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Innovation in Services

In: The Handbook of Industrial Innovation

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  • Ian Miles

Abstract

Industrial innovation is essential for national and corporate competitiveness. Understanding the nature, determinants and consequences of innovation is a key task of managers, public policymakers and all students of industry and business. This major new reference book brings together specially commissioned contributions by many leading world experts on a wide range of issues concerning innovation. The first section provides an introduction to the significance and process of industrial innovation, and to the contexts or ‘systems’ within which it occurs. A series of sectoral and industrial studies is followed by assessments of the key issues affecting innovation. Another section examines one of the main constraints on successful innovation: the strategic management of technology in both products and processes.

Suggested Citation

  • Ian Miles, 1995. "Innovation in Services," Chapters, in: Mark Dodgson & Roy Rothwell (ed.), The Handbook of Industrial Innovation, chapter 18, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:143_18
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    Keywords

    Economics and Finance;

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