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Fuzzy multi-linguistic preferences model of service innovations at wholesale service delivery

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  • Ling-Zhong Lin

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  • Ling-Zhong Lin, 2010. "Fuzzy multi-linguistic preferences model of service innovations at wholesale service delivery," Quality & Quantity: International Journal of Methodology, Springer, vol. 44(2), pages 217-237, February.
    • Handle: RePEc:spr:qualqt:v:44:y:2010:i:2:p:217-237
    DOI: 10.1007/s11135-008-9192-9
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    References listed on IDEAS

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    1. Barras, Richard, 1993. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 22(2), pages 101-102, April.
    2. Ian Miles, 1995. "Innovation in Services," Chapters, in: Mark Dodgson & Roy Rothwell (ed.), The Handbook of Industrial Innovation, chapter 18, Edward Elgar Publishing.
    3. Erol, Ismail & Ferrell, William Jr., 2003. "A methodology for selection problems with multiple, conflicting objectives and both qualitative and quantitative criteria," International Journal of Production Economics, Elsevier, vol. 86(3), pages 187-199, December.
    4. Roubens, M., 1989. "Some properties of choice functions based on valued binary relations," European Journal of Operational Research, Elsevier, vol. 40(3), pages 309-321, June.
    5. Richard A. Wolfe, 1994. "Organizational Innovation: Review, Critique And Suggested Research Directions," Journal of Management Studies, Wiley Blackwell, vol. 31(3), pages 405-431, May.
    6. Herrera, F. & Herrera-Viedma, E. & Chiclana, F., 2001. "Multiperson decision-making based on multiplicative preference relations," European Journal of Operational Research, Elsevier, vol. 129(2), pages 372-385, March.
    7. Sundbo, Jon, 1994. "Modulization of service production and a thesis of convergence between service and manufacturing organizations," Scandinavian Journal of Management, Elsevier, vol. 10(3), pages 245-266, September.
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    Cited by:

    1. Lin, Chen-Yu, 2015. "Conceptualizing and measuring consumer perceptions of retailer innovativeness in Taiwan," Journal of Retailing and Consumer Services, Elsevier, vol. 24(C), pages 33-41.

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