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Understanding Cognitive and Behavioral Psychological Factors that Lead to Cybersecurity Breaches in Healthcare

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  • Darrell Norman BURRELL

    (Marymount University, Arlington, VA, USA)

Abstract

Healthcare institutions are prime targets for cyber-attacks due to their extensive repositories of sensitive patient data and essential operational systems. Human error frequently initiates security breaches in these high-stakes settings, exacerbated by cognitive strain, limited training, and inadequate system design. Research highlights that over 80% of such incidents stem from human-enabled errors, with factors like security fatigue and cognitive overload significantly influencing cybersecurity actions. Despite this, many organizations fail to address the complexities of human behavior in cybersecurity, relying instead on cursory training programs that overlook the nuances of human error. As cybersecurity systems grow more sophisticated, healthcare personnel face increased cognitive and operational demands, further heightening error risks. This study addresses this critical gap by examining the role of human factors psychology in cybersecurity for healthcare and advocating for scientifically grounded strategies that incorporate human behavior, decision-making, and error mitigation to enhance institutional resilience against cyber threats.

Suggested Citation

  • Darrell Norman BURRELL, 2024. "Understanding Cognitive and Behavioral Psychological Factors that Lead to Cybersecurity Breaches in Healthcare," RAIS Journal for Social Sciences, Research Association for Interdisciplinary Studies, vol. 8(2), pages 43-53, November.
    • Handle: RePEc:smo:jornl1:v:8:y:2024:i:2:p:43-53
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    References listed on IDEAS

    as
    1. Nobles Calvin, 2022. "Stress, Burnout, and Security Fatigue in Cybersecurity: A Human Factors Problem," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 13(1), pages 49-72, July.
    2. Nobles Calvin, 2018. "Botching Human Factors in Cybersecurity in Business Organizations," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 9(3), pages 71-88, December.
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