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Sustainability in social enterprise: hybrid organizing in public services

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  • Madeline Powell
  • Alex Gillett
  • Bob Doherty

Abstract

It is commonly assumed that social enterprises (SEs) are able to meet social outcomes and also be financially viable; however, little research supports this claim. Using hybrid organizing as a lens to analyse case study interview data from ten SEs delivering adult day-care services, we identify three factors which affect an SE’s ability to simultaneously achieve social outcomes and financial sustainability and thus create value-spillovers for society. These are diverse income streams to strengthen financial viability and reduce reliance on service-level agreements and grants; delivering social quality (quality of social impact) as well as service quality, and a hybrid workforce.

Suggested Citation

  • Madeline Powell & Alex Gillett & Bob Doherty, 2019. "Sustainability in social enterprise: hybrid organizing in public services," Public Management Review, Taylor & Francis Journals, vol. 21(2), pages 159-186, February.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:159-186
    DOI: 10.1080/14719037.2018.1438504
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    Citations

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    Cited by:

    1. Wai Wai Ko & Gordon Liu, 2021. "The Transformation from Traditional Nonprofit Organizations to Social Enterprises: An Institutional Entrepreneurship Perspective," Journal of Business Ethics, Springer, vol. 171(1), pages 15-32, June.
    2. Syrus M. Islam, 2022. "Impact investing in social sector organisations: a systematic review and research agenda," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(1), pages 709-737, March.
    3. Ching Yin Ip & Chaoyun Liang, 2023. "Would customers of social enterprises become social entrepreneurs?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(3), pages 1454-1464, April.
    4. Islam, Syrus M., 2020. "Unintended consequences of scaling social impact through ecosystem growth strategy in social enterprise and social entrepreneurship," Journal of Business Venturing Insights, Elsevier, vol. 13(C).
    5. Fabien Martinez, 2023. "Exploring the syncretic dynamics involved in dyadic business–NGO partnerships," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4068-4083, November.
    6. Philip Marcel Karré, 2023. "The Thumbprint of a Hybrid Organization—A Multidimensional Model for Analysing Public/Private Hybrid Organizations," Public Organization Review, Springer, vol. 23(2), pages 777-791, June.
    7. Michele Bianchi & Michael J. Roy & Simon Teasdale, 2022. "Towards a Multi-Level Understanding of the Strategies Employed in Managing Hybridity: A Systematic Review," Sustainability, MDPI, vol. 15(1), pages 1-12, December.
    8. Philip Marcel Karré, 2020. "Hybridity as a Result of the Marketization of Public Services: Catalyst or Obstruction for Sustainable Development? Deductions from a Study of Three Hybrid Waste Management Organizations in The Nether," Sustainability, MDPI, vol. 13(1), pages 1-13, December.
    9. Casper Hendrik Claassen & Johanna Mair & Eric Bidet, 2023. "Social Enterprises Within the Public Sector’s Purview: A Taxonomy-Based Study on South Korea," Post-Print hal-04329237, HAL.
    10. POLLIFRONI Massimo & IOANA Adrian & POLLIFRONI Riccardo, 2023. "Diversity Management: Architecture And Perspectives," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 18(2), pages 247-256, August.
    11. Youxin Feng & Yuko Nishide, 2024. "Public trust in Chinese elder-care social enterprises: common awareness and diverse perspectives from key stakeholders," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    12. Huimin Li & Jianyuan Huang & Jiayun Liu, 2022. "External Support for Elderly Care Social Enterprises in China: A Government-Society-Family Framework of Analysis," IJERPH, MDPI, vol. 19(14), pages 1-22, July.
    13. Jonghun Sun & Young Woo Sohn, 2021. "The Influence of Dual Missions on Employees’ Meaning of Work and Turnover Intention in Social Enterprises," Sustainability, MDPI, vol. 13(14), pages 1-14, July.
    14. Syrus M Islam, 2022. "Social impact scaling strategies in social enterprises: A systematic review and research agenda," Australian Journal of Management, Australian School of Business, vol. 47(2), pages 298-321, May.
    15. Ma, Lijun & Yang, Fanjie & Lin, Meiyan & Xue, Weili, 2024. "Pricing and quality decisions for standardized and collaborative services in a home health care service platform," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 181(C).
    16. Elizabeth A. M. Searing, 2021. "Resilience in Vulnerable Small and New Social Enterprises," Sustainability, MDPI, vol. 13(24), pages 1-21, December.

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