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Empowerment, HRM practices and organizational performance: a case study of Jordanian commercial banks

Author

Listed:
  • Zeyad Alkhazali

    (Al-Ahliyya Amman University, Jordan)

  • Ayman Abu-Rumman

    (Al-Ahliyya Amman University, Jordan)

  • Naser Khdour

    (Al-Ahliyya Amman University, Jordan)

  • Khaleel Al-Daoud

    (Al-Ahliyya Amman University, Jordan)

Abstract

This study aimed to identify the role of empowerment and Human Resource Management (HRM) practices on Organizational Performance (OP) amongst 13 Jordanian commercial banks. The research adopted a descriptive and analytical approach to highlight the concepts of the study, and analyzed and extracted the results through a random sample of 180 managers and vice-managers. To achieve the objectives of the study a questionnaire was developed to gather the optimum information from the study sample, and based on that, the data was collected, analyzed and tested and the hypotheses were selected by using the smart PLS. The response rate was 74 percent. The results indicated that of all independent variables assessed, empowerment and HRM practices, have positive and significant influence on OP.

Suggested Citation

  • Zeyad Alkhazali & Ayman Abu-Rumman & Naser Khdour & Khaleel Al-Daoud, 2020. "Empowerment, HRM practices and organizational performance: a case study of Jordanian commercial banks," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(4), pages 2991-3000, June.
    • Handle: RePEc:ssi:jouesi:v:7:y:2020:i:4:p:2991-3000
    DOI: 10.9770/jesi.2020.7.4(28)
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    References listed on IDEAS

    as
    1. Ahmad Aref Almazari, 2014. "Impact of Internal Factors on Bank Profitability: Comparative Study between Saudi Arabia and Jordan," Journal of Applied Finance & Banking, SCIENPRESS Ltd, vol. 4(1), pages 1-7.
    2. Bashaer Almatrooshi & Sanjay Kumar Singh & Sherine Farouk, 2016. "Determinants of organizational performance: a proposed framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(6), pages 844-859, July.
    3. Zeyad Alkhazali & Rosni Bakar & Mohd Ab. Halim, 2017. "The Role of Knowledge Management and Entrepreneurial Orientation on Organizational Performance among Commercial Banks in Jordan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(11), pages 928-936, November.
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    Cited by:

    1. Ayman Abu-Rumman & Ata Shraah & Faisal Al-Madi & Tasneem Alfalah, 2021. "Entrepreneurial networks, entrepreneurial orientation, and performance of small and medium enterprises: are dynamic capabilities the missing link?," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-16, December.
    2. Tamy Al-Binali & Ahmet Faruk Aysan & Hasan Dinçer & Ibrahim Musa Unal & Serhat Yüksel, 2023. "New Horizons in Bank Mergers: A Quantum Spherical Fuzzy Decision-Making Framework for Analyzing Islamic and Conventional Bank Mergers and Enhancing Resilience," Sustainability, MDPI, vol. 15(10), pages 1-37, May.
    3. Eduardo Sánchez-García & Bartolomé Marco-Lajara & Pedro Seva-Larrosa & Javier Martínez-Falcó, 2022. "Driving Innovation by Managing Entrepreneurial Orientation, Cooperation and Learning for the Sustainability of Companies in the Energy Sector," Sustainability, MDPI, vol. 14(24), pages 1-17, December.
    4. Zeyad Alkhazali & Khaleel Al-Daoud & Hareth Alshamayleh & Mazin Aledeinat, 2021. "High performance work system and sustainable development among Jordanian SMEs: knowledge sharing as a moderator," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(4), pages 280-290, June.

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    More about this item

    Keywords

    empowerment; HRM practices; New Public Management; organizational performance; Jordanian banks;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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