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Workplace Friendship, Helping Behavior, and Turnover Intention: The Meditating Effect of Affective Commitment

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  • Hsu Yu-Ping
  • Peng Chun-Yang
  • Chou Ming-Tao
  • Yeh Chun-Tsen
  • Zhang Qiong-yuan

Abstract

The present study drew from the social identity theory to explore the workplace friendship and adopted the social support theory to examine the effects of workplace friendship on affective commitment, helping behavior, as well as turnover intention. Research subjects of this study were civil affairs workers in Tainan and Chiayi County, Taiwan. Random sampling was used to collect anonymous questionnaires. The results of structural equation modeling (SEM) demonstrated that workplace friendship had positive influences on affective commitment and helping behavior and a negative influence on turnover intention. Prior research offered little empirical evidence of affective commitment as a mediating mechanism linking the workplace friendship–helping behavior and workplace friendship–turnover intention relationships. The present study found that effective commitment played an important mediating role. Implications for practice were discussed, and directions for future research were provided. Â

Suggested Citation

  • Hsu Yu-Ping & Peng Chun-Yang & Chou Ming-Tao & Yeh Chun-Tsen & Zhang Qiong-yuan, 2020. "Workplace Friendship, Helping Behavior, and Turnover Intention: The Meditating Effect of Affective Commitment," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 10(5), pages 1-4.
    • Handle: RePEc:spt:admaec:v:10:y:2020:i:5:f:10_5_4
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    References listed on IDEAS

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    2. Cheng-Chen (Timothy) Lin & Tai-Kuang (T. K.) Peng, 2010. "From Organizational Citizenship Behaviour to Team Performance: The Mediation of Group Cohesion and Collective Efficacy," Management and Organization Review, The International Association for Chinese Management Research, vol. 6(1), pages 55-75, March.
    3. Lin, Cheng-Chen (Timothy) & Peng, Tai-Kuang (T. K.), 2010. "From Organizational Citizenship Behaviour to Team Performance: The Mediation of Group Cohesion and Collective Efficacy," Management and Organization Review, Cambridge University Press, vol. 6(1), pages 55-75, March.
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    Cited by:

    1. Marina Mondo & Jessica Pileri & Federica Carta & Silvia De Simone, 2022. "Social Support and Self-Efficacy on Turnover Intentions: The Mediating Role of Conflict and Commitment," Social Sciences, MDPI, vol. 11(10), pages 1-17, September.
    2. Ganli Liao & Yi Li & Qichao Zhang & Miaomiao Li, 2022. "Effects of Social Media Usage on Job Crafting for Female Employees during the COVID-19 Pandemic: Evidence from China," Sustainability, MDPI, vol. 14(19), pages 1-20, September.

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