elsevier, vol. 34(6), pages 741-750.
    5. Ketelaar, Paul E. & Bernritter, Stefan F. & van Woudenberg, Thabo J. & Rozendaal, Esther & Konig, Ruben P. & Hühn, Arief Ernst & Van Gisbergen, Marnix S. & Janssen, Loes, 2018. "“Opening” location-based mobile ads: How openness and location congruency of location-based ads weaken negative effects of intrusiveness on brand choice," Journal of Business Research, Elsevier, vol. 91(C), pages 277-285.
    6. Oguz YILDIZ & Hakan KITAPCI, 2018. "Exploring Factors Affecting Consumers¡¯ Adoption of Shopping via Mobile Applications in Turkey," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(2), pages 60-75, June.
    7. Antonio Paone & Jean-Philippe Bacher, 2018. "The Impact of Building Occupant Behavior on Energy Efficiency and Methods to Influence It: A Review of the State of the Art," Energies, MDPI, vol. 11(4), pages 1-19, April.
    8. Chen Wei, 2021. "The influence of Consumers’ Purchase intention on Smart Wearable Device: A study of Consumers in East China," International Journal of Science and Business, IJSAB International, vol. 5(8), pages 46-72.
    9. Brian Pickering, 2021. "Trust, but Verify: Informed Consent, AI Technologies, and Public Health Emergencies," Future Internet, MDPI, vol. 13(5), pages 1-20, May.
    10. Roberto PATUELLI & Enrico SANTARELLI & Annie TUBADJI, 2020. "Entrepreneurial intention among high-school students: the importance of parents, peers and neighbors," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 10(2), pages 225-251, June.
    11. Mohammad Enamul Hoque & M. Kabir Hassan & Nik Mohd Hazrul Nik Hashim & Tarek Zaher, 2019. "Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 24(1), pages 44-58, June.
    12. Changsok Yoo & Shinhye Kwon & Hyunsoo Na & Byenghee Chang, 2017. "Factors Affecting the Adoption of Gamified Smart Tourism Applications: An Integrative Approach," Sustainability, MDPI, vol. 9(12), pages 1-21, November.
    13. Ali Saleh Alshebami, 2021. "The Influence of Psychological Capital on Employees’ Innovative Behavior: Mediating Role of Employees’ Innovative Intention and Employees’ Job Satisfaction," SAGE Open, , vol. 11(3), pages 21582440211, August.
    14. Steininger, Dennis M. & Gatzemeier, Simon, 2019. "Digitally forecasting new music product success via active crowdsourcing," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 167-180.
    15. Simplice A. Asongu & Jacinta C. Nwachukwu & Stella-Maris I. Orim & Chris Pyke, 2019. "Crime and Social Media," Research Africa Network Working Papers 19/003, Research Africa Network (RAN).
    16. Suzy Jagger & Haytham Siala & Diane Sloan, 2016. "It's All in the Game: A 3D Learning Model for Business Ethics," Journal of Business Ethics, Springer, vol. 137(2), pages 383-403, August.
    17. Diego Casado-Mansilla & Apostolos C. Tsolakis & Cruz E. Borges & Oihane Kamara-Esteban & Stelios Krinidis & Jose Manuel Avila & Dimitrios Tzovaras & Diego López-de-Ipiña, 2020. "Socio-Economic Effect on ICT-Based Persuasive Interventions Towards Energy Efficiency in Tertiary Buildings," Energies, MDPI, vol. 13(7), pages 1-26, April.
    18. Tong, Ruipeng & Yang, Xiaoyi & Li, Hongwei & Li, Jianfei, 2019. "Dual process management of coal miners’ unsafe behaviour in the Chinese context: Evidence from a meta-analysis and inspired by the JD-R model," Resources Policy, Elsevier, vol. 62(C), pages 205-217.
    19. The Ninh Nguyen & Tuan Khanh Cao & Phuong Linh Dang & Hien Anh Nguyen, 2016. "Predicting Consumer Intention to Use Mobile Payment Services: Empirical Evidence from Vietnam," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(1), pages 117-124, February.
    20. Fritzsche, Albrecht, 2020. "Making without fabrication: Do-it-yourself activities for IT security in an open lab," Technological Forecasting and Social Change, Elsevier, vol. 158(C).

    More about this item

    Keywords

    Information Security; Cybersecurity; Human Factors; Technological Determinism; Human-centered Cybersecurity; Human-enabled Errors; Technology;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • L32 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Public Enterprises; Public-Private Enterprises

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:hjobpa:v:9:y:2018:i:3:p:71-88:n:6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.