Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups
Author
Abstract
Suggested Citation
DOI: 10.1016/j.tra.2014.08.002
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Lyons, Glenn & Jain , Juliet & Susilo , Yusak O. & Atkins, Steve, 2013. "Comparing rail passengers’ travel time use in Great Britain between 2004 and 2010," Working papers in Transport Economics 2013:17, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
- Manaugh, Kevin & El-Geneidy, Ahmed M., 2013. "Does distance matter? Exploring the links among values, motivations, home location, and satisfaction in walking trips," Transportation Research Part A: Policy and Practice, Elsevier, vol. 50(C), pages 198-208.
- Lyons, Glenn & Jain, Juliet & Holley, David, 2007. "The use of travel time by rail passengers in Great Britain," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(1), pages 107-120, January.
- Stradling, Stephen G. & Anable, Jillian & Carreno, Michael, 2007. "Performance, importance and user disgruntlement: A six-step method for measuring satisfaction with travel modes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(1), pages 98-106, January.
- Rajagopal, 2014.
"The Human Factors,"
Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249,
Palgrave Macmillan.
- Rajagopal, 2013. "The Human Factors," Palgrave Macmillan Books, in: Managing Social Media and Consumerism, chapter 9, pages 173-194, Palgrave Macmillan.
- Farquhar, Morag, 1995. "Elderly people's definitions of quality of life," Social Science & Medicine, Elsevier, vol. 41(10), pages 1439-1446, November.
- Pedersen, Tore & Friman, Margareta & Kristensson, Per, 2011. "The role of predicted, on-line experienced and remembered satisfaction in current choice to use public transport services," Journal of Retailing and Consumer Services, Elsevier, vol. 18(5), pages 471-475.
- Banister, David & Bowling, Ann, 2004. "Quality of life for the elderly: the transport dimension," Transport Policy, Elsevier, vol. 11(2), pages 105-115, April.
- Ettema, Dick & Friman, Margareta & Gärling, Tommy & Olsson, Lars E. & Fujii, Satoshi, 2012. "How in-vehicle activities affect work commuters’ satisfaction with public transport," Journal of Transport Geography, Elsevier, vol. 24(C), pages 215-222.
- Friman, Margareta & Fujii, Satoshi & Ettema, Dick & Gärling, Tommy & Olsson, Lars E., 2013. "Psychometric analysis of the satisfaction with travel scale," Transportation Research Part A: Policy and Practice, Elsevier, vol. 48(C), pages 132-145.
- Spears, Steven & Houston, Douglas & Boarnet, Marlon G., 2013. "Illuminating the unseen in transit use: A framework for examining the effect of attitudes and perceptions on travel behavior," Transportation Research Part A: Policy and Practice, Elsevier, vol. 58(C), pages 40-53.
- Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
- Páez, Antonio & Whalen, Kate, 2010. "Enjoyment of commute: A comparison of different transportation modes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 44(7), pages 537-549, August.
- Glenn Lyons & Juliet Jain & Yusak Susilo & Stephen Atkins, 2013. "Comparing Rail Passengers' Travel Time Use in Great Britain Between 2004 and 2010," Mobilities, Taylor & Francis Journals, vol. 8(4), pages 560-579, November.
- Steg, Linda, 2005. "Car use: lust and must. Instrumental, symbolic and affective motives for car use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 147-162.
- Ory, David T. & Mokhtarian, Patricia L., 2005. "When is getting there half the fun? Modeling the liking for travel," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 97-123.
- Diana, Marco, 2008. "Making the "primary utility of travel" concept operational: A measurement model for the assessment of the intrinsic utility of reported trips," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(3), pages 455-474, March.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- De Vos, Jonas & Witlox, Frank, 2017. "Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 364-373.
- Ingvardson, Jesper Bláfoss & Nielsen, Otto Anker, 2019. "The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 37-57.
- Tiago Camacho & Marcus Foth & Andry Rakotonirainy & Markus Rittenbruch & Jonathan Bunker, 2016. "The role of passenger-centric innovation in the future of public transport," Public Transport, Springer, vol. 8(3), pages 453-475, December.
- Patricia Mokhtarian & Francis Papon & Matthieu Goulard & Marco Diana, 2015. "What makes travel pleasant and/or tiring? An investigation based on the French National Travel Survey," Transportation, Springer, vol. 42(6), pages 1103-1128, November.
- Wang, Fenglong & Mao, Zidan & Wang, Donggen, 2020. "Residential relocation and travel satisfaction change: An empirical study in Beijing, China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 135(C), pages 341-353.
- Frei, Charlotte & Mahmassani, Hani S. & Frei, Andreas, 2015. "Making time count: Traveler activity engagement on urban transit," Transportation Research Part A: Policy and Practice, Elsevier, vol. 76(C), pages 58-70.
- Joewono, Tri B. & Tarigan, Ari K.M. & Susilo, Yusak O., 2016. "Road-based public transportation in urban areas of Indonesia: What policies do users expect to improve the service quality?," Transport Policy, Elsevier, vol. 49(C), pages 114-124.
- Zhu, Jing & Fan, Yingling, 2018. "Daily travel behavior and emotional well-being: Effects of trip mode, duration, purpose, and companionship," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 360-373.
- Mao, Zidan & Ettema, Dick & Dijst, Martin, 2016. "Commuting trip satisfaction in Beijing: Exploring the influence of multimodal behavior and modal flexibility," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 592-603.
- Hook, Hannah & De Vos, Jonas & Van Acker, Veronique & Witlox, Frank, 2021. "Do travel options influence how commute time satisfaction relates to the residential built environment?," Journal of Transport Geography, Elsevier, vol. 92(C).
- Sun, Fan & Jin, Minjie & Zhang, Tao & Huang, Wencheng, 2022. "Satisfaction differences in bus traveling among low-income individuals before and after COVID-19," Transportation Research Part A: Policy and Practice, Elsevier, vol. 160(C), pages 311-332.
- Dong Wei & Xiaoshu Cao & Miaomiao Wang, 2019. "What Determines the Psychological Well-Being during Commute in Xi’an: The Role of Built Environment, Travel Attitude, and Travel Characteristics," Sustainability, MDPI, vol. 11(5), pages 1-21, March.
- Lyons, Glenn & Jain, Juliet & Weir, Iain, 2016. "Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain," Journal of Transport Geography, Elsevier, vol. 57(C), pages 94-104.
- Tang, Jia & Mokhtarian, Patricia L. & Zhen, Feng, 2020. "How do passengers allocate and evaluate their travel time? Evidence from a survey on the Shanghai–Nanjing high speed rail corridor, China," Journal of Transport Geography, Elsevier, vol. 85(C).
- Lavery, T.A. & Páez, A. & Kanaroglou, P.S., 2013. "Driving out of choices: An investigation of transport modality in a university sample," Transportation Research Part A: Policy and Practice, Elsevier, vol. 57(C), pages 37-46.
- Whalen, Kate E. & Páez, Antonio & Carrasco, Juan A., 2013. "Mode choice of university students commuting to school and the role of active travel," Journal of Transport Geography, Elsevier, vol. 31(C), pages 132-142.
- Jonas De Vos, 2019. "Analysing the effect of trip satisfaction on satisfaction with the leisure activity at the destination of the trip, in relationship with life satisfaction," Transportation, Springer, vol. 46(3), pages 623-645, June.
- Khaleghi, Marjan & Kato, Hirokazu, 2023. "Children’s non-school trips, travel-related subjective well-being, and life satisfaction: Evidence from young adolescents in rural Japan," Transportation Research Part A: Policy and Practice, Elsevier, vol. 169(C).
- Friman, Margareta & Fujii, Satoshi & Ettema, Dick & Gärling, Tommy & Olsson, Lars E., 2013. "Psychometric analysis of the satisfaction with travel scale," Transportation Research Part A: Policy and Practice, Elsevier, vol. 48(C), pages 132-145.
- Patrick A. Singleton & Kelly J. Clifton, 2021. "Towards measures of affective and eudaimonic subjective well-being in the travel domain," Transportation, Springer, vol. 48(1), pages 303-336, February.
More about this item
Keywords
Travel experience; Multi-modal; Door-to-door trip stages; Service quality; European cities; Satisfaction;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:67:y:2014:i:c:p:366-380. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.