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Using the ‘Engagement’ Model of Problem Solving to Assist Students in Capstone Learning

Author

Listed:
  • Luke Houghton

    (Griffith University)

  • Heather Stewart

    (Griffith University)

Abstract

The engagement model for problem solving was developed as a response to soft systems methodology being difficult to implement in certain circumstances. In the years since the original paper was published, the model has developed into an iterative problem solving approach for the assessment, creation and implementation of new ideas in difficult problem situations. This case study paper exemplifies the kind of work undertaken through the use of the model and provides a practical scenario for how one might apply it. The case study takes place in a higher education environment and relates to the development of a capstone course for management majors. The paper concludes with suggestions for future research.

Suggested Citation

  • Luke Houghton & Heather Stewart, 2017. "Using the ‘Engagement’ Model of Problem Solving to Assist Students in Capstone Learning," Systemic Practice and Action Research, Springer, vol. 30(5), pages 471-485, October.
    • Handle: RePEc:spr:syspar:v:30:y:2017:i:5:d:10.1007_s11213-016-9405-4
    DOI: 10.1007/s11213-016-9405-4
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    References listed on IDEAS

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    1. Jonathan Rosenhead, 1996. "What's the Problem? An Introduction to Problem Structuring Methods," Interfaces, INFORMS, vol. 26(6), pages 117-131, December.
    2. Jackson, Mike C., 2001. "Critical systems thinking and practice," European Journal of Operational Research, Elsevier, vol. 128(2), pages 233-244, January.
    3. Mingers, John & Rosenhead, Jonathan, 2004. "Problem structuring methods in action," European Journal of Operational Research, Elsevier, vol. 152(3), pages 530-554, February.
    4. Ackermann, Fran, 2012. "Problem structuring methods ‘in the Dock’: Arguing the case for Soft OR," European Journal of Operational Research, Elsevier, vol. 219(3), pages 652-658.
    5. Melvin F. Shakun, 2001. "Unbounded Rationality," Group Decision and Negotiation, Springer, vol. 10(2), pages 97-118, March.
    6. L Houghton & M Metcalfe, 2010. "Synthesis as conception shifting," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(6), pages 953-963, June.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Heather Stewart & Rod Gapp & Luke Houghton, 2020. "Large Online First Year Learning and Teaching: the Lived Experience of Developing a Student-Centred Continual Learning Practice," Systemic Practice and Action Research, Springer, vol. 33(4), pages 435-451, August.
    2. Miren Larrea, 2019. "Systemic Action Research as a Strategy to Face the Institutionalization of Participatory Approaches: a Case Study in the Basque Country," Systemic Practice and Action Research, Springer, vol. 32(6), pages 645-662, December.

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