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Developing virtual team performance: an integrated perspective of social exchange and social cognitive theories

Author

Listed:
  • Chieh-Peng Lin

    (National Chiao Tung University)

  • Chou-Kang Chiu

    (National Taichung University of Education)

  • Na-Ting Liu

    (Ming Chuan University)

Abstract

The emerging trend toward physically distributed work teams has necessitated a critical inquiry into the nature and roles of psychological contract and leadership in virtual settings. This study proposes a model based on social cognitive theory and social exchange theory to explain virtual team performance in the information technology industry. In the proposed model, virtual team performance is directly influenced by IT training fulfillment, transactional fulfillment, and knowledge-oriented leadership and also indirectly via the partial mediation of collective IT efficacy. This study adds to the burgeoning theoretical and empirical research on virtual teams by assessing the joint effects of psychological contract fulfillment and knowledge-oriented leadership. Empirical testing of this study at the team level, by surveying team members and leaders across two different points of time, confirms the integrated applicability of social exchange and social cognitive theories in understanding the development of virtual team performance.

Suggested Citation

  • Chieh-Peng Lin & Chou-Kang Chiu & Na-Ting Liu, 2019. "Developing virtual team performance: an integrated perspective of social exchange and social cognitive theories," Review of Managerial Science, Springer, vol. 13(4), pages 671-688, August.
    • Handle: RePEc:spr:rvmgts:v:13:y:2019:i:4:d:10.1007_s11846-017-0261-0
    DOI: 10.1007/s11846-017-0261-0
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    References listed on IDEAS

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    1. Chieh-Peng Lin & Yehuda Baruch & Wei-Chi Shih, 2012. "Corporate Social Responsibility and Team Performance: The Mediating Role of Team Efficacy and Team Self-Esteem," Journal of Business Ethics, Springer, vol. 108(2), pages 167-180, June.
    2. Jackie Coyle‐Shapiro & Ian Kessler, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    3. Durham, Cathy C. & Knight, Don & Locke, Edwin A., 1997. "Effects of Leader Role, Team-Set Goal Difficulty, Efficacy, and Tactics on Team Effectiveness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 72(2), pages 203-231, November.
    4. GaÅ¡per MuÅ¡iÄ & BoÅ¡tjan Hauptman & Peter Rogelj & Tomi ZebiÄ, 2014. "Predictive monitoring of production line efficiency," International Journal of Service and Computing Oriented Manufacturing, Inderscience Enterprises Ltd, vol. 1(4), pages 323-343.
    5. Chieh-Peng Lin & Yehuda Baruch & Wei-Chi Shih, 2012. "Corporate social responsibility and team performance: The mediating role of team efficacy and team self-esteem," Post-Print hal-00809237, HAL.
    6. Yehuda Baruch & Chieh-Peng Lin, 2012. "All for one, one for all: Coopetition and virtual team performance," Post-Print hal-00801978, HAL.
    7. Kozlowski, Steve W. J. & Gully, Stanley M. & Brown, Kenneth G. & Salas, Eduardo & Smith, Eleanor M. & Nason, Earl R., 2001. "Effects of Training Goals and Goal Orientation Traits on Multidimensional Training Outcomes and Performance Adaptability," Organizational Behavior and Human Decision Processes, Elsevier, vol. 85(1), pages 1-31, May.
    8. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    9. Baruch, Yehuda & Lin, Chieh-Peng, 2012. "All for one, one for all: Coopetition and virtual team performance," Technological Forecasting and Social Change, Elsevier, vol. 79(6), pages 1155-1168.
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