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From fantasy to reality: a study of pre-trip planning from the perspective of destination image attributes and temporal psychological distance

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  • Wee-Kheng Tan

    (Kainan University)

Abstract

Pre-leisure trip planning is often lengthy, and its consideration shifts from fantasy to reality. Using overseas international cities as the destination, and through destination image attributes, this paper uses construal level theory and temporal psychological distance to understand the dynamics behind this shift. The shift is, by and large, as predicted by construal level theory. This study shows that tourists are consistently concerned about certain attributes as the shift unfolds. It is recognized that although tourism is dream packed, it is filled with risks and constraints. The shift also reflects tourists’ increasing needs to address practical issues and to fill their itinerary as a trip approaches. This study proposes that the destination information provision service offered by DMOs have to address the needs for tourists to ‘dream’ about a destination, allay their concerns, and help them schedule their itinerary at various phases of the pre-trip planning stage.

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  • Wee-Kheng Tan, 2018. "From fantasy to reality: a study of pre-trip planning from the perspective of destination image attributes and temporal psychological distance," Service Business, Springer;Pan-Pacific Business Association, vol. 12(1), pages 65-84, March.
    • Handle: RePEc:spr:svcbiz:v:12:y:2018:i:1:d:10.1007_s11628-017-0337-6
    DOI: 10.1007/s11628-017-0337-6
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    2. Narcís Bassols-Gardella & Lluís Coromina, 2022. "The perceived image of multi-asset tourist destinations: investigating congruence across different content types," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 57-75, March.
    3. Banerjee, Snehasish & Chua, Alton Y.K., 2020. "How alluring is the online profile of tour guides?," Annals of Tourism Research, Elsevier, vol. 81(C).
    4. Li, Qiuyun & Li, Chunxiao (Spring) & McCabe, Scott & Xu, Hong, 2019. "Always best or good enough? The effect of ‘mind-set’ on preference consistency over time in tourist decision making," Annals of Tourism Research, Elsevier, vol. 75(C), pages 186-201.
    5. Mariana Marques Lima & Emerson Wagner Mainardes & Ricardo Gouveia Rodrigues, 2020. "Tourist expectations and perception of service providers: a Brazilian perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 14(1), pages 131-166, March.
    6. Peng Yang & Shanshan Dai & Honggang Xu & Peng Ju, 2018. "Perceived Environmental, Individual and Social Factors of Long-Distance Collective Walking in Cities," IJERPH, MDPI, vol. 15(11), pages 1-20, November.

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