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Personalized scheduling in service systems

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  • Rouba Ibrahim

    (University College London)

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  • Rouba Ibrahim, 2022. "Personalized scheduling in service systems," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 445-447, April.
    • Handle: RePEc:spr:queues:v:100:y:2022:i:3:d:10.1007_s11134-022-09747-w
    DOI: 10.1007/s11134-022-09747-w
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    References listed on IDEAS

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    1. Avishai Mandelbaum & Petar Momčilović, 2017. "Personalized queues: the customer view, via a fluid model of serving least-patient first," Queueing Systems: Theory and Applications, Springer, vol. 87(1), pages 23-53, October.
    2. Douglas G. Down & H. Christian Gromoll & Amber L. Puha, 2009. "Fluid Limits for Shortest Remaining Processing Time Queues," Mathematics of Operations Research, INFORMS, vol. 34(4), pages 880-911, November.
    3. Linus Schrage, 1968. "Letter to the Editor—A Proof of the Optimality of the Shortest Remaining Processing Time Discipline," Operations Research, INFORMS, vol. 16(3), pages 687-690, June.
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    Cited by:

    1. Setareh Boshrouei Shargh & Mostafa Zandieh & Ashkan Ayough & Farbod Farhadi, 2024. "Scheduling in services: a review and bibliometric analysis," Operations Management Research, Springer, vol. 17(2), pages 754-783, June.

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